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- Features
- Automatic UV Unwrapping
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- Technical issues
- GPU Issues
- Crash when working with overclocked GPU
- Forcing the external GPU on Mac OS
- GPU drivers compatibility
- GPU drivers crash with long computations (TDR crash)
- GPU has outdated drivers
- GPU is not recognized
- GPU is not recognized and is mentionned as GDI Generic
- Issues with Nvidia GPUs on recent Mac OS versions
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- Painter doesn't start on the right GPU
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- Lib Alpha - Shader API
- Lib Bayer - Shader API
- Lib Defines - Shader API
- Lib Emissive - Shader API
- Lib Env - Shader API
- Lib Normal - Shader API
- Lib PBR - Shader API
- Lib PBR Aniso - Shader API
- Lib Pom - Shader API
- Lib Random - Shader API
- Lib Sampler - Shader API
- Lib Sparse - Shader API
- Lib SSS - Shader API
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- Lib Vectors - Shader API
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- Release notes overview
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- Version 10.1
- Version 10.0
- Version 9.1
- Old versions
- Version 9.0
- Version 8.3
- Version 8.2
- Version 8.1
- Version 7.4
- Version 7.3
- Version 7.2
- Version 2021.1 (7.1.0)
- Version 2020.2 (6.2.0)
- Version 2020.1 (6.1.0)
- Version 2019.3
- Version 2019.2
- Version 2019.1
- Version 2018.3
- Version 2018.2
- Version 2018.1
- Version 2017.4
- Version 2017.3
- Version 2017.2
- Version 2017.1
- Version 2.6
- Version 2.5
- Version 2.4
- Version 2.3
- Version 2.2
In this page
Below is a list of hardware and systems supported by the application:
Windows
Minimum |
Recommended |
Optimal |
|
---|---|---|---|
OS |
Windows 10 64-bit Version 22H2 |
Windows 11 64-bit Version 21H2 |
Windows 11 64-bit Version 22H2 |
CPU |
Intel Core i5 AMD Ryzen 5 |
Intel Core i7 AMD Ryzen 7 |
Intel Core i9 AMD Ryzen 9 |
GPU |
NVIDIA GeForce RTX 2060 Super NVIDIA Quadro RTX 4000 AMD Radeon RX 5700 XT AMD Radeon Pro W5700 |
NVIDIA GeForce RTX 3080 NVIDIA Quadro RTX A4000 AMD Radeon RX 6800 XT AMD Radeon Pro W7700 |
NVIDIA GeForce RTX 4090 NVIDIA Quadro RTX 5000 Ada Generation AMD Radeon RX 7900 XTX AMD Radeon Pro W7800 |
VRAM |
8 GB |
16 GB |
24 GB |
RAM |
16 GB |
32 GB |
64 GB |
Storage |
SSD with 30 GB of available space |
SSD with 50 GB of available space |
SSD with 70 GB of available space |
macos
Minimum |
Recommended |
Optimal |
|
---|---|---|---|
OS |
macOS 12 Monterey |
macOS 13 Ventura |
macOS 14 Sonoma |
CPU |
Intel Core i9 |
Apple M1 Pro |
Apple M2 Pro |
GPU |
AMD Radeon Pro 5600M AMD Radeon Pro Vega 56 |
||
RAM |
16 GB |
32 GB |
64 GB |
Storage |
SSD with 30 GB of available space |
SSD with 50 GB of available space |
SSD with 70 GB of available space |
Linux
Minimum |
Recommended |
Optimal |
|
---|---|---|---|
OS |
Enterprise ETLA or RHEL 9.2 or later Steam Ubuntu 22.04.1 LTS |
Enterprise ETLA or RHEL 9.4 or later Steam Ubuntu 22.04.1 LTS or later |
Enterprise ETLA or RHEL 9.4 or later Steam Ubuntu 22.04.1 LTS or later |
To get good performance when using the UV Tile workflow we advise to use:
- 32GB of RAM
- GPU with 8GB of VRAM
- SSD to store both project and application cache.
Miscellaneous:
- Many Substance Apps depend on OpenSSL 1.1.1 for RHEL8/9 compatibility. For systems with newer OpenSSL versions, the customer will need to provide it manually
- For working in comfortable conditions we recommend a monitor with a resolution greater than 1 Mega Pixels and wider than 1280 pixels.
- Exporting at 8K (8192*8192 pixels) requires a GPU with more than 2GB of VRam.
- Only versions 2019.x and above have been notarized in order to run on MacOS 10.15 (Catalina).
- To use the software via RDP (Remote Desktop) see the dedicated documentation page.
- Crash on Ryzen CPU when baking, can be fixed by updating the BIOS.
Below is a list of the GPU models compatible with the application:
- NVIDIA GeForce GTX 1060 and above
- NVIDIA Quadro M2000 and above
- AMD Radeon RX 580 and above
- AMD Radeon Pro 5300 M
Computation freeze can happen in some rare cases on AMD VEGA GPUs.
Unsupported configurations
Windows
- Virtual machine are not supported.
- Windows Server is not supported.
Mac
- Only official Apple configurations are supported.
- eGPUs are not currently supported and may have stability issues.
Linux
- Mesa drivers on Linux are not supported.
Any platform
- Integrated GPUs are not supported on x86-64 (Intel, AMD) CPUs.
Below is a list of the minimum GPU driver versions required for the application to run without issue. This list is subject to change as new versions release.
To download new drivers see: GPU has outdated drivers.
OS |
NVIDIA |
AMD |
Intel |
---|---|---|---|
Windows |
GeForce 442.50 Quadro 442.50 |
Radeon 19.7.1 Radeon Pro / FirePro 18.Q4 |
15.33 |
Linux |
535.171.04 or later |
Radeon 22.40.6 |
Unsupported |
On Mac OS the GPU driver is provided by the operating system itself. Update to the latest version of your OS to access the newest driver.
Drivers compatibility issues
For a detailed list of GPU drivers issues per constructor please take a look a the dedicated documentation page.
To enable GPU raytracing via Optix or DXR the minimum drivers recommended above must be installed.
DXR requires the following minimum configuration as well:
- Windows 10 version 1809, see this page for more information
- GPU with Pascal architecture (Nvidia GeForce 10XX)
GPU raytracing runs optimally on dedicated ray tracing hardware such as NVIDIA GeForce RTX or NVIDIA Quadro RTX GPUs.
Below is a list of compatible graphic tablets which have been tested with Substance 3D Painter version 7.4.2:
Models: Intuos Pro (M size), Intuos (S size)
OS |
Driver version |
---|---|
Windows |
6.3.45-1 |
macOS |
6.3.45-3 |
Model: Deco 01
OS |
Driver version |
---|---|
Windows |
XP-PENWin_3.2.2.211027 |
macOS |
XP-PENMac_3.2.3_211203 |
Linux |
XP-PEN-pentablet-3.2.1.211019-1 |
Model: Q11K
OS |
Driver version |
---|---|
Windows |
XP-PENWin_3.2.2.211027 |
macOS |
XP-PENMac_3.2.3_211203 |
Model: Pen Tablet Medium
OS |
Driver version |
---|---|
Windows |
XencelabsWin_1.2.1-14 |
macOS |
XencelabsMac_1.2.1-18 |
Linux |
XencelabsLinux_1.1.0-2 |
Below is a list of compatible driver versions for the 3Dconnection Space Mouse which have been tested with Substance 3D Painter version 8.1.
The driver versions apply to the Compact, Pro and Enterprise models.
OS |
Driver version |
---|---|
Windows |
10.8.6.3431 |
macOS |
10.7.2.3454 |
The software interface is available in the following languages:
- English (United States)
- German
- Spanish
- French
- Italian
- Japanese
- Korean
- Portuguese (Brazil)
- Chinese (simplified)