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Overview and entitlements included with the Microsoft Power Automate integration

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Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ

Administer

  1. Admin Console Overview
  2. User Management
    1. Adding users
      1. Add a User
      2. Add Users in Bulk
      3. Add Users from your Directory
      4. Add Users from MS Azure Active Directory
    2. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    3. Check for users with provisioning errors
    4. Change Name/Email Address
    5. Edit a user's group membership
    6. Edit a user's group membership through the group interface
    7. Promote a user to an admin role
    8. User Identity Types and SSO
    9. Switch User Identity
    10. Authenticate Users with MS Azure
    11. Authenticate Users with Google Federation
    12. Product Profiles
    13. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. New Recipient Experience
      3. Self Signing Workflows
      4. Send in Bulk
      5. Web Forms
      6. Custom Send Workflows
      7. Power Automate Workflows
      8. Library Documents
      9. Collect form data with agreements
      10. Limited Document Visibility
      11. Attach a PDF copy of the signed agreement 
      12. Include a link in the email
      13. Include an image in the email
      14. Files attached to email will be named as
      15. Attach audit reports to documents
      16. Merge multiple documents into one
      17. Download individual documents
      18. Upload a signed document
      19. Delegation for users in my account
      20. Allow external recipients to delegate
      21. Authority to sign
      22. Authority to send
      23. Power to add Electronic Seals
      24. Set a default time zone
      25. Set a default date format
      26. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      27. Group Administrator Permissions
      28. Replace recipient
      29. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      30. Transaction Footer
      31. In Product Messaging and Guidance
      32. Accessible PDFs
      33. New authoring experience
      34. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
      4. Post agreement URL redirect
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Restart agreement workflow
      8. Decline to sign
      9. Allow Stamps workflows
      10. Require signers to provide their Title or Company
      11. Allow signers to print and place a written signature
      12. Show messages when e-signing
      13. Require signers to use a mobile device to create their signature
      14. Request IP address from signers
      15. Exclude company name and title from participation stamps
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Allow e-Witnesses
      6. Recipient groups
      7. CCs
      8. Recipient Agreement Access
      9. Required fields
      10. Attaching documents
      11. Field flattening
      12. Modify Agreements
      13. Agreement name
      14. Languages
      15. Private messages
      16. Allowed signature types
      17. Reminders
      18. Signed document password protection
      19. Send Agreement Notification through
      20. Signer identification options
        1. Overview
        2. Signing password
        3. One-Time Password via Email
        4. Acrobat Sign authentication
        5. Phone authentication
        6. Cloud-based digital signature
        7. Knowledge-based authentication
        8. Government ID
        9. Signer Identity reports
      21. Content Protection
      22. Enable Notarize transactions
      23. Document Expiration
      24. Preview, position signatures, and add fields
      25. Signing order
      26. Liquid mode
      27. Custom workflow controls
      28. Upload options for the e-sign page
      29. Post-sign confirmation URL redirect
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Enable Linkless Notifications
      6. Customize email templates
    23. Migrating from echosign.com to adobesign.com
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. "Vaulting" agreements
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 
  7. Report Abuse links

Send, Sign, and Manage Agreements

  1. Recipient Options
    1. Cancel an email reminder
    2. Options on the e-signing page
      1. Overview of the e-sign page
      2. Open to read the agreement without fields
      3. Decline to sign an agreement
      4. Delegate signing authority
      5. Restart the agreement
      6. Download a PDF of the agreement
      7. View the agreement history
      8. View the agreement messages
      9. Convert from an electronic to a written signature
      10. Convert from a written to an electronic signature 
      11. Navigate the form fields
      12. Clear the data from the form fields
      13. E-sign page magnification and navigation
      14. Change the language used in the agreement tools and information
      15. Review the Legal Notices
      16. Adjust Acrobat Sign Cookie Preferences
  2. Send Agreements  
    1. Send page overview
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - Configure a parent template
      3. Send in Bulk - Configure the CSV file
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  3. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. In-line Images
        3. Stamp Images
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
    5. Authoring FAQ
  4. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  5. Manage Agreements
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. Access Power Automate flows
    10. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  6. Audit Report
  7. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Web form data export
      3. Edit a data export
      4. Refresh the data export content
      5. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. In-Context Actions on the Manage page
    4. Track Power Automate usage
    5. Create a new flow (Examples)
    6. Triggers used for flows
    7. Importing flows from outside Acrobat Sign
    8. Manage flows
    9. Edit flows
    10. Share flows
    11. Disable or Enable flows
    12. Delete flows
    13. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 

