Create or update your Adobe account

How to create your Adobe account

You can easily create your Adobe account by using your:

• social account (Google, Facebook, Apple, Microsoft, or Line)
• email address.

Create an Adobe account using your social account

Create an Adobe account using your email address

Created your account with an incorrect email address?

If you entered the wrong Adobe account email address, you might get the error message saying "We don't have an account with that email address." when trying to sign in. In such case, try the following solution:

Already signed in with an incorrect email address?

If you're already signed in with your incorrect email address to the Creative Cloud desktop app, try the following steps:

How to manage multiple Adobe accounts

If you unintentionally created multiple Adobe accounts, it's recommended to delete your duplicate accounts.

Once you've signed up for a subscription, you can't transfer it to another Adobe account. If you want to keep all your subscriptions in a single account, cancel your subscription from the account you don't want to use. Then purchase a new subscription from the Adobe account you want to keep.

How to update your email address

Changing your email address is an effective way to protect your privacy. Whether you're switching to a new email address or want to update your information, you can easily change your email address by signing in to your Adobe account.