- Adobe Connect User Guide
- Introduction
- Adobe Connect Meeting
- Start, attend, and manage Adobe Connect meetings and sessions
- Host and Presenter Area in Adobe Connect
- Adobe Connect application for desktop
- Adobe Connect pre-meeting diagnostic test
- Adobe Connect Central home page
- Share content during a session
- Update and manage Adobe Connect meetings
- View meeting reports and analytics data
- Work with Pods
- Accessibility features in Adobe Connect
- Keyboard shortcuts in Adobe Connect
- Create virtual meeting rooms and arrange layouts
- Breakout rooms in Adobe Connect meetings
- Manage meeting attendees in Adobe Connect
- Start, attend, and manage Adobe Connect meetings and sessions
- Adobe Connect administration and maintenance
- Enabling Adobe Connect HTML client
- Enabling single sign-on in Adobe Connect
- Change the timeout period
- Configure audio providers for Universal Voice
- Create and import users and groups in Adobe Connect
- Enhance Adobe Connect account security
- Generate usage reports in Adobe Connect Central
- Administer and manage Adobe Connect accounts
- Manage users and groups
- Set permissions for library files and folders
- Back up user data, database, and settings of Adobe Connect server
- Build custom reports from the Adobe Connect database
- Maintain disk space and clean cache on an Adobe Connect server
- Manage and monitor Adobe Connect server logs
- Start and stop Adobe Connect services
- Adobe Connect Events
- Adobe Connect Training and Seminars
- About Adobe Connect courses and curriculum for training
- Conduct trainings with Adobe Connect
- Create and manage seminars
- Create training courses in Adobe Connect
- Create and manage training curriculum in Adobe Connect
- About Virtual Classrooms in Adobe Connect
- Adobe Connect reports to monitor training features
- Participate in Adobe Connect training sessions and meetings
- Closed captioning in Adobe Connect
- Audio and video conferencing in Adobe Connect
- Manage user content in Adobe Connect
Hardware, network, and system requirements to attend and participate in Adobe Connect sessions and to install the Adobe Connect server.
Adobe Connect 12.6
Adobe Connect 12.6 is for all server deployment environments - hosted, managed services, private clouds, and on-premise servers.
Previous versions
- Adobe Connect 12.5.1
- Adobe Connect 12.3
- Adobe Connect 12.2
- Adobe Connect 12.0
- Adobe Connect 11.4
- Adobe Connect 11.3
- Adobe Connect 11.0
- Adobe Connect 10.8
- Adobe Connect 10.6
- Adobe Connect 10.5
- Adobe Connect 10.2
- Adobe Connect 10.1
- Adobe Connect 10.0
- Adobe Connect 9.8
- Adobe Connect 9.7.5
- Adobe Connect 9.7
- Adobe Connect 9.6
- Adobe Connect 9.5
- Adobe Connect 9.4
- Adobe Connect 9.3
- Adobe Connect 9.2
- Adobe Connect 9.1
- Adobe Connect 8.x
- Adobe Connect 7.5
Requirements to attend virtual sessions on various devices
Operating System |
Adobe Connect Client |
Enhanced Audio/Video |
Standard View |
Windows |
Desktop application |
|
|
Browser client |
|
|
|
MacOS |
Desktop application |
|
|
Browser client |
|
|
|
ChromeOS |
Browser client |
|
NA
|
Linux |
Browser client |
NA |
|
VIRTUAL ENVIRONMENT |
|
NA |
Citrix XenApp 7.11 |
Android devices | Mobile apps | Requires Android 10.0 or later |
|
iOS devices | Mobile apps | Requires iOS 13.0 or later |
|
Additional requirements
Connection:
- Minimum 512 Kbps for students, webinar participants, and meeting attendees.
- Minimum 1 Mbps (wired connection recommended) for Adobe Connect meeting hosts, presenters, administrators, trainers, and event managers.
Using Full HD (1080p) resolution in Enhanced Audio/Video Experience
- Minimum 3 Mbps for using Full HD (1080p) resolution while sharing a camera along with a screenshare.
- Minimum 6 Mbps for sharing 50 cameras in a room alongwith a screenshare.
