Last updated on
Dec 14, 2023
Learn how to retrieve your deleted Adobe account in a few steps.
You can reactivate your deleted Adobe account simply by signing in again using a password. You must reactivate your account within 30 days of deleting it.
- Go to https://account.adobe.com.
- In the sign-in screen, type the email address associated with the account you want to retrieve and select Continue.
- Select Retrieve. Then, enter your Adobe account password.
Once your account is reactivated, you're directly signed in to your account.
Note:
You can reactivate an Adobe account only if you've signed in with a password. If the deleted account was linked with a social account only and didn’t have a password, contact Adobe Customer Care.
What happens after you retrieve a plan?
When you retrieve an Adobe account you previously deleted:
- You lose your previous paid plan and have access to free membership only.
- You can continue to access your files and documents.
- You can buy a new plan.
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