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Last updated on Dec 14, 2023

Learn how to delete your Adobe account.

Before your begin

Create local copies or backups of your files, photos, videos, and Adobe Stock images. Deleting your Adobe account results in permanent data loss. Make sure to back up your data.

How to delete your account

Once you've backed up your data, go through these steps to delete your Adobe account.

Note:

If you’re using your Adobe app on Apple iOS (iPhone or iPad), learn how to delete your Adobe account from your iOS app.

  1. In the Privacy and personal data section, scroll down to Delete Adobe account. Then select Continue.
Select Continue to delete your Adobe account
Delete your Adobe account.

  1. If you’re an Adobe individual user, select Cancel plan and then follow the onscreen instructions to cancel your plan.
Cancel your active plans
Cancel your individual plan first to delete your Adobe account.

If you’re an Adobe Teams or Enterprise user, you’d be prompted to leave an organization.

Note:

If you also have an administrative role, you must first transfer the role and then leave the organization-owned account.

Leave your organization before deleting your account
Cancel your teams plan first to delete your Adobe account.

  1. Once you've canceled your active memberships or left organizations that you were a part of, select Continue to delete account.
  2. Select the reason to delete your account, and then select Continue.
  3. Accept the terms and conditions, and then select Confirm delete Adobe account.

Result

You've successfully deleted your Adobe account.

Common questions about deleting your Adobe account

How do I delete my account if I’m signed in on an iPhone or iPad (Apple iOS)?

Select your profile icon (or open your app's settings). Then select Account > Delete Adobe account, and follow the onscreen instructions. When deleting your Adobe account, you’re prompted to visit the App Store to cancel your subscription.

How do I delete my Adobe account if I'm a Teams or Enterprise user?

If you're a Teams or Enterprise user, you need to leave the organizations you’re a part of before you can delete your account. You can delete your Adobe account only if you don’t have an active subscription.

What happens after I delete my Adobe account?

When you delete your account, you lose access to Adobe apps and services, including any files in the cloud. Deleting your account is permanent, and data loss is irretrievable.

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