Last updated on Feb 27, 2025

Learn how to enable payment collection for requesting an online payment when sending a document for e-signing. 

  1. On the Acrobat on the web homepage, select E-Sign Collect payments.

    Note:

    You need a valid subscription to Adobe Acrobat Pro or Acrobat Pro for teams to access the Collect payments feature.

    If you're a Teams admin with a subsctiption to Acrobat Standard for teams, you'll be prompted to upgrade your plan. On the dialog that appears, select Manage Account to continue. Teams users who need access to the feature must contact their admins to request it.

  2. On the Account Settings > Collect Payments page, scroll to the Link a Braintree account section.

  3. Enter the values for Merchant ID, Public key, and Private key.

    Acrobat Sign account settings' Payment Integration page is displayed. You must enter and save the merchant information to enable online payment collection.
    On the Payments integration page, you can enter the merchant Id and key information to enable payment collection.

  4. Select Enable payments with Braintree checkbox.

  5. Select Save.

After the credentials are validated and the connection to Braintree is established, an Account Linked banner is displayed. Once the integration is enabled, the Payment field becomes available in your authoring environment.

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