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Enterprise

Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Learn how global administrators can access and download audit logs, as well as organization data exported by any global administrator.

In the Global Admin Console, go to Insights > Audit Logs to track all changes made across organizations.

Sign in to the Global Admin Console

View and download audit logs

As a global administrator, you have full visibility of the changes made in the Global Admin Console. You can search the audit logs across all organizations for actions taken in the last 90 days, when they occurred, and who made them.

  • Audit logs help ensure continued compliance, safeguarding against any inappropriate system access, and auditing suspicious behavior within your organization.
  • The logs available in the Global Admin Console are only for events that a global admin has access to. They don't include any user assignments or user events. Learn more about the different capabilities each console offers.
  • The logs cover events for all organizations in the hierarchy. You can search the logs across all orgs at once.
Note:

As a system administrator on an Adobe Admin Console organization, you can search the Audit Log to audit user assignments or user events.

To view or download your organization's audit logs, do the following:

  1. As a global administrator, sign in to the Global Admin Console.

  2. Navigate to Insights > Audit Logs.

    The logs display the following information about the filtered events:

    Field

    Description

    Date

    The date and time of the event in the local time zone.

    Event Name

    Description of the event performed.

    Event Detail

    Additional details on an event, if available.

    Object Name

    The name of the product, product profile, or user group that is involved in the event, as applicable.

    Affected User

    The email of the user affected by the event, if applicable.

    Admin

    Email address of the admin who performed the event. "System" is displayed if the event was performed by an Adobe back-end system.

    IP Address

    IP address of the machine where the action was taken. Usually reflects the physical location, but could be a proxy server or VPN address.

    Organization

    Name of the organization affected by the event.
    Note:

    Actions taken by system administrators in the child organizations of the selected organization are also included in the audit logs. Learn more about how system administrators can track changes made in the Admin Console.

  3. You can do the following to filter the audit logs:

    • Search events by the affected user or the admin who performed the event
    • Select the organizations
    • Define a date range
    • Select an event name
    Audit Logs displaying details about the events that occurred in the last seven days in the selected organization.
    Filter the audit logs based on the event name, affected organization, or date range.

    Select the organization dialog box where you can select organizations to filter the audit logs.
    Select organizations to filter the audit logs.

  4. To export the results, select Export CSV. The results are downloaded in a csv file. For a description of the fields in the downloaded file, see Log Schema.

    Note:

    A report is retained for 90 days after you generate it.

Know your audit log report

The report you download contains the following information for each event:

Field

Description

Id

Event ID

eventTime

The date and time of the event in the local time zone.

eventType

Name of the event.

eventSubType

If available, additional details on an event.

actorEmail

Email address of the admin who performed the event. "System" is displayed if the event was performed by an Adobe back-end system.

targetUserEmail

Email address of the affected user, if applicable.

targetGroupName

Affected user group name, if applicable.

targetProductName

Affected product name, if applicable.

targetProfileName

Affected product profile name, if applicable.

IpAddress

IP address of the machine where the action was taken. Usually reflects the physical location, but could be a proxy server or VPN address.

organizationName

Name of the organization affected by the event.

Download export reports

Anytime a global admin exports any organization data from the Global Admin Console, the report is processed and becomes available for download in the Global Admin Console > Insights > Export Reports.

All reports generated by any global admin are available in one place. The export reports capability is helpful in the following scenarios:

  • If you have a huge hierarchy with a large number of organizations, you no longer have to wait for the export file to be processed. You can use the reports generated by your fellow admins.
  • You no longer need to keep or save these reports to compare later. The reports are retained for 90 days, you can download these anytime and compare the reports.

Do the following to download your report:

  1. Sign in to the Global Admin Console and navigate to Insights > Export Reports.

    The reports generated in the last 90 days are displayed. Once 90 days are complete, you can generate the report again. Learn how you can generate reports for Organization structure.

    Field

    Description

    Report

    Date and time in the local time zone for when the report was generated.

    Format

    Format of the report—CSV, JSON, XLSX.

    Size

    Size of the report.

    Created By

    Email address of the admin who generated the report.

    Action

    Link to download the report.

  2. To download a report, select Download.

    If the report you just generated isn't appearing on the list, select Refresh.

    Export reports displaying the reports generated in the last 90 days.
    Download any report generated in the last 90 days.

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