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Conduct trainings with Adobe Connect

  1. Adobe Connect User Guide
  2. Introduction
    1. What's New in Adobe Connect
    2. Adobe Connect meeting room basics
    3. Adobe Connect Capabilities in HTML Client
    4. Adobe Connect application for desktop
    5. Adobe Connect technical specifications and system requirements
    6. Keyboard shortcuts in Adobe Connect
  3. Adobe Connect Meeting
    1. Start, attend, and manage Adobe Connect meetings and sessions
    2. Host and Presenter Area in Adobe Connect
    3. Adobe Connect application for desktop
    4. Adobe Connect pre-meeting diagnostic test
    5. Adobe Connect Central home page
    6. Share content during a session
      1. Screen sharing in sessions
      2. Share pod
      3. Screen sharing on browser
      4. Share system audio
      5. Share a document
      6. Share a presentation
      7. Share a whiteboard
      8. Share files
      9. Share web URLs
    7. Update and manage Adobe Connect meetings
    8. View meeting reports and analytics data
    9. Work with Pods
      1. Pods in sessions
      2. Notes pod
      3. Chat pod
      4. Q & A pod
      5. Poll pod
      6. Quiz pod    
    10. Reactions in Adobe Connect room
    11. Accessibility features in Adobe Connect
    12. Create virtual meeting rooms and arrange layouts
    13. Breakout rooms in Adobe Connect meetings
    14. Manage meeting attendees in Adobe Connect
  4. Adobe Connect administration and maintenance
    1. Enabling Adobe Connect HTML client
    2. Enabling single sign-on in Adobe Connect
    3. Change the timeout period
    4. Configure audio providers for Universal Voice
    5. Create and import users and groups in Adobe Connect
    6. Enhance Adobe Connect account security
    7. Generate usage reports in Adobe Connect Central
    8. Administer and manage Adobe Connect accounts
    9. Manage users and groups
    10. Set permissions for library files and folders
    11. Back up user data, database, and settings of Adobe Connect server
    12. Build custom reports from the Adobe Connect database
    13. Maintain disk space and clean cache on an Adobe Connect server
    14. Manage and monitor Adobe Connect server logs
    15. Start and stop Adobe Connect services
  5. Adobe Connect Events
    1. About Adobe Connect Events
    2. Manage Adobe Connect Events
    3. Attend Adobe Connect Events
    4. Create and edit Adobe Connect Events
    5. Event analytics for webinars
  6. Adobe Connect Training and Seminars
    1. About Adobe Connect courses and curriculum for training
    2. Conduct trainings with Adobe Connect
    3. Create and manage seminars
    4. Create training courses in Adobe Connect
    5. Create and manage training curriculum in Adobe Connect
    6. About Virtual Classrooms in Adobe Connect
    7. Adobe Connect reports to monitor training features
    8. Participate in Adobe Connect training sessions and meetings
    9. Session dashboard
    10. Closed captioning in Adobe Connect
  7. Audio and video conferencing in Adobe Connect
    1. Audio in Adobe Connect meetings
    2. Record and play back Adobe Connect meetings
    3. Video in Adobe Connect meetings
      1. Pop out video from video pod
  8. Manage user content in Adobe Connect
    1. View reports and usage information about uploaded content
    2. Work with content in the Content library
    3. Work with Adobe Connect library files and folders

 

Conduct training and virtual classes with Adobe Connect. Know how to manage training catalogs and best practice to do so.

Manage the Training Catalog

The Training Catalog gives training managers a way to organize courses and curriculums. For example, a training manager can make many courses available using the Training Catalog without placing all the courses into curriculums. Or, a training manager can create a curriculum and then point learners to a wide variety of supplemental information in the Training Catalog.

Note:

When using the Training Catalog, add all your learners to the Learners permission group. This enables learners to view any training options within the catalog. If you want to limit access to certain training options within the catalog, organize training materials into folders and customize permissions at the folder level.

Adobe Connect administrators set up permissions to the Training Catalog. For more information, see Configure the Training Catalog.

Note:

Adobe Connect administrators can change self-enrollment and Training Catalog settings to adhere to standards for governance. For more information, see Working with compliance and control settings.

Open the Training Catalog

When you first begin using the Training Catalog, it may be helpful to create folders to organize information. For example, you could create folders that represent different departments (Accounting, Human Resources, Facilities, and so on) or different types of training (Beginning, Intermediate, Advanced, and so on).

  1. Click the Training tab in Adobe Connect Central.
  2. Click Training Catalog.
  3. Click New Folder to begin creating folders and organizing the catalog. You can create folders within folders to set up a hierarchy.

Setting permissions in the Training Catalog

You can set permissions for folders and items in the Training Catalog. This is useful if you have your Training Catalog organized in a folder structure and you want to control who can manage and publish to each folder.

  1. Click the Training tab in Adobe Connect Central.
  2. Click Training Catalog.
  3. Select the check box next to a folder or item.
  4. Click Set Permissions.
  5. In the Current Permissions For list, select an individual or group, click Permissions, and select a permissions level (Denied, View, Publish, or Manage).
Note:

By default, the Learners group has View permissions for the root level of the Training Catalog. This default setting allows anyone in the Learners group to browse through the root level of the Training Catalog. You can change the permissions to control who can view the Training Catalog.