Overview

What is Microsoft Power Automate?
Microsoft Power Automate is a cloud-based workflow engine allowing users to easily automate processes with over 500 applications and services, including standard connectors like MS Dynamics, MS Planner, OneDrive for Business, Box, and Dropbox. For example, a Power Automate flow can trigger when an Acrobat Sign agreement completes successfully and then automatically store that signed agreement in a SharePoint directory.

What is Adobe Acrobat Sign Workflow Automation integrated with Microsoft Power Automate?
Adobe has enabled seamless access to Power Automate workflows right within the Acrobat Sign web interface. With this integration, Power Automate workflow creation, management, and execution capabilities are available right within Acrobat Sign. This creates a seamless, integrated experience for users to create and manage advanced workflows to automate their pre- and post-signing tasks regardless of whether they have existing Power Automate entitlements.

How is this feature different from using Acrobat Sign and Power Automate separately?
While Power Automate is usually an external web-based application that requires a separate entitlement from Microsoft, Acrobat Sign comes seeded with Power Automate entitlements and is activated upon feature enablement, eliminating Power Automate procurement complexities. In other words, with this feature, Acrobat Sign enterprise license holders get access to both standard and premium connectors of Power Automate to develop e-signature workflows.

What are some use cases that can be supported with this feature?
Examples of signature related automation workflows that can be supported include: 

  • Automating contract creation
  • Downloading and saving signed PDFs to cloud storage such as OneDrive, SharePoint, Box, and Google Drive
  • Automating conditional approver routing or template selections
  • Extracting data and pushing it to downstream systems to trigger downstream processing
  • Sending reminders and notifications via different channels such as Microsoft Teams or Slack.   

Prerequisites

  • An Adobe Acrobat Sign enterprise or business license is required to access the integration.
  • A Microsoft Work or School account with an Azure Active Directory is required to enable Microsoft Power Automate.
    • Instructions are provided on the enablement page if you don't have such an account.
  • Third-party cookies must be enabled in the user's browser settings to access the embedded Power Automate widgets.
  • Customers need to have the following allow-list settings in place if they have firewall restrictions: https://docs.microsoft.com/en-us/power-automate/ip-address-configuration

Customers familiar with Power Automate will notice that the process builder and functionality are similar to the Microsoft Power Automate stand-alone experience.

Customers that are not familiar with Power Automate should refer to the official Microsoft documentation for full details:

Beginner level:

Intermediate level:

Advanced level:

The full list of learning modules can be found here: 

Microsoft Power Automate entitlements that are included with the Adobe Acrobat Sign enterprise license

The Power Automate entitlements in the Acrobat Sign integration provide full use of a library of connectors, such as Premium connectors and Microsoft Dataverse, included as part of your Acrobat Sign enterprise license (limits on excessive use apply).

The Power Automate entitlements (referred to here as Included Entitlement) are activated for your organization by activating the Acrobat Sign Workflow Automation feature. The Included Entitlement is capped at usage limits outlined below and governed by Terms of Included Entitlement. Additional Power Automate entitlements can be procured directly from Microsoft for customers with a higher volume of transactions than the capacity below allows. Existing Power Automate customers can also apply their existing entitlements to automated workflows designed or run from within Acrobat Sign.

Terms of Included Entitlement

  • Flow created under the Included Entitlement must have at least one Acrobat Sign connector.
  • Adobe may discontinue this feature at any time upon notice to you, in which case you'll have the option of directly procuring entitlements from Microsoft to continue using the Power Automate workflows you have developed using this Included Entitlement.
  • Upon renewal of your sales order, Adobe may charge a fee for this feature.

Limits on use capacity

Power Automate flows, Dataverse storage, and API calls per month are subject to the following usage caps. Usage caps are calculated against the Microsoft tenant linked to your Acrobat Sign account. You can procure additional capacity at any time directly from Microsoft.

