Manage users individually

Sign in to the Admin Console.

On the Users tab, the users list displays the name, email address, ID type, and products assigned to each user. The ID type is determined by how the user is authenticated, which depends on the following:

• Federated ID (applies to enterprise accounts): If you have claimed the email domain with which your users authenticate their Adobe accounts and have set up your users to sign in using SSO
  
• Enterprise ID (applies to enterprise accounts): If you have claimed the email domain with which your users authenticate their Adobe accounts and haven't set up SSO
• Adobe ID (applies to teams or enterprise accounts): If you have not claimed the email domain or your users authenticate with a public domain such as gmail.com

If there are more than 1000 users in your org, the list of users isn't displayed. You can either use the search field to find a user or select View Users List to view the complete list.

Select the View Details  icon to view the user's entitlements, including products, user groups, and administrative permissions.

Go to the Admin Console and select Add Users.

Enter the user's email address and, optionally, their first and last names.

If you have claimed the domain of the email address of the user that you're adding, that user is added either as an Enterprise ID user or Federated ID user. This depends on whether the organization is set up as Enterprise ID or Federated ID on the Admin Console. If, however, you have not claimed the domain, the user is added as an Adobe ID user.

Select the products or user groups to assign to the user. The list of products that are displayed is based on your organization's purchase plan. Read about how to manage products and product profiles on the Admin Console.

For enterprise accounts, select a product and a product profile. For teams accounts, select the product.

Read about how to manage products and product profiles on the Admin Console.

To add the user to a user group, navigate to User Groups or select the Add   icon. Then, select the user groups. The products associated with the selected user groups are assigned to the user.

Select Save. The user is added and displayed in the Users list.

If a user has multiple Adobe plans associated with the same email address and at least one is a business plan, Adobe creates separate profiles and gives each dedicated storage. Learn more about how end-users can manage Adobe profiles.

In the Admin Console, go to Users > Users.

Select a user's name to view the details.

To edit the products, user groups, and administrative rights associated with the user, select the More Options  icon in the upper-right corner of the relevant section.

In the Admin Console, go to Users > Users.

Select the checkbox for the relevant users.

Select Remove Users.

Non-education customers

If you are not an Education customer and your organization uses Adobe storage for business, you can do one of the following:

• Transfer content now: Folder content is sent to a designated user via email. If you choose this option, specify the email address of the designated user who receives the content.
• Transfer content later: The folder content remains in the Inactive User tab until permanently deleted.
• Permanently delete content: The folder is permanently deleted with no option to retrieve the content.

For more information, see reclaim the assets of the deleted user.

Education customers

If you're an Education customer, you'll not see the above options. When you delete an account, the student's assets are moved to the Inactive Users tab. 

To transfer the assets to a student who has left the organization, go to Storage > Inactive users and transfer the content to them or to some other user in the organization. The recipient needs to then download the assets as zip files.

In the Remove Users dialog box that displays, select Remove Users.

The users are removed from the Admin Console, and all permissions and access to services conferred by the organization are revoked.