Adobe Express on mobile basics FAQ

Find answers to the most frequently asked questions about the basics of the new Adobe Express on mobile.

What is the new Adobe Express mobile app? 

The new Adobe Express mobile app is an entirely new mobile version of Adobe Express, which will replace the prior version of the Adobe Express mobile app. The new version of the mobile app brings new video creation, generative AI, social content scheduling, and branding capabilities to mobile, along with many other new features, including the ability to work across desktop and mobile phones. Eligible devices can now download the app via Google Play and Apple App Store.

Can I keep using the prior version of the Adobe Express mobile app now that the new version is available?  

Now that the new version of Adobe Express on mobile is generally available, eligible users will be sent straight to the new Adobe Express mobile app experience to try out the new features and capabilities. After exploring, you'll have a choice to stay in the new app and trigger file migration or temporarily return to the prior version of the app. If you choose to migrate, you'll no longer have access to the prior version of the app. If you would like to return to the prior version, you'll have the opportunity to do so until you are ready to migrate. Eventually, with advance notice, all eligible devices will be required to use the new Adobe Express mobile app, and all files made in the prior version will be migrated. 

How do I migrate my files to the new version of the Adobe Express mobile app?  

Learn how to migrate your files and finish fully upgrading to the new Adobe Express mobile app.

Will the new Adobe Express mobile app replace the prior version of the Adobe Express app on my phone or iPad?  

Eventually, yes. While there will be a period where you have the option to return to the prior version after exploring the new Adobe Express, eventually (with advance notice), all eligible users will be required to migrate their files to the new app. At this point, the prior version of the mobile app will no longer be accessible. 

How can I get access to the new Adobe Express mobile app? 

The new Adobe Express mobile app is now available on many mobile devices and for new users on iPads. iPad support for existing users is coming soon. Review the full list of supported mobile devices and technical requirements for Adobe Express on iPad.

• Android device: Eligible Android devices can download the new Adobe Express mobile app from the Google Play Store. 
  
• iOS device: Eligible iOS devices can download the new Adobe Express mobile app from the Apple App Store.
  

Can I continue using the prior version of Adobe Express on mobile if my device is not yet supported? 

Yes, for a limited time before support for the prior version of the mobile app will be discontinued. We will provide an advance notice before that happens. 

Which countries is the new Adobe Express mobile app available in?  

The new Adobe Express mobile app will be available worldwide, except for China, Cuba, Iran, North Korea, Syria, Crimea, and the so-called Donetsk and Luhansk People’s Republics. 

Can I access the new Adobe Express mobile app on my tablet?

If you have not used Adobe Express before, the new app is now available on your iPad. For our existing Adobe Express users, we’re putting the finishing touches on the migration experience, and the new version will be available for you to try soon. Support for Android tablets and vertical orientation support for iPads is also coming soon.

Will I be able to keep using the Spark Video and Spark Page iOS apps now that the new Adobe Express mobile app is generally available? 

Yes, for a period of time. Eventually, all eligible devices will automatically be updated to the new Adobe Express mobile app, and the standalone Spark Video and Spark Page iOS apps will no longer be available. However, video and webpage editing will be available in the new Adobe Express mobile app. Learn more about Adobe Express video files, Spark Video, and Spark Page. 

Where are my Spark Video files? (For iPhone users only)

If you use Spark Video on an iPhone and recently completed the new Adobe Express mobile app update, your Spark Video files were migrated and can be found in Your Stuff. If you haven't fully updated, please wrap up your Spark Video work. Once your files are migrated, they can be downloaded but will no longer be editable. For new video projects, please check out the video editing capabilities in the new Adobe Express mobile app. Eventually, the standalone Spark Video iOS app will no longer be available. Learn more about Spark Video files. 

Where are my Spark Page files? (For iPhone users only)

If you use Spark Page on an iPhone and recently completed the new Adobe Express mobile app update, your Spark Page files were migrated and can be found within Webpage. Your files will remain editable, and you can continue your work with the new Adobe Express mobile app. Eventually, the standalone Spark Page iOS app will no longer be available. Learn more about Spark Page files.

Why can’t I find icons in Adobe Spark Video?

Unfortunately, icons have been removed from Adobe Spark Video. You'll no longer be able to add or change icons, but your existing icons will not be affected. 

How do I share feedback on the new Adobe Express mobile app?

Your feedback and engagement will help us make the new Adobe Express mobile app better for everyone. 

• Join our Discord community to share your thoughts, connect with the community, and get involved with creative challenges.
• Visit our UserVoice to request new features  
• Let us know about any bugs or issues you encounter in our Adobe Community Forum.