Usage caps    

Limit

Number of Flow runs per month

1,000

Number of Flows

50

API calls per month

10,000

Dataverse Storage

1.5 GB

Known Issues

  • Third-party cookies must be enabled in the user's browser settings.
  • Power Automate functionality isn't available through account sharing.
  • Flows created in the embedded experience will appear under the Solutions section rather than the My flows section in the Power Automate portal.
  • Flows created directly in Power Automate under My Flows section don't appear in the Acrobat Sign integration.

Troubleshooting page load issues:

The problem that triggers this error: There are two common issues to be aware of: 

  • The user has disabled third-party cookies in their browser configuration.
  • The user has pop-ups disabled, blocking the Microsoft login pop-up.

How to fix the problem:

  • Allow third-party cookies in the browser configuration.
  • Allow pop-up the first time the user attempts to load the feature to ensure that the Microsoft login pop-up is available (and completed).
    • Authenticating to Microsoft is a one time operation, and users may disable pop-up activity after they have authenticated the first time.   

Problem that triggers this error: The flow has been created without an Acrobat Sign connector.

How to fix the problem: All flows must have an Acrobat Sign connector before being saved.

Troubleshooting enablement errors:

The problem that triggers this error: The user does not have Azure Active Directory (AAD) account.

How to fix the problem: Setup an AAD account using the instructions in Get Started link.

Active Directory error

The problem that triggers this error: A transient system error occurred while activating the integration.

How to fix the problem: Try again.

Processing error

The problem that triggers this error: The tenant corresponding to the Microsoft user account entered is already activated for use with another Acrobat Sign account. A single tenant cannot be mapped to more than one Acrobat Sign account.  

How to fix the problem: Work with your Microsoft tenant administrator to identify the Acrobat Sign account mapped to the tenant.  

User conflict error

The problem that triggers this error: The user attempting to enable the service is not part of the Microsoft tenant that the Admin has enabled the feature for.

How to fix the problem: Logout from all Microsoft sessions and try again with another Microsoft tenant/user.

The problem that triggers this error: The user is attempting to enable OAuth with a different username thazn was used previously.

How to fix the problem: Logout from all Microsoft sessions and try again with the Microsoft tenant/user that initially configured the service.

The problem that triggers this error: The tenant that the administrator is linking to (via OAuth) is not a School or Work account.

How to fix the problem: Determine if you have a Work or School account with Microsoft, and ensure you are authenticating to that tenant.

The problem that triggers this error: A pop-up blocker in you browser is denying the pop-up inputs form Microsoft.

How to fix the problem: Turn off pop-up blockers for the site in your browser.

 

The problem that triggers this error: A refresh token for the integration is either expired or has been revoked by the administartor.

How to fix the problem: Refresh the OAuth connection (automatically triggered).

The problem that triggers this error: This is a generic OAuth error triggered outside of the Acrobat Sign environment.

How to fix the problem: Retry the action.

The problem that triggers this error: This is a generic error triggered by the provisioning organization outside of the Acrobat Sign environment.

How to fix the problem: Retry the action.

The problem that triggers this error: This is a generic error message triggered when granting a license to the user flow outside of the Acrobat Sign environment.

How to fix the problem: Retry the action.

The problem that triggers this error: The user has not accepted the Microsoft Terms and Conditions.

How to fix the problem: Accept the Terms and Conditions. (The page to accept the terms and conditions will appear automatically.)

The problem that triggers this error: This is a generic error message triggered when nythinga fails with a miscellaneous error outside of the Acrobat Sign environment.

How to fix the problem: Retry the action.

The problem that triggers this error: Generic error when deprovisioning the integration fails.

How to fix the problem: Retry the action.

The problem that triggers this error: The administrator has not consented to the Microsoft Terms and Conditions and is attempting to connect via OAuth.

How to fix the problem: Accept the Terms and Conditions. (The page to accept the terms and conditions will appear automatically.)

Frequently Asked Questions

Support

Beginner level: 

Intermediate level:

Advanced level:

https://learn.microsoft.com/en-us/training/modules/power-automate-architecture/

Troubleshooting:

https://learn.microsoft.com/en-us/power-automate/triggers-troubleshoot?tabs=classic-designer

User can go to https://make.powerautomate.com/support and raise a ticket.

