Manage users one-by-one

Sign in to the Admin Console.

On the Users tab, the users list displays the name, email address, ID type and products asisgned to each user. The ID type is how the user is authenticated, which depends on the following:

• Federated ID (Applies to enterprise accounts): If you have claimed the email domain with which your users authenitcate their Adobe accounts and have set up your users to sign-in using SSO. Learn more.
  
• Enterprise ID (Applies to enterprise accounts): If you have claimed the email domain with which your users authenitcate their Adobe accounts and haven't set up SSO. Learn more.
• Adobe ID (Applies to teams or enterprise accounts): If you have not claimed the email domain or if your users authenicate with a public domain such as gmail.com.

If there are more than 1000 users in your org, the list of users is not displayed. You can either use the search field to search for a user, or select View Users List to view the complete list.

Select the View Details  icon to view the user's entitlements, including products, user groups, and administrative permissions.

Go to the Admin Console, and select Add Users.

Enter the email address of the user. Optionally, you can enter the user's first and last names.

If you have claimed the domain of the email address of the user that you're adding, that user is added either as an Enterprise ID user or Federated ID user. This depends on whether the organization is set up as Enterprise ID or Federated ID on the Admin Console. If, however, you have not claimed the domain, the user is added as a Adobe ID user.

Select the products or user groups to assign to the user. The list of products that displays, is based on the purchase plan of your organization. Read about how to manage products and product profiles on the Admin Console.

For enterprise accounts, select a product and select a profile for the product. For teams accounts, select the product to assign to the user. Read about how to manage products and product profiles on the Admin Console.

To add the user to a user group, navigate to User Groups or select the Add   icon. Then, select the user groups. The products associated with the selected user groups are assigned to the user.

Select Save. The user is added, and displays in the Users list.

When signing in to their Adobe account, if a user has multiple Adobe plans associated with the same email address and at least one is a business plan, Adobe creates separate profiles for each plan and gives each profile dedicated storage. Learn more about how end-users can manage adobe profiles.

In the Admin Console, navigate to Users > Users.

From the list of users, select the name of a user. Ensure that the hyperlink on the name is highlighted.

Edit the products, user groups, and administrative rights associated with the user. Select the More Options  icon in the upper-right corner of the relevant section.

In the Admin Console, navigate to Users > Users.

From the list of users that displays, select the check box for the relevant users.

Select Remove Users.

If you are not an Education customer and your organization uses Adobe storage for business, you can do one of the following:

• Transfer content now: Folder content is sent through email to a designated user. If you choose this option, specify the email address of the designated user that receives the content.
• Transfer content later: The folder content remains in the Inactive User tab until it is permanently deleted.
• Permanently delete content: The folder is permanently deleted with no option to retrieve the content.

For more information, see reclaim the assets of the deleted user.

If you're an Education customer, you will not see the above options. Which means that, when you delete an account, the student's assets are moved to Inactive Users tab. 

To transfer the assets to a student who has left the organization, navigate to Storage > Inactive users, transfer the content to themselves or to some other user in the org (because the student is no longer part of the institution), the recipient needs to then download the assets (as zip files), and send the zip files to the student.

In the Remove Users dialog box that displays, select Remove Users.

The users are removed from the Admin Console, and all permissions and access to services conferred by the organization are revoked.