Get help faster and easier

New user?

Last updated on Aug 6, 2024

Learn how to locate files created in the previous version of Adobe Express.

Files created in the previous version of Adobe Express are accessible in the new version, and you can locate and move your files to the new version.

  1. On the Adobe Express homepage, select Your stuff > Files.

  2. Select Access files.

    "Your stuff" panel is open on the screen which depicts a blue tile which has a button saying "Access files" to open files created in the older version of Adobe Express||Your_stuff
    Your Prior files are available to access in the Files tab within Your stuff

  3. Hover over a file and select Move file.

    Tip:

    Select Move all folders and files to bulk transfer files and folders. Your folder hierarchy will be maintained.

  4. Select Convert for desktop on the notification screen to convert the file.

You can contact customer support if you’re still struggling to locate your files. Visit our support page for consumer and SNB customers or business admins via admin console.

More like this

Get help faster and easier

New user?