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Last updated on Sep 10, 2024

Learn how to disable a web form so signers can’t access it.

Acrobat on the web allows you to easily manage your document workflows by disabling web forms when they’re no longer needed. It prevents further submissions and maintains control over your online forms.

A disabled web form is visible in the Home or Documents section. You can reactivate a disabled web form anytime to resume normal function.

  1. Navigate to the Documents tab, and then from the left pane, select Web forms.

  2. Select the web form you want to disable.

  3. In the Status section, select Disable.

  4. On the dialog box that opens, select one of the following options:

    • Redirect signers to another web page - You can redirect the signers to another web page or another web form by providing the document URL in the field.
    • Enter a custom message to signers - You can enter a message that is displayed when users try to access the web form.
      • You can add hyperlinks to the message by enclosing them in brackets [ ].
      • You can add labels by using the | (pipe) symbol after the URL.
      • For instance: [https://www.sign.adobe.com/ | Acrobat Sign] displays as Acrobat Sign.
    The Disable Web Form dialog with two radio button options: Redirect signers to another page and Add a custom message for participants when they try to access the disabled web form.
    To redirect signers to another webpage, select the radio option and then add the redirect URL.

  5. Once done, select Disable.

It displays a confirmation message, and the web form’s status changes from Active to Disabled.

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