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Identity overview

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Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Adobe’s identity management system helps admins create and manage user's access to applications and services. Adobe offers these identities types or accounts to authenticate and authorize users.

Identity types on Adobe Admin Console

Identity types allow the organization different levels of control over the users' accounts and data. Your choice of identity model has a considerable impact on how your organization stores and shares assets. While Federated ID and Enterprise ID models are created and managed by the organization, Adobe IDs are created and managed by the individual.

The following table guides you in choosing which identity model best suits your organization.

Note:

If your organization hasn’t been updated to Adobe's enterprise storage model, and you’re still using Adobe IDs for individuals, see the description in the identity types table.

Identity types


Federated ID

Enterprise ID

Adobe ID

 Key offerings

Created, owned, and managed by the organization. The organization manages user-credentials and uses Single Sign-On (SSO) via a SAML2 identity provider (IdP).

Created, owned, and managed by the organization. The organization retains exclusive rights to create user accounts on verified domains.

Created, owned, and managed by the end user. Adobe performs the authentication, and the end user manages the identity. Depending upon the storage model, users or businesses retain control over files and data. Adobe ID accounts are created on unverified, public, or trusted domains2.

Account & data ownership

Organization-owned and controlled

 Organization-owned for Enterprise storage and user-owned for User storage

 

Security & monitoring
  • Audit logs
  • Content logs
  • Sharing restrictions
  • Organization’s authentication settings
  • Content logs
  • Sharing restrictions
  • Password policy1
Reset password Not supported Reset your account password

Creative Cloud for enterprise & Document Cloud for enterprise

Supported

Creative Cloud for teams & Document Cloud for teams

Not supported

Supported

Experience Cloud

Supported

Recommended for
  • Organizations already using SSO or SAML
  • Existing directory services, such as Google and Azure AD
  • Require easy integration with non-Adobe services
  • Can demonstrate ownership of domain
  • Can demonstrate ownership of domain
  • Don’t require SSO
  • Creative Cloud for teams
  • Organization prefers to use domains they don’t own
  • Public domains, for example, Hotmail, Gmail, and so on
  • Access apps like Adobe Experience Manager Mobile

Get Started

Set up identity

Claim domains

Add User
Note:

 

1 Password policy for Creative Cloud for teams is the same as that for Creative Cloud for individuals.

2 Adobe ID users authenticate with their Adobe ID credentials or by their owning organization's authentication model (SSO, 2FA, etc.) In such scenarios, users are redirected to the owning organization's SSO page. After authentication, users may need to choose a business profile.

Using Personal Adobe IDs

Adobe is updating all teams and enterprise customers to use Adobe's Enterprise storage model. See the following table if your organization has users who are using personal Adobe IDs to access their company or school Adobe apps and services.

Note:

We're updating organizations (teams or enterprises) to the Enterprise storage model to enable enterprise storage and other enterprise-level features for Adobe ID users.

You'll be notified when your organization is scheduled for the update. After the update, the Adobe ID users are moved to enterprise storage, and the organization directly controls their business profiles.

Identity type

 

adobe_id.png

Personal Adobe ID

 Key offerings

 Created, owned, and managed by the end user. Adobe performs the authentication, and the end user manages the identity.

Account & data ownership

User-controlled

 

Security & monitoring
Password policy1
Reset password Reset your account password. Learn how.

Creative Cloud for enterprise & Document Cloud for enterprise

Partially supported2

Creative Cloud for teams & Document Cloud for teams

Supported

Experience Cloud

Supported

Only available to enterprise and teams customers on-boarded before ...
  • Creative Cloud for teams
  • Want control in user's hand
  • Access apps like Digital Publishing Suite3
  • Users own assets after separation from organization

Get started

Add User
Note:

1 Password policy for Creative Cloud for teams is the same as that for Creative Cloud for individuals.

2 For Creative Cloud for enterprise customers using enterprise storage, admins can add Adobe ID users to the Admin Console but can’t add them to product profiles. Admins must migrate Adobe ID users to another identity type.

3 There are some products and services, such as Adobe Licensing Website, that only supports Adobe ID.

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