There could be instances where you are unable to migrate settings, presets, workspaces, or keyboard shortcuts when upgrading from an older version of Premiere to a new one even if you enable the option to import them.
Migration could fail if a previous pre-release installed version has created a preferences or settings folder. While the migration workflow is supposed to copy the old preferences and settings to the new release structure, but if those files already exist, the migration process does not overwrite them.
Move the preferences folder to a different location on your machine to back up your settings.
The preferences folder is located here by default:
Uninstall Premiere.
Delete the migration folder located here:
From the Creative Cloud desktop application, select Update and check the Import settings checkbox.
When Premiere is installed again, the settings, presets, workspaces and keyboard presets will be copied from the previous to the latest releases.
Craft the perfect story with Premiere
Find the best-in-class video-editing tools all in one place.
