Last updated on Mar 15, 2025

Learn about the limitations of the Request e-signature feature of Acrobat on the web.

The Request e-signatures feature does not support the following functionalities:

  • Text tag field conversion: Text tag formatted fields are not supported. However, the Adobe Sign template still supports text tag processing. You can create a Sign template from a document containing a text tag and then use the generated templates to create an agreement.
  • Agreement level notes: The option to apply notes to an agreement has been removed from the interface and isn't expected to be reintroduced.
  • Sign template data download: The option to download the Sign template data isn't available. To download the template date, you can either use the Create agreements feature on Acrobat on desktop or upgrade to a subscription plan. 
  • Access to legacy drafts: The Request e-signatures tool doesn't support legacy drafts. To proceed, either complete and send the draft or delete it. Alternatively, create a Sign template from the legacy draft to use for new agreements.

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