Adobe Connect server
Windows:
Microsoft Windows Server 2016(64-bit), 2019 (64-bit), 2022 (64-bit)
Microsoft Visual C++ 2010 Redistributable (x86) - 10.0.30319.1
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
Database
Microsoft SQL Server 2017 (64-bit), 2016 (64-bit), 2019 (64-bit), 2022 (64-bit)
Amazon Web Services
T3.2 XLarge
Web server
Tomcat 9.0.48
Hardware requirements
- 2 GHz quad-core Intel Xeon or faster
- 16 GB RAM or greater
- 4 GB of available hard disk space for an enterprise installation. 150 GB of available hard disk space for content storage. Disk space requirements increase as more content is stored.
- NTFS file system
- SSL Hardware Accelerator recommended
Note: HDD space and RAM vary depending on whether components such as CQ and FMG are installed locally with Adobe Connect or on stand-alone servers.
Shared storage requirements
- Hard disk specs: 10,000–15,000 RPM — Fibre Channel preferred
- Network link: TCP/IP — 1GigE I/O throughput or better
- Controller: Dual controllers with Active/Active multi-path capability
- Protocol: CIFS or equivalent
Note: To deploy Adobe Connect Server with network attached storage or storage area networks, the above specifications are recommended. Your needs vary depending on deployment size and usage.
Network requirements
100 Mbps Ethernet (1 Gbps recommended)
Port requirements
1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled; 25 for SMTP (optional); 1433 for external database (optional)
Adobe Connect ACTS server
Windows:
Microsoft Windows Server 2016 (64-bit), 2019 (64-bit)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
Virtual environments
VMware ESXi 5.x
Hardware requirements
- 2 GHz quad-core Intel Xeon or faster
- 8 GB RAM or greater
- 10 GB of available hard disk space for an enterprise installation and log storage
- NTFS file system
Network requirements
100 Mbps Ethernet (1 Gbps recommended)
Port requirements
ACTS opens the following configurable ports in listening mode and the corresponding restrictions need to apply for the ACTS to remain secure:
- ACTS healthcheck service admin port: default 8080
- This port is used only for internal healthchecks and admin activities and is not to be exposed external to the domain of the Adobe Connect service.
- ACTS ws port: default 9002
- This port is used to service WebSocket requests and needs to be exposed to outside world via the load balancer.
- The load balancer handles all the HTTPS (wss) traffic and SSL offloading, and ACTS receives the offloaded data
- ACTS to CPS server for live meeting data transfer - 1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled
Enhanced Audio/Video servers (New)
- OS – Red Hat Enterprise Linux 64-bit version 8.6
- Hardware Requirement – Minimum CPU specification per core - Cache 22 MB, 3.4 Ghz.
- The following 3rd party libraries (Open source) need to be installed on servers. Most of these will be installed using the installation script:
- Virtualenv 20.14.1,
- Python 3.9, Pip 21.3.1,
- Podman 4.0.2,
- Python libraries (pydantic, pyhocon, docker, python-dotenv)
- DB and cache - PostgreSQL 13,
- Redis server 6
For version 12.5.1, the Red Hat Enterprise Linux 64-bit operating system version will be 8.9.
Adobe Connect Edge server
For the AMS system requirements, see www.adobe.com/go/ams_techspecs.
AEM 6.5 Dispatcher
Operating System
Red Hat Enterprise Linux 64-bit version 8.6
Virtual Environments
VMware ESXi 5.x
Hardware Requirements
Minimum CPU specification per core - Cache 22 MB, 3.4 Ghz
Third-party libraries
The following third-party libraries (open source) need to be installed on servers. Most of these will be installed using the installation script:
- Virtualenv 20.14.1,
- Python 3.9, Pip 21.3.1,
- Podman 4.0.2,
- Python libraries (pydantic, pyhocon, docker, python-dotenv)
More like this
- Run Connection Test to check if you can attend and host meetings
- Adobe Connect Help and Learn page
- Start a trial to host meetings
- Release Notes of all Adobe Connect releases
- What's New in Adobe Connect
- Get started with Adobe Connect
- Adobe Connect Using guide
- Adobe Connect user community, tutorials, and forums