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Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
    10. Set up Frame.io for enterprise
      1. Adobe Admin Console for Frame.io enterprise users
      2. Manage Frame.io account roles
      3. Automate your setup using Frame.io server-to-server support
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Domain Enforcement for restricted authentication
    4. Set up organization via directory trust
    5. Migrate to a new authentication provider 
    6. Asset settings
    7. Authentication settings
    8. IP-based access control
    9. Privacy and security contacts
    10. Console settings
    11. Manage encryption  
  5. Manage users
    1. Overview
    2. Manage administrative roles
    3. Manage user roles
    4. Create custom user roles
    5. Manage Frame.io account roles
    6. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    7. Assign licenses to a Teams user
    8. Manage your team in Creative Cloud desktop app
    9. Add users with matching email domains
    10. Change user's identity type
    11. Manage user groups
    12. Manage directory users
    13. Manage exception list for domain enforcement
    14. Manage developers
    15. Migrate existing users to the Admin Console
    16. Migrate user management to the Admin Console
    17. Migrate Frame.io user management to the Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Adobe Express Photos FAQs for administrators
      6. Entitle users to train Firefly custom models
      7. Enable Shared Credits for your organization
      8. Review product requests
      9. Manage self-service policies
      10. Manage app integrations
      11. Manage product permissions in the Admin Console  
      12. Single App | Creative Cloud for enterprise
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Create license assignment reports
    8. Update organization policies
    9. Manage policy templates
    10. Allocate products to child organizations
    11. Execute pending jobs
    12. Download audit logs and export reports
    13. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Manage projects
    3. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    4. Reclaim assets from a user
    5. Student asset migration | EDU only
      1. Student File Transfer admin guide
      2. Student File Transfer FAQ
  9. Manage services
    1. Enable/disable services
    2. Optional services
    3. Enable Shared Credits for your organization
    4. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    5. Custom fonts
    6. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    7. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Manage pre-generated packages
        1. Manage Adobe templates
        2. Manage Single-app packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Release notes
      2. Use Adobe Remote Update Manager
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
  11. Manage your Teams account
    1. Manage your organization's contracts and agreements
    2. Complimentary membership for team members
    3. Update payment details
    4. Manage invoices
    5. Change contract owner
    6. Change your plan
    7. Change reseller
    8. Cancel your plan
    9. Purchase Request compliance
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Manage enterprise trials and special offers
    4. Complimentary membership for team members
    5. Creative Cloud for enterprise - free membership
    6. Frame.io and Creative Cloud for teams and enterprise plans
    7. Value Incentive Plan (VIP) in China
    8. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Applies to Creative Cloud for teams.

Easily manage your business by consolidating users into your team in the Adobe Admin Console.

Domain matching

Note

This feature is only available for Creative Cloud for teams plans purchased directly from Adobe.

Overview

Adobe's matching service helps you identify users whose business email domain or credit card is the same as one linked to your team account, but who are not yet part of the team. You'll receive matching requests in these scenarios:

  1. Team requests: When users with matching domains or payment methods, who have an individual trial or subscription, request to join your team. These could be new or existing Adobe users. 
  2. Team recommendations: When Adobe identifies users with individual accounts that match your business domains and recommends adding them to your team.

You can review these users and decide whether to add them to your organization. By adding users, you can allow them to use licenses, enterprise storage, and collaborate with other team members. This allows you to manage your team’s users, assets, and contracts all in one place.

Review and add users with matching domains

  1. Sign in to the Admin Console. On the Overview page, a notification shows the number of requests and recommendations awaiting review.

  2. Select Needs review in the Users section.

    Admin Console Overview page showing Team requests notification in the Users section with Needs review link highlighted.
    Select Needs review in the Users section to review requests from Adobe's matching service.

  3. The dialog displays requests and recommendations from Adobe's matching service. Select Review for the relevant user and review the user's details.

  4. Select the products to assign.

  5. Choose what to do with the request.

    • Approve (or Approve and checkout): Adds the user to your team with the selected product. They receive an email notification and can upgrade their individual account, cancel, or keep their existing individual plan. They can also choose to migrate assets to team storage or keep them separate.
    • Save for later: Moves the request to the Saved for later tab. The user isn't added and receives no notification.
    • Decline: Dismisses the request. The user receives an email notifying them that the request was not accepted.
    Team requests and recommendations dialog open on the Saved for later tab, listing one deferred recommendation.
    Deferred requests appear in the Saved for later tab. Select Review at any time to action them.

Enable or disable team matching

Team matching is enabled by default in your Admin Console to help discover and add team members. We recommend keeping this feature active, but admins can disable it if needed.

If you disable team matching:

  • Users with email addresses that match a business domain linked to your account can't request access to your Admin Console organization.
  • You'll no longer receive suggestions to add users whose email addresses match your business domain.

  1. Go to the Products tab on the Admin Console, and navigate to Product access automation > Product requests.

  2. Select Edit settings.

  3. Under Team matching section, enable or disable the setting.

    Edit request access settings panel showing Request access, notification frequency, and Team matching toggles.
    Use Edit settings to control how often admins receive team matching notifications and to enable Team matching for your organization.

  4. Select Save.

    System Administrators can view changes made to the team matching settings in the Audit Log.

Note

Also, we highly recommend turning on product requests, which allow your Admin Console users to request access to Adobe apps and services from the admins.

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