Detailed execution data of each flow is available when you select the flow details from the Acrobat Sign workflows page. Alternatively, you can find the same by navigating to http://powerautomate.com as well. Users will get periodic email notifications if their flows have run errors.

As a best practice, it's recommended to add a co-owner to the flow. This ensures that after the primary user leaves the company, there will be someone to ensure the flow can be managed. You can find more details about flow sharing here: https://learn.microsoft.com/en-us/power-automate/create-team-flows

For team-level flows, you can share the flow with your team using a service account.

Alternatively, if you are a Power Platform administrator, there are several tools to manage scenarios when a flow owner leaves the company. You can find it here: https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-automate/manage-orphan-flow-when-owner-leaves-org.

Power Automate supports a variety of automation scenarios across functions and industries. The best way to leverage Power Automate to enhance productivity within your organization is by catering to your specific needs and business objectives. You can find a variety of best practices for using Power Automate via the following links:

https://learn.microsoft.com/en-us/power-automate/guidance/automation-coe/overview

https://powerautomate.microsoft.com/en-us/blog/our-best-practices-and-step-by-step-guide-for-creating-an-enterprise-scale-automated-invoicing-process-with-power-automate/

Also, you can find documentation on several popular scenarios here: (use the left nav)

https://learn.microsoft.com/en-us/power-automate/use-chatgpt-plugin

Maintenance

Usage data is available for consumption for Acrobat Sign Account Administrator using the “View Usage” option under the Acrobat Sign Account Menu-> Workflow Integration tab. Usage data is refreshed monthly, and the hover on “View Usage” displays last month’s usage info. An account administrator is able to view up to 12 months’ usage by downloading the CSV file using the Download option. 

This usage information is provided by MSFT based on the usage against the MSFT tenant that the account is linked to. Please visit the Power Platform Admin Center or make.powerautomate.com to get details on your automations. 

If you have further questions about usage data, you can reach out to Microsoft support using this process.

Usage information is only reported against the AAD tenant that the account is linked to. If you have multiple Acrobat Sign accounts linked against the same AAD tenant, you'll see this report of consolidated usage across all those accounts. Admins can go to the Power Platform admin portal or Power Automate portal to view which flows are causing high usage. For granular reporting on usage at a user level against your Adobe included entitlements, you can contact your Power Platform Admin or open a support ticket with Microsoft.

Adobe does not resell Power Automate entitlements. If you have a high usage scenario exceeding the fair use limits, you can purchase Power Automate standard licenses for such users or flows, depending on your needs.

 (More information on Power Automate per-user or per-flow plans.)

Admins can go to the Power Platform admin portal or Power Automate portal to view which flows are causing high usage.

Future development is planned for Acrobat Sign to generate email alerts when your account is nearing capacity.

Security

Adobe Acrobat Sign is a multi-tenant application that embeds Power Automate workflows within its service. As an embedded solution, all security and governance constructs for Power Platform are applied to this solution:

No data is automatically exchanged between Adobe and Microsoft as part of enabling this integration. This integration is just a seamless way for Adobe users to build workflows without needing to context switch from their Acrobat Sign application. Users are assigned an internal license to enable them to create workflows using premium connectors in the context of Acrobat Sign.

At the end of the month, Microsoft sends consolidated usage data (number of active flows, flow runs etc. at the tenant level) consumed by this integration to Adobe. No personal data or end user identifiable data is exchanged between Adobe and Microsoft as part of this integration. If the Adobe integration is used (within Acrobat Sign or within Power Automate) and the created flow transfers a document from Acrobat Sign to SharePoint or vice-versa, for example, that's a customer-initiated action done via the connector.

As users build workflows from Adobe Acrobat Sign, Acrobat Sign is the "intermediary" app between the user and the Power Platform environment. Hence, the Acrobat Sign app has permission to read and write data on behalf of the user (when it's either user-initiated or user set up). No data is exchanged implicitly, and neither does the Acrobat Sign application have any permissions to read or write artifacts from the Power Platform environment without the user credentials.

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