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Elevating users to administrator status

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  1. Welcome to Adobe Acrobat Sign for Government
    1. First steps for new accounts
    2. Claiming an email domains
    3. Connecting Okta to a federated identity solution
    4. Manually create/edit users in Okta
      1. Creating individual users manually
      2. Creating multiple users via CSV import
      3. Add or Remove a group from a user profile
      4. Elevating a user to Account/Privacy administrator status
      5. Changing your Okta password
  2. Configure Acrobat Sign
    1. Configuration Overview
    2. System requirements
    3. Branding
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    4. User access to features
    5. User experience within the application
      1. Allowed Signature types
      2. Signature order options
      3. Self Signing workflows
    6. Recipient experience when interacting with agreements
    7. Transaction security
    8. Compliance information
      1. GDPR
      2. HIPAA
      3. eVaulting Chattle paper
      4. IVES
  3. Administrator processes
    1. Admin guide overview
    2. Users
      1. Manage users in the Gov CloudCreating users
      2. Add users to a group
      3. Remove a user from group membership
      4. Update users in bulk
      5. Users in Multiple Groups (UMG)
        1. Overview
        2. Differences in UMG enabled accounts
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      3. Modify a group name
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    5. Custom workflow designer
      1. Create a custom workflow
    6. GDPR deletion processes
      1. Delete a user
      2. Delete agreements
    7. Sandbox
  4. User environment and processes
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    2. Transaction limits
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    4. Configure your profile
      1. "My Profile" overview
      2. Change your email address
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      6. Define your personal email footer
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      8. Configure auto delegation
    5. Send agreements
      1. Compose an agreement to send for signature
      2. Recipient signing order
        1. Sequential or parallel signing
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        3. Recipient groups
      3. Written signatures
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      5. Send in Bulk
      6. Sending from a template on the Manage page
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      8. Fill and Sign a document
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      11. Sign a document from the Manage page
    6. Custom workflow designer
      1. Overview
      2. Create a new sending workflow
      3. Edit a sending workflow
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      5. Send agreements using a workflow
    7. Manage agreements
      1. Search for agreements
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      3. Activity history and Audit Report
      4. Add a note to an agreement
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      14. Download the individual files of an agreement
      15. Download the audit report
      16. Download the signer identity report
      17. Download the field data from an agreement
      18. Cancel an agreement
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    8. Reporting
      1. Create a report with classic reporting
      2. Report charts and data exports
        1. Overview
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      3. Data Exports
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        4. Download the CSV from a data export
      4. Report Charts
        1. Create a report chart
        2. Open and edit a report chart
        3. Rename a data export/report chart
        4. Duplicate a data export/report chart
        5. Delete a data export/report chart
    9. API
      1. API Swagger documentation
      2. Webhooks

Elevating a user to Account/Privacy administrator status

In the Adobe Acrobat Sign for Government environment, account-level and privacy administrators can only be defined in the user's profile on the Okta admin console.

  • Group-level administrators can only be defined within the Acrobat Sign environment.

The below process describes how a user profile can be updated when the user is not covered by a federated system.

Federated users must be updated in the federated system, which will update the Okta user profile accordingly.

  1. In the Okta admin console, navigate to Directory > People.

  2. Click Person & username link of the user to be elevated.

    Select the persona

  3. Select the Profile tab

  4. Click the Edit link in the upper-right corner of the profile.

    If there is no edit link, then the user is under the control of a federated system.

    Edit the profile

  5. Scroll to the bottom of the profile and check the box(es) for the appropriate user admin level.

    Click Save when done.

    Save the profile

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