Learn how to change the country associated with your Adobe account if you purchased a subscription directly from Adobe.
When you don't have an active subscription
If you don't have an active subscription, select the scenario that applies to you:
If you’ve purchased directly from Adobe and don't have an active subscription, you can change the country when you subscribe to a plan.
- Go to the Creative Cloud plans page.
- Select Buy now to purchase a subscription.
- Follow the onscreen instructions until you reach the payment page.
- On the payment page, select your new country from the Country/Region dropdown option.
If you’re unable to change the country, contact us.
- In the pop-up window that opens, select Change to <country name>.
- On the updated payment page, enter new address details. The currency and tax details change automatically as per the newly selected country.
- To complete your purchase with the updated country and address, follow the onscreen instructions.
- Sign in at https://account.adobe.com/profile.
- In the Account information and access section, change your Primary email (Adobe ID) to another valid email address.
Ensure that you’re not associating your current Adobe account with an invalid email address.
- As the original email address is free now, create a new Adobe account with it for your current country.
Change the country when you have an active subscription
If you have an active subscription, contact us to change the country associated with your Adobe account.
Result
You've successfully updated your country details.
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