Adobe Connect 9.0.2 Release Notes

Adobe Connect is about to get faster, smarter, and younger with the upcoming Adobe Connect 12 upgrade, scheduled for Spring, 2022.

With this new upgrade, Adobe Connect’s legacy, the Flash-based Classic View will reach its end-of-life. Customers will no longer be able to host or join Adobe Connect sessions using the Classic View.

If you haven’t transitioned your Flash-based content and rooms to the HTML-based Standard View, then now would be the right time , ahead of Adobe Connect 12 release.

For more information, see Adobe Connect Classic View End of Life (EOL).

Adobe Connect 9 Update 2 (9.0.2) addresses several important issues to increase product usability and stability. This update is available in all the languages supported by Adobe Connect.

What's New?

Adobe Connect Add-in

This update requires a new version of the Adobe Connect Add-in for Windows and Mac. Visit the Adobe Connect help page for more information about the new Adobe Connect Add-in.

System Requirements

For detailed System Requirements, visit the Tech Spec page.

Issues Resolved

The following issues have been addressed in Adobe Connect 9 Update 2 (9.0.2):

Bug #
Issue
2977054
Reporting fails when reporting period is large
3084227
Connect Add-in quits when user makes recording offline
3186393
Report-user-trainings-taken queries running very slowly in SQL 2008 R2
3226377
Losing beginning of recordings without ability to seek back to recover
3288564
No indication that meeting opened in classic mode when Add-in launched from Windows 8 UI
3291785
Unable to save "Total Meeting Hosts" threshold change on Notifications page
3295653/3340821 Video out of sync if FLV file, created by Connect recording offline feature, is converted to any other format
3303154
Windows Add-in crashes when user closes the Add-in instance while making recording offline
3307526
XML API for Aggregate CSV report returns an exception
3307955
Cannot create custom field on meetings
3311338
Problems launching meeting with Internet Explorer 9 option, "Do not save encrypted pages to disk", enabled
3312306
Confusing message when Premiere telephony connectivity lost during recording
3320563
"Room passcode" text misaligned on login screen
3323164
Formatting problems with meeting title on compliance notice page and on page to enter passcode
3323676
Enhancement: New user email does not have link to weekly training
3328652
Add-in crashes when user starts, stop, restarts screen share on Windows 7 with resolution not a multiple of 16
3329646
Users remain in Windows 8 UI mode after meeting launched or Add-in download completed
3331425
Concurrent learners quota not being honored
3336482
User not warned to move to desktop mode when meeting launched in browser in Windows 8 UI
3337375
Black dotted stripe/line overlaid on camera feed
3337556
Problem downloading reports for event that includes guests
3342130
Burst Pack Minutes keep decreasing and become negative after meeting room threshold reached
3344341
After upgrading to Connect 9 from Connect 7 SP3, the "Reports By Users" report is not working
3345081
Download Report Data from User Information Report is unavailable
3345699
Random user's email address in return-path header of an event email
3348368
Problem with login
3361701
Cannot edit pre-Connect 9 event invitations
3368170
Connect Add-in is not digitally signed

 Adobe

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