Adding items to the Training Catalog

Only courses, curriculums, and virtual classrooms can be added to the Training Catalog; to use content within the Training Catalog, turn the content into a course. When you add a course or curriculum to the Training Catalog, you also specify if learners can enroll themselves.

  1. Click the Training tab in Adobe Connect Central.
  2. Navigate to the course/curriculum you want to add to the Training Catalog and click the course/curriculum.

  3. Click Training Catalog Settings.
  4. Select List in Training Catalog For Learner Self-Enrollment. This enables registered users to add themselves to the permission list for the course or curriculum in the Training catalog.
  5. Do one of the following:
    • Select Enrollment Requires Course Manager Approval to require that learners receive approval before being given access to the course or curriculum in the Training Catalog. Select Notify Course Manager(s) Of Approval Requests By Email to receive an email message each time a learner wants to self-enroll. (If you do not select this option, check the Training Catalog for learners who have Pending status.)

    • Select Enrollment Is Open to give all learners access to the course or curriculum.

  6. Select Display In Training Catalog.
  7. Select a location or browser and select one or more folders to display this item.
  8. Once you have selected the folders, click Apply Listing.
  9. (Optionally) To add the course/curriculum to multiple folders that are not at the same level, select Apply Listing, and Add Another.
Note:

Self-enrollment information is not included in Training reports.

Informing learners about the Training Catalog

Once you have organized and added content to the Training Catalog, inform your learners.

Note:

If you are sending a notification email message to learners about a curriculum and supplemental information for the curriculum can be found in the Training Catalog, simply edit the notification text to include a link to the Training Catalog. This gives learners all the information they need in one email message.

  1. Tell learners about the Training Catalog using one of the following methods:
    • Inform them that a new Training Catalog tab is now on their Adobe Connect home page.

    • Send an email message containing a link to the Training Catalog.

    • Place a link to the Training Catalog on your web portal.

    Note:

    A link within an email message or on a web portal can also point directly to a course within the Training Catalog.

Approving training enrollee

If you selected the require approval option when you added courses, curriculums, or virtual classrooms to the Training Catalog, manage and approve learners when they want to view items in the catalog. Requiring approval enables you and other training managers to stagger approvals and limit the number of learners that can access a specific course, curriculum, or virtual classroom at the same time.

  1. Do one of the following:
    • If you selected the option to be notified by email when learners request approval for a course, curriculum, or virtual classroom in the Training Catalog, click the link in the email message.

    • If you did not select the option notify by email, click the Training tab, navigate to the course, curriculum, or virtual classroom for which you want to approve learners, and click the course, curriculum, or virtual classroom.

  2. Click Manage Enrollees.
  3. In the Current Enrollees For list, select an individual with the status of Pending Approval.
  4. Click Permission and select Enrolled. (You can change a learner’s permissions to Denied or Pending Approval.)

  5. In the dialog box that appears, select Yes if you want to notify the learner that they are enrolled.

Conduct a virtual class

The virtual classroom layout is flexible and provides you with many ways to present information and interact with classroom attendees.

Note:

If an administrator has enabled a compliance Terms of Use notice, accept it before entering a virtual classroom. (For more information, see Working with compliance and control settings.)

  1. From the Training tab in Adobe Connect Central, navigate to the virtual classroom you want to enter.
  2. Click a virtual classroom name from the list below the navigation bar.

  3. Click Enter Virtual Classroom or click the classroom URL.
  4. Manage incoming attendees by approving and denying their requests to enter. For more information, see Invite attendees and grant or deny access.
  5. Share My Screen > Share Course > Select from Course Library. Select courses available in the Course Library. You can share Adobe Captivate courses in your virtual classrooms.
  6. Conduct training for attendees. Here are some ideas:
    • Switch between the Lobby, Classroom, and Analysis virtual classroom layouts. You may want to start with Lobby which contains a large Chat pod for attendees to introduce themselves to each other. Next, change to the Classroom layout when sharing courses. Finally, finish in the Analysis layout which offers a Poll pod you can use to ask attendees to rate their virtual classroom experience.

    • Launch courses in the Course Share Pod. Sync and unsync the course as required. For more information, see Invite attendees and grant or deny access.

    • Interact with attendees through the Attendees pod. Ask attendees questions they can respond to using emoticons and encourage them to ask questions by virtually raising their hand. For more information, see Participating in training sessions and meetings.

    • Use the Video pod to broadcast your, or an attendee’s, picture and voice. For more information, see Enable microphone for participants using computers.

    • Move attendees into different subrooms so they can collaborate in a smaller group setting. For more information, see Breakout rooms

    • Use the whiteboard to collaborate with attendees or allow them to collaborate with each other to answer a question or brainstorm ideas. For more information, see Share a whiteboard.

    • Use the Chat pod to communicate with attendees or answer questions. For more information, see Chat in meetings.

    • Take notes, such as questions to research, information to add to a course, or ideas for improving your virtual classroom in the Note pod. For more information, see Taking notes in a meeting.

  7. To close the virtual classroom session, select Meeting > End Meeting.
Note:

Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of virtual classrooms and what you can do in virtual classrooms. For more information, see Working with compliance and control settings.

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