Fix Premiere Pro crash issues

Try these solutions if you are unable to open Adobe Premiere Pro or if it crashes, freezes, or becomes unresponsive.

Common issues

Check current known issues resulting in the application crashing on launch.

Update Premiere Pro

Update to the latest Premiere Pro version (version that provides better product stability as we fix product issues).

Restart Premiere Pro

Force quit and restart Premiere Pro or restart your computer to resolve a system issue. 

Reset preferences

Backup and reset your preferences. 

Check Windows build number

Check your Windows 11 build number and make sure you're running a 32-bit or 64-bit version of Windows.