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Error notification when launching the browser extension

Last updated on Sep 9, 2024

Learn how to troubleshoot issues when launching the Adobe Express browser extension using Google Chrome.

If third-party cookies are blocked on your system, attempting to launch the Adobe Express browser extension on Chrome will result in a logged-out error screen.

Error screen with a logged-out experience when using the Adobe Express chrome extension that says, "We are sad to see you" You can always come back and get started with experience by enabling the cookies and the data in your browser".||browser-extension-issue
Error notification when trying to launch the Adobe Express browser extension.

  1. Open Google Chrome.

  2. Go to Settings.

  3. Select Privacy and security

  4. Select Third-party cookies > Allow third-party cookies

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