What's New
Get Started
Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Overview
For the Acrobat Sign Solutions tiers of service, a new signing experience that better highlights the recipient fields and the signature process, improving the overall signer experience and completion rates, is available for both the desktop and mobile interfaces (both are enabled through the same admin control).
The Acrobat tiers of service will have the new experience enabled automatically for their account in the coming months.
This updated version of the e-signing experience supports the most common features that senders rely on. However, not all features are supported at this time. Updates delivered in future releases will support additional features.
The experience is being rolled out to all customers in the first few months of 2025.
The web experience will be enabled first, and the mobile web experience will be enabled roughly one month after that.
The Sandbox environment will provide access to the feature in the first week of December 2024.
Availability
This new experience will be enabled in stages through early 2025. As customers are included in the rollout:
- Acrobat Standard and Acrobat Pro customers will have the feature enabled automatically.
- There are no controls at these tiers of service to control the environment.
- This rollout will begin in September 2024.
- The desktop experience will roll out first, and the mobile experience shortly afterwards.
- Acrobat Sign Solutions tiers of service have controls exposed to allow admins to enable or disable the new experience.
- This rollout will be based on the buying program of the Acrobat Sign application.
- This rollout will begin in November 2024 and run through March 2025.
- Customers with a sandbox account will be able to access the experiences the first week of December 2024.
Configuration - Enterprise
The new e-signing experience can be enabled at the Account or Group level.
To review and edit the feature controls:
- Log in as an administrator and select the Account option in the top navigation bar (Group if you are a group-level admin)
- In the admin menu, select Global Settings > New Recipient Setting
The Acrobat Standard and Acrobat Pro e-signature subscription plans do not support the configuration of this feature.
It will be automatically enabled when the account is enabled through the rollout process.
The configurable options are:
Desktop web:
When the option is enabled, recipients signing through the desktop interface will use the new experience when signing their agreements.
Mobile web:
Users on mobile devices will also have an improved signing experience that provides larger, more conspicuous interactions to help advance the signature to completion. Updated interactions include: