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EU/UK Cross-border transactions and eIDAS

 

Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ

Administer

  1. Admin Console Overview
  2. User Management
    1. Adding users
      1. Add a User
      2. Add Users in Bulk
      3. Add Users from your Directory
      4. Add Users from MS Azure Active Directory
    2. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    3. Check for users with provisioning errors
    4. Change Name/Email Address
    5. Edit a user's group membership
    6. Edit a user's group membership through the group interface
    7. Promote a user to an admin role
    8. User Identity Types and SSO
    9. Switch User Identity
    10. Authenticate Users with MS Azure
    11. Authenticate Users with Google Federation
    12. Product Profiles
    13. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. New Recipient Experience
      3. Self Signing Workflows
      4. Send in Bulk
      5. Web Forms
      6. Custom Send Workflows
      7. Power Automate Workflows
      8. Library Documents
      9. Collect form data with agreements
      10. Limited Document Visibility
      11. Attach a PDF copy of the signed agreement 
      12. Include a link in the email
      13. Include an image in the email
      14. Files attached to email will be named as
      15. Attach audit reports to documents
      16. Merge multiple documents into one
      17. Download individual documents
      18. Upload a signed document
      19. Delegation for users in my account
      20. Allow external recipients to delegate
      21. Authority to sign
      22. Authority to send
      23. Power to add Electronic Seals
      24. Set a default time zone
      25. Set a default date format
      26. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      27. Group Administrator Permissions
      28. Replace recipient
      29. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      30. Transaction Footer
      31. In Product Messaging and Guidance
      32. Accessible PDFs
      33. New authoring experience
      34. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
      4. Post agreement URL redirect
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Restart agreement workflow
      8. Decline to sign
      9. Allow Stamps workflows
      10. Require signers to provide their Title or Company
      11. Allow signers to print and place a written signature
      12. Show messages when e-signing
      13. Require signers to use a mobile device to create their signature
      14. Request IP address from signers
      15. Exclude company name and title from participation stamps
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Allow e-Witnesses
      6. Recipient groups
      7. CCs
      8. Recipient Agreement Access
      9. Required fields
      10. Attaching documents
      11. Field flattening
      12. Modify Agreements
      13. Agreement name
      14. Languages
      15. Private messages
      16. Allowed signature types
      17. Reminders
      18. Signed document password protection
      19. Send Agreement Notification through
      20. Signer identification options
        1. Overview
        2. Signing password
        3. One-Time Password via Email
        4. Acrobat Sign authentication
        5. Phone authentication
        6. Cloud-based digital signature
        7. Knowledge-based authentication
        8. Government ID
        9. Signer Identity reports
      21. Content Protection
      22. Enable Notarize transactions
      23. Document Expiration
      24. Preview, position signatures, and add fields
      25. Signing order
      26. Liquid mode
      27. Custom workflow controls
      28. Upload options for the e-sign page
      29. Post-sign confirmation URL redirect
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Enable Linkless Notifications
      6. Customize email templates
    23. Migrating from echosign.com to adobesign.com
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. "Vaulting" agreements
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 
  7. Report Abuse links

Send, Sign, and Manage Agreements

  1. Recipient Options
    1. Cancel an email reminder
    2. Options on the e-signing page
      1. Overview of the e-sign page
      2. Open to read the agreement without fields
      3. Decline to sign an agreement
      4. Delegate signing authority
      5. Restart the agreement
      6. Download a PDF of the agreement
      7. View the agreement history
      8. View the agreement messages
      9. Convert from an electronic to a written signature
      10. Convert from a written to an electronic signature 
      11. Navigate the form fields
      12. Clear the data from the form fields
      13. E-sign page magnification and navigation
      14. Change the language used in the agreement tools and information
      15. Review the Legal Notices
      16. Adjust Acrobat Sign Cookie Preferences
  2. Send Agreements  
    1. Send page overview
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - Configure a parent template
      3. Send in Bulk - Configure the CSV file
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  3. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. In-line Images
        3. Stamp Images
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
    5. Authoring FAQ
  4. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  5. Manage Agreements
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. Access Power Automate flows
    10. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  6. Audit Report
  7. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Web form data export
      3. Edit a data export
      4. Refresh the data export content
      5. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. In-Context Actions on the Manage page
    4. Track Power Automate usage
    5. Create a new flow (Examples)
    6. Triggers used for flows
    7. Importing flows from outside Acrobat Sign
    8. Manage flows
    9. Edit flows
    10. Share flows
    11. Disable or Enable flows
    12. Delete flows
    13. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 

In this guide, a reference to eIDAS is to Regulation (EU) No. 910/2014 on electronic identification and trust services for electronic transactions in the internal market. eIDAS has established an EU-wide legal framework for electronic signatures and other “trust services”.

Following the UK’s withdrawal from the EU, eIDAS was incorporated (with minor modifications) into UK law by the European Union (Withdrawal) Act 2018 (UK eIDAS).

The starting point to help determine whether an electronic signature is valid and enforceable is the Adobe jurisdictional legality guide (Adobe Legality Guide) (https://www.adobe.com/trust/document-cloud-security/cloud-signatures-legality.html).

This guide is aimed at customers domiciled in the UK and EU who are using Adobe Acrobat Sign to execute transactions with overseas entities or contract under the laws of an overseas jurisdiction (cross-border transactions). In cross-border transactions, it is vital that documents are executed in a manner that ensures their recognition, registration and potential enforcement in every relevant jurisdiction. A relevant jurisdiction is a territory within which the judgments or orders of a court may be enforced or executed.

In a perfect world, where a transaction involves (a) an overseas entity and/or (b) transaction documents subject to overseas governing law(s), a customer will obtain a foreign legal opinion from lawyers in each of the relevant jurisdictions confirming that:

  • an electronic signature is a valid method of execution for the specific use case.
  • the overseas entity has the corporate capacity and authority to enter into, and execute, the documents.
  • the authorised signatories have the authority to execute the documents.
  • the documents create valid, binding and enforceable obligations.

However, in the real world, it is often not feasible to obtain a foreign legal opinion for every transaction.

Here is a short guide to the electronic execution of cross-border transactions under UK and EU laws.

1. Does the governing law of the document permit electronic execution?

The Adobe Legality Guide will provide guidance on whether it is possible to execute the document electronically using Acrobat Sign. The governing law of the document may also prescribe the type of electronic signature, such as an advanced electronic signature (AdES) or a qualified electronic signature (QES) in certain use cases. For more information about the characteristics of AdES and QES, please see https://helpx.adobe.com/sign/using/legality-european-union.html.

2. Does thE jurisdiction Where the parties are incorporated permit electronic execution?

Once you have established that the governing law permits electronic execution of the relevant document, you should check that the jurisdiction in which the overseas entity is incorporated also recognises electronic signatures as a valid method of execution. Again, we recommend you consult the relevant Adobe Legality Guide.

National law seldom precludes electronic execution altogether. If an overseas entity is incorporated in a jurisdiction that does not permit electronic signatures in general or for the specific use case, you should not execute the document electronically.

For illustrative purposes, let us consider a cross-border transaction in which an overseas entity from an EU member state is executing a document governed by English law.

Section 44(1) of the Companies Act 2006, as modified by the Overseas Companies (Execution of Documents and Registration of Charges) Regulations 2009 (Overseas Companies Regulations 2009), provides that, as a matter of English law, a document (including a deed) can be validly executed by an overseas company if it is executed in any manner permitted by the laws of the territory in which the company is incorporated for the execution of documents by such a company.

Section 44(2) of the Companies Act, as modified by the Overseas Companies Regulations 2009 is also helpful. It provides that where a document which (a) is signed by a person who, in accordance with the laws of the territory in which an overseas company is incorporated, is acting under the authority (express or implied) of that company, and (b) is expressed (in whatever form of words) to be executed by the company, has the same effect as if it were executed under seal.

3. Are there any restrictions on electronic execution in the constitutional documents OF THE OVERSEAS ENTITY?

Where possible, the constitutional documents of the overseas entity should be checked for applicable signature requirements. This includes reviewing any restriction on the use of electronic signatures or an express requirement for an AdES or QES.

It is also prudent to verify that the signatories are authorised to execute the documents. For example, you may request to see the board minutes authorising the signatories to sign on behalf of the overseas entity.

The identity of the directors may be confirmed by undertaking a search of the local companies registry (e.g. Companies House in the UK).

But customers will frequently not have the time or resources to investigate the constitutional documents of the overseas entity and the authority of the signatories to bind the overseas entity. In some jurisdictions, there are statutory protections for customers contracting with companies – overseas or otherwise. Section 40(1) of the Companies Act is one example in English law. It provides that, “In favour of a person dealing with a company in good faith, the power of the directors to bind the company, or authorise others to do so, is deemed to be free of any limitation under the company's constitution.”

4. Where is the document likely to be enforced in the event of a legal dispute?

The law of the jurisdiction where a document is relied on or enforced, and the rules of admission in evidence, may also be relevant.

Article 25(1) of eIDAS (and UK eIDAS) provides that an electronic signature shall not be denied admissibility in evidence solely on the grounds it is in electronic form. Thus, in a cross-border transaction, any document bearing an electronic signature will be admissible in legal proceedings before a UK or EU court to determine the authenticity or integrity of that document. But it is for the court to decide what evidential weight should be given to the signature. A QES will carry more evidential weight than other types of electronic signature.

Whether that document has been validly executed will, however, depend on the governing law. Article 2(3) of eIDAS (and UK eIDAS) allows EU member states and the UK to lay down any formalities for transaction documents they see fit. This means national law may stipulate that a particular type of signature such as an AdES, QES or handwritten signature must be used for a given document.

5. Is there a requirement to notarise the document?

Certain documents – particularly in civil law jurisdictions – may require notarisation. A notary’s chief function is to authenticate the execution of a document or to verify some fact or thing done.

Some notaries now offer electronic notarisation. In the UK and EU, this still requires the physical presence of the notary and the original signatory. This is not to be confused with “e-Notarisation” services available in the US where notarisation can occur remotely over a video link. Moreover, for overseas usage, many notarial documents must also be legalised with an apostille which is added to the notarial certificate to certify the authenticity of the notary’s signature and seal. In the UK, the apostille is issued by the Foreign and Commonwealth Office (FCO). The FCO is currently only able to issue an apostille in paper format which is affixed to a physical document. Until such time as the FCO can attach electronic apostilles to electronically signed and notarised documents, it will not be practicable for notarial documents emanating from the UK for use in the EU to be issued electronically.

6. Does the document have to be filed in a public registry?

You should consider whether any documents - such as land or security documents – are to be filed in a public registry.

In response to the COVID-19 pandemic, many public registries in the UK and EU have temporarily relaxed their requirements for handwritten signatures and will accept electronic signatures for registration purposes. See for example Adobe’s guidance on submitting deeds signed electronically to HM Land Registry (https://helpx.adobe.com/sign/using/adobesign-hmlr-requirements.html).

If a registry only accepts handwritten signatures, you will not be able to execute documents electronically, regardless of the legal position.

7. How does a QES facilitate cross-border transactions?

As the above guide shows, cross-border transactions pose additional challenges compared to purely domestic transactions.

A QES possesses legal advantages over electronic signatures that can help resolve the conflict of laws regarding the validity and recognition of electronic contracts. Article 25 of eIDAS (and UK eIDAS) provides that a QES has the highest level of admissibility in court and has the equivalent legal standing of a handwritten signature. Moreover, a QES based on a qualified certificate issued in one EU member state benefits from mutual recognition across the whole of the EU and in the UK.

If there is no legal requirement to notarise the document or sign with a handwritten signature for registration purposes, you should consider using a QES in cross-border transactions involving UK and EU entities. This is increasingly common in more regulated industry sectors such as financial services and healthcare, and in high value deals.

A QES also offers a higher level of assurance as to the identity of the signatory and the integrity of the document. This is because the signatory’s identity is verified by a “qualified trust service provider” (QTSP) whose activities are stringently regulated under eIDAS (and UK eIDAS). The QTSP issues a qualified certificate to authenticate that the signatory is who they claim to be, and which links the signatory to a key pair of public and private cryptographic keys.

The integrity of every document signed electronically using Acrobat Sign can be certified by a tamper-evident seal. But a QES provides even greater integrity because cryptographic signatures – generated and validated by the key pair - protect the integrity directly. The public cryptographic key cannot validate the QES if anyone has attempted to tamper with or modify the document.

In conclusion, the elevated legal standing of a QES makes it more probable that cross-border transaction documents will be valid and enforceable in relevant jurisdictions.

Note:

Disclaimer: Information on this page is intended to help businesses understand the legal framework of electronic signatures. However, Adobe cannot provide legal advice. You should consult an attorney regarding your specific legal questions. Laws and regulations change frequently, and this information may not be current or accurate. To the maximum extent permitted by law, Adobe provides this material on an "as-is" basis. Adobe disclaims and makes no representation or warranty of any kind with respect to this material, express, implied or statutory, including representations, guarantees or warranties of merchantability, fitness for a particular purpose, or accuracy.

 Adobe

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