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Adobe Acrobat Sign Release Notes

 

Adobe Acrobat Sign Guide

What's New

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Administer

Send, Sign, and Manage Agreements

Advanced Agreement Capabilities and Workflows

Integrate with other products

Acrobat Sign Developer

Support and Troubleshooting

Note:

This document highlights the new features,  experience changes, and resolved issues in the customer-facing application for the most recent release.

Developer-centric updates to the API and Webhooks are documented in the Acrobat Sign developer guide.

Not all features/changes are guaranteed to be enabled on the date of the release.

Production deployment: March 18, 2025

GovCloud deployment: March 20, 2025

Resolved Issues

Issue Description
4501733 Summary: Setting a custom email display value for a group does not apply to reminder and cancelation emails.
Fix: Reminder and Cancellation email templates updated to properly reflect the Display Email value.
4502251 Summary: Acrobat Sign authentication fails when the sending