User Guide Cancel

FAQ

  1. Substance 3D home
  2. Home
  3. Getting Started
    1. Getting Started overview
    2. Activation and licenses
    3. System requirements
    4. Shortcuts
    5. Importing Resources
    6. Report a bug
    7. Project Management
    8. Export
      1. Export overview
      2. Export Window
      3. Default Presets
        1. Default Presets overview
        2. Arnold 5
        3. Blender Cycles/Eevee
        4. Corona Renderer
        5. Enscape - Revit
        6. Keyshot9+
        7. Lens Studio
        8. Spark AR Studio
        9. Unity HDRP Standard
        10. Unity HDRP Specular
        11. Unity Standard
        12. Unity Specular
        13. Unreal Engine 4
        14. Redshift
        15. V-Ray Next
      4. Managing custom presets
      5. Managing Presets
  4. Interface
    1. Interface overview
    2. The Home Screen
    3. 2D and 3D Viewport
    4. Sidebars
    5. Panels
      1. Panels overview
      2. Project panel
      3. Assets panel
      4. Layers panel
      5. Properties panel
      6. Viewer Settings panel
      7. Shader Settings panel
      8. Channel Settings panel
      9. Metadata panel
      10. Export panel
      11. Physical Size Panel
      12. Exposed Parameters Panel
      13. Resources
    6. Tools and Widgets
      1. Tools and Widgets overview
      2. Sliders
      3. Color Picker
    7. Preferences
      1. Preferences overview
      2. Normal Format
      3. Layer Resolution
  5. Filters
    1. Filters overview
    2. Custom Filters
    3. Compound Filters
    4. Generators
      1. Generators overview
      2. Atlas Scatter
      3. Brickwall
      4. Cloth Weave
      5. Decal
      6. Embossing
      7. Embroidery
      8. Floor Tiles
      9. Gravel
      10. Panel
      11. Parquet
      12. Pattern
      13. Pavement
      14. Perforate
      15. Quilt Stitch
      16. Splatter
      17. Stonewall
      18. Surface Relief
      19. Weave
    5. Adjustments
      1. Adjustments overview
      2. Blur
      3. Brightness/Contrast
      4. Colorize
      5. Color Replace
      6. Color Variation
      7. Equalize
      8. Fill
      9. Hue/Saturation
      10. Invert
      11. Sharpen
      12. Vibrance
    6. Tools
      1. Tools overview
      2. Atlas Creator
      3. Atlas Splitter
      4. Channels Generation
      5. Channel Switch
      6. Clone Stamp
      7. Crop tool
      8. Delight (AI Powered)
      9. Height to AO
      10. Height to Normal
      11. Image To Material
      12. Make it Tile
      13. Match
      14. Multiangle To Material
      15. Normal to Height
      16. Paint Wrap *missing*
      17. PBR Validate
      18. Perspective Correction
      19. Tiling
      20. Transform
      21. Warp
      22. Warp Transform
      23. Upscale
    7. HDRI Tools
      1. HDRI Tools overview
      2. Color Temperature Adjustment
      3. Exposure
      4. Exposure Preview
      5. HDR Merge
      6. Line Light
      7. Nadir Extract
      8. Nadir Patch
      9. Panorama Patch
      10. Plane Light
      11. Shape Light
      12. Sphere Light
      13. Straighten Horizon
    8. Wear and Finish
      1. Wear and Finish overview
      2. Corrode
      3. Cracks
      4. Dirt
      5. Discarded Gums
      6. Dust
      7. Erode
      8. Metal Finish
      9. Moss
      10. Oxidate
      11. Paint
      12. Rust
      13. Scratch
      14. Snow
      15. Stylization
      16. Water
      17. Varnish
  6. Technical Support
    1. Technical Support overview
    2. Exporting the log file
    3. Configuration
      1. Configuration overview
      2. Retrieving the installation path
      3. Update Checker
      4. NVIDIA Driver Settings
      5. 3D Capture set-up on Linux  
    4. Technical Issues
      1. Technical Issues overview
    5. Data or project issues
      1. Data or project issues overview
      2. Import Substance Alchemist projects in Substance 3D Sampler
    6. Filter issues
      1. Filter issues overview
      2. Image to Material and Delighter are missing
      3. Image to Material visual artefacts
    7. Interface issues
      1. Interface issues overview
      2. Fonts are not displayed correctly
      3. Main interface is transparent
    8. Performance issues
      1. Performance issues overview
      2. Color picker takes long time to open the first time
      3. Interface lags when interacting with the layer stack or other elements
    9. Stability issues
      1. Stability issues overview
      2. Crash when exporting a material
      3. Crash when using the Image to Material or Delighter
    10. Startup issues
      1. Startup issues overview
      2. Application doesn't start on Linux
      3. Crash at start up - Old OBS version
  7. Features and workflows
    1. Features and workflows overview
    2. 3D Capture
    3. Export parametric assets
    4. End to end Physical Size Workflow
    5. Generative Workflow
    6. Texture Import
    7. Texture Generators
    8. Use As Bitmap
    9. Adobe Standard Material
  8. Pipeline and integrations
    1. Pipeline and integrations overview
    2. Environment variables
    3. Substance Send-to
    4. HP Z Captis support
      1. HP Z Captis support overview
      2. Your first capture, step by step
      3. System requirements to use the HP Z Captis device
      4. FAQ for HP Z support in Sampler
      5. Known issues and limitations
  9. Scripting and Development
    1. Scripting and Development overview
    2. Manage installed plugins and scripts
    3. Create a Plugin with Python and QML
    4. Create a Script with Python
      1. Create a Script with Python overview
      2. Example Scripts
  10. 3D Capture
    1. 3D Capture equipment
    2. Camera settings - Exposure
    3. Camera settings - Focus
    4. 3D Capture lighting
    5. Cross-polarizing for 3D Capture
    6. Processing advanced 3D Captures
    7. Editing 3D Captured meshes
  11. Release Notes
    1. Release Notes overview
    2. All Changes
    3. Beta
    4. Version 4.5
    5. Version 4.4
    6. Version 4.3
    7. Version 4.2
    8. Version 4.1
    9. Version 4.0
    10. Version 3.4
    11. Version 3.3
    12. Old Versions
      1. Version 3.2
      2. Version 3.1
      3. Version 3.0
      4. Version 2020.3 (2.3)
      5. Version 2020.2 (2.2)
      6. Version 2020.1 (2.1)
      7. Version 2019.1
      8. Version 0.8.1
      9. Version 0.8.0
      10. Version 0.7.0
      11. Version 0.6.1
      12. 0.6.0
      13. 0.5.4
      14. 0.5.3
      15. 0.5.2
      16. 0.5.1
      17. 0.5.0
  12. FAQ
    1. FAQ  Overview

