Get help faster and easier

New user?

Last updated on Aug 18, 2024

Find answers to the most frequently asked questions about file access on Adobe Express on mobile.

Can I access files from the new Adobe Express mobile app in the prior version of the Adobe Express mobile app? 

No. Files created in the new Adobe Express mobile app cannot be accessed or edited in the prior version of the Adobe Express mobile app while the prior app remains available.

Can I work on files across desktop and the new Adobe Express mobile app?  

Yes. If you have used Adobe Express on desktop web, any files you created there will also appear in the new Adobe Express mobile app. These files can be edited across the desktop web and the new Adobe Express on mobile. Your desktop web files cannot be accessed or edited in the prior version of the Adobe Express mobile app. 

Can I share files with my team or invite someone in the new Adobe Express mobile app to collaborate on a file?  

Yes, you can. When you share a file with someone to collaborate on, they can access that file from their shared files on the new Adobe Express mobile app. If that user hasn’t downloaded the app yet, they can go to adobe.com/express to access the app. Or they can also collaborate on the file using Adobe Express on a desktop. If you’re in the editor, use the Share    icon to invite collaborators. Alternatively, navigate to Your Stuff and invite collaborators by tapping    on the file you want to share.

Will I be able to access my existing files in the new Adobe Express mobile app?  

Files created in Adobe Express on the desktop will also appear in the new Adobe Express mobile app. These files can be edited across desktop and the new Adobe Express mobile app. Files created on the desktop cannot be accessed or edited in the prior Adobe Express mobile app.

Files created in the prior version of the Adobe Express mobile app will only be available in the prior version until you decide to trigger file migration to the new version. Upon initial launch, you will be prompted to explore the new Adobe Express mobile app and can choose to return to your prior version.  Files made in the prior version will be temporarily inaccessible in the new app until you complete the migration. After migrating, prior files will automatically be moved and fully editable in the new version. 

Where are my files saved from Mobile Web? 

You can find files saved from Mobile Web in the Files folder on your device, unless you’ve designated another location for downloads. To save them to the camera roll or photos app, you need to use the mobile app.  

Get help faster and easier

New user?