Shard
Last updated on
Sep 10, 2024
Learn about Adobe cloud storage and data center locations.
Hosting and infrastructure
- Adobe cloud storage is powered by Amazon Web Services (AWS), which operates through multiple active data centers in various locations.
- All data centers are resilient and highly available, capable of withstanding system or hardware failures with minimal impact.
Disaster management and business continuity
- Each data center operates on independent infrastructure, ensuring business continuity during disruptions.
- Regional disaster recovery plans are maintained, along with documentation outlining steps for failover to other cloud regions.
- Adobe aims for disaster recovery parameters:
- Recovery Point Objective (RPO) of two hours. The amount of data that could be lost during disaster recovery. The amount of time between data protection events determines this metric.
- Recovery Time Objective (RTO) of eight hours: The time required to recover from a data-loss event and return to service.
Data center locations
Adobe cloud storage data centers are in North America, EMEA, and Japan.
|
|
Cloud |
Geo |
Location |
|
EU |
AWS |
EMEA |
Dublin, Ireland |
|
JP |
AWS |
Japan |
Tokyo, Japan |
|
NA |
AWS |
North America |
Virginia, US |
Migration and account management
- New enterprise accounts are automatically assigned to the nearest regional data center.
- For older accounts, contact account admins for migration assistance.
- Customer Success Managers (CSMs) may assist with migration discussions.
Applicability and solutions
- Adobe cloud storage serves Adobe Document Cloud and Adobe Creative Cloud, particularly Adobe Acrobat and PDF Services.
- Acrobat Sign operates on separate data centers. For more information, see Acrobat Sign data centers.
Additional information and support:
Contact your Adobe Customer Success Manager (CSM) for further assistance.
For security-related inquiries, visit Adobe.com/Trust or Adobe Acrobat with Document Cloud Services Security Overview.