FAQ - Frequently Asked Questions

Beta Access

  • How do I access the beta builds? ​ 
    Existing Substance 3D customers can log in to Creative Cloud desktop with their Adobe ID and find them in the Betas section.​
  •  Will Steam version have access to the beta apps?​
    The beta builds are only available to Adobe Substance subscribers.  

Generative AI in Substance 3D Apps

  • What 3D Model data set was used to train the Substance 3D generative features? 
    While Text to Texture and Generative Background are features available inside Substance 3D applications, they are text to image workflows. Both Text to Texture and Generative Background are powered by the Firefly Image Model which has been trained on licensed content, such as Adobe Stock, and public domain content where copyright has expired.     
  •  How do generative credits work with Substance 3D apps? 
    Text to Texture in Sampler and Generative Background in Stager will consume 0 credits for a limited time.  

Adobe, Firefly and generative AI

Complete Firefly FAQ is here: https://www.adobe.com/products/firefly.html#faqs

  • As an Adobe customer, will I have copies of my content included as part of the Firefly model? 
    No, copies of customer content are not included in the Firefly models.
  •  As an Adobe customer, will I have my content automatically used to train Firefly? 
    No. We do not train on any Creative Cloud subscribers’ personal content. For Adobe Stock contributors, the content is part of the Firefly training dataset, in accordance with Stock Contributor license agreements.
  • Does Adobe plan to compensate Adobe Stock contributors whose content is used in the dataset to train Firefly models, and what will the compensation plan look like? 
    We have a compensation model for Adobe Stock contributors. For more information, seetheAdobe Stock FAQ.
  • What is Adobe doing to ensure AI-generated images are created responsibly? 
    As part of Adobe’s effort to design Firefly to be commercially safe, we’re training our initial commercial Firefly model on licensed content, such as Adobe Stock, and public domain content where copyright has expired. Additionally, as a founding collaborator of theContent Authenticity Initiative(CAI),Adobe is setting the industry standard for responsible generative AI. The CAI is a community of media and tech companies, NGOs, academics, and others working to promote adoption of an open industry standard for content authenticity and provenance.
  • What is Adobe Firefly Image 2 Model? 
    Adobe Firefly Image 2 is the next version of the image generation model within the Firefly family of models.

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