Open Control Panel > Internet Options.
Last updated on
Sep 10, 2024
Learn how to configure browsers to support the Acrobat in SharePoint and OneDrive integration.
All modern browsers, such as Microsoft Edge, Chrome, Firefox, and Safari support Adobe Acrobat for SharePoint and OneDrive.
Note:
The Adobe Acrobat integration doesn’t work if third-party cookies are blocked in the browser. Ensure that third-party cookies are unblocked for the browser you are using.
Configure Microsoft Edge Legacy
A security zone issue may arise if your Microsoft Office 365 server and the Document Cloud server are in two different security zones, with only one running in protected mode. In this configuration, the Microsoft server cannot communicate with the Adobe server, and the session cookie fails to validate your session.
To fix the issue, you must implement one of the following solutions:
- Remove any server URLs listed in the trusted zone.
Admins should enforce this configuration for all users, or users can manually adjust browser settings. - Configure your browser using the following steps:
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Go to the Security tab.
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Select Trusted Sites > Sites.
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Add the following to the Trusted Zone (if not already added):
- *.microsoftonline.com
Adobe server addresses:
- *.adobe.com
- *.acrobat.com
- *.adobe.io
- *.adobelogin.com
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Close the Trusted Sites dialog and select Ok
Configure chromium-based Microsoft Edge
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In the Edge browser, select More options > Settings.
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From the left menu, select Privacy, search, and services.
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Select Exceptions.
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Select Add a Site.
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Enter the address https://adobe.io and select Add.
To configure Microsoft Edge to turn off tracking prevention, you can add the site address in Exceptions under Privacy, search, and services.
To configure Microsoft Edge to turn off tracking prevention, you can add the site address in Exceptions under Privacy, search, and services.
The third-party cookies are unblocked, and you can use Acrobat for SharePoint and OneDrive on configured browsers.
