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Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Facing one of these issues? Click the issue for a resolution.

Manage Administrator roles

Download-install issues

Reset Enterprise ID user password

Resolve Federated ID errors

Delete user or restore deleted user

Adobe Admin Console - Users | YouTube video

Why add users to Adobe Admin Console

As an admin on the Adobe Admin Console, after you've chosen your identity type and set up identity, your next task is to add users to the Admin Console.

Adobe enterprise and teams, broadly defines two types of users:

Administrators (admins)

Enterprise or teams admins perform administrative tasks on the Admin Console. So, you add admins to define a flexible administrative hierarchy that enables fine-grained management of Adobe product access, and usage, and other administrative tasks.

All admins must be added to the Admin Console. When adding them, the administrative privileges are based on their administrative roles.

End users

End users are the users in your organization or institution who use the Adobe products and services that your organization or institution has obtained as part of the agreement with Adobe.

Decide your user management strategy

Depending on your requirements, you add, remove, or update users individually or you can use one of the available bulk upload methods. Use the following matrix as a guide to plan your user management.

If you're a new Adobe enterprise or teams customer, we recommend that you go through this table before you start managing your users on the Admin Console. Existing customers can use this, especially, if they're planning to migrate from one identity type to another (see Edit identity type).

 

 

Individually

(Admin Console)

 CSV Bulk upload (Admin Console) Azure / Google connectors User Sync Tool User Management REST API
Applies to Adobe teams and enterprise customers Adobe enterprise customers
 

Manage users individually in the Admin Console.

Manage users with CSV file upload in the Admin Console.

 

 Manage users (and groups) based on your existing Azure AD portal or Google federation Manage users (and groups) based on your organization's LDAP. 
Add users Users tab in Admin Console. Read more.

Use Add users by CSV in Admin Console. Read more.

(Use default CSV template.)

 Add users in Azure or Google. Or via Admin Console.
 Users should be added in your organization's LDAP. 
Remove users Select and remove user in Admin Console. Read more

Choose 
Remove users by CSV in the Users tab of Admin Console. Read more.

(Use default CSV template.)

 Users must be removed in Azure or Google.

Ensure that user information is in sync.

Caution: Users not in your organization's LDAP are removed from Admin Console.

 
Edit user details Select the user and then Edit User Details in Admin Console. Read more.

Choose Edit user details by CSV in the Users tab of Admin Console. Read more.

(Use default CSV template.)

 All user information must be changed in Azure or Google. Ensure that user information is in sync.
Supported Identity types All Federated ID
 Federated ID and Enterprise ID
Max. updates per operation 10

25,000

(5,000 for optimal performance)

 Unlimited
(Maps to your organization's LDAP)
 Unlimited
(Maps to your organization's LDAP)
Requires Adobe Admin Console Creating and updating .csv file formats, preferably using Microsoft Excel You must set up Azure AD or Google federation
  • macOS Terminal or Windows Command prompt
  • Understanding of LDAP
 Working knowledge of a programming language (such as Python) to consume REST APIs
Read more

Manage individual users

 About UMAPI

Next steps

Create packages

Once added, your users are ready to be assigned with their designated apps and services.

Assign licenses to end users based on your licensing method:

Named User Licensing: Add these users to products (for teams) or product profiles (for enterprises) to give them Adobe product and service entitlements. For more details, see how to create Named User Licensing packages and product profiles.

Shared Device Licensing: Added users can use the configured shared devices which are accessible by Organization users only. For more details, see Create SDL Packages.

Deploy packages

After you've created your package, you must deploy this package to your client machines using one of these methods:

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