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Applies to enterprise.

AUSST Overview

Adobe Update Server Setup Tool (AUSST) enables you to centralize the download of Adobe apps and updates to a server location. 

setup server

Set up an internal update server: Set up an internal update server and then set up clients to use the server. Learn more...

Common use cases

Common use cases: Do an incremental sync or use AUSST in different commonly encountered scenarios. Learn more...

Maintain server

Maintain the internal update server: Synchronize internal update server to get the latest apps and updates. Learn more...

Troubleshoot server

Troubleshoot the internal update server: Troubleshoot internal update server setup and maintenance issues. Learn more...

What is AUSST

In an enterprise environment, you usually have many users who require various Adobe apps and updates. Each user is required to download and install the apps individually. Allowing all your end users to individually download and install apps from the Adobe servers will consume a sizeable amount of network bandwidth in your organization.

To address the issue of network bandwidth consumption, Adobe provides Adobe Update Server Setup Tool (AUSST). AUSST enables you to centralize the download of Adobe apps and updates to a server location. After implementing AUSST, you can redirect your end users to download the Adobe apps and updates from the internal update server. This way, a single download from the Adobe servers is required for each app or update.

AUSST network

Note:
  • AUSST syncs current Adobe desktop apps and the latest previous major versions of each. (Acrobat is an exception:  AUSST syncs only the current version to ensure that you have the latest security updates.) AUSST does not sync updates for apps we no longer sell. Find links to the apps that are available to download.​
  • Apps and updates are downloaded for both Windows and macOS platforms. Apps and updates synced through AUSST can be installed through Adobe Creative Cloud desktop app. While updates synced through AUSST can be installed through Remote Update Manager (RUM).
  • AUSST also hosts apps that can be deployed without their base versions, which can be installed using Adobe Creative Cloud desktop app.
  • AUSST currently does not host Substance apps.
  • The Creative Cloud desktop app cannot be update using AUSST. So, either users need to update it regularly or administrators need to deploy an updated package.

AUSST web server system requirements

The web server hosting AUSST is recommended to have the following configuration:

Disk Space

Minimum space requirements for a full synchronization: 600 GB (which may vary depending on the size of Adobe apps)

Operating System
  • Windows Server 2008 R2 or later
  • Mac OS X High Sierra (version 10.13) or later

RAM requirements
  • Windows: 8 GB
  • MAC OS: 8 GB
Note:

A full fresh sync needs approximately 600 GB (which may vary depending on the size of Adobe apps). Refer to the Common use cases for a selective sync.

Deployment options

The following table lists the support of apps and updates for AUSST, RUM, and Creative Cloud desktop app: 

Type of product/product update

Sync via AUSST

Install through Adobe Creative Cloud desktop app

Install through RUM

Latest products for which applications are hosted on AUSST (list)

Yes

Yes

No

Product updates

Yes

Yes

Yes

Acrobat updates

Yes

No

Yes

Why use AUSST

In an enterprise environment, you provide apps and updates to your end users via packages created in the Admin Console in different setups. In all the available setups, AUSST ensures that all apps and updates are downloaded once from the Adobe update servers and then served to your end users across the organization.

Install the Creative Cloud desktop app and allow end users to install apps and updates

If you create Self-service or managed packages with elevated privileges, your users will have access to the Creative Cloud desktop app. This allows the users to download install apps and updates (based on the package configuration options).

When you set up an internal update server, the apps and updates are downloaded each time you synchronize with the Adobe update server. End-user updates are downloaded from the internal update server once the configuration files are in place.

Creative Cloud Desktop app

If you create product configuration groups when setting up user computers, only specified products are available (for install and update) from the Creative Cloud desktop app. For details about product configuration groups, see Maintain the internal update server.

Note:

AUSST does not support the updates of Creative Cloud desktop app itself.

Install apps and allow end users to install updates

If you create managed packages and enable the apps panel, your users can update apps via the Help > Updates menu from with the installed apps.

When you set up an internal update server, the apps and updates are downloaded once from the Adobe update servers. Thereafter, user updates are downloaded from the internal update server.

Help Updates menu

Install apps via packages and updates via Remote update manager

If you create Self-service or managed packages with elevated privileges, your users will have access to the Creative Cloud desktop app. It allows users to download install apps and updates (based on the package configuration options).

When you set up an internal update server, the apps and updates are downloaded once from the Adobe update servers. After you set up your end-user computers to use your internal update server, the apps and updates are downloaded from the internal server.

What happens if your internal update server is down?

By default, after you set up end-user computers to use your internal update server, the end-user computers receive Adobe updates from the interal update server. This implies that, if for some reason, your internal update server is unavailable, your end-user computers will not get Adobe updates.

Use the following preference to ensure that, if your internal update server is unavailable, your end-user computers receive Adobe updates from the Adobe servers.

  1. Log in to the Admin Console and navigate to Packages > Preferences.

  2. Check the following option to bypass your internal update server when it is unavailable.

    Bypass internal update server

    Note:

    The bypass option will not be available while using the Remote Update Manager. This implies that Remote Update Manager does not support the fallback mechanism when your internal update server is unreachable.

  3. Click Save.

Next steps

1. Set up an internal update server

Server
Internal update server with HTTP server

2. Set up clients pointing to internal update server

Set up Clients
Clients pointing to the internal update server

3. Maintain the internal update server

Maintain internal update server
Internal update server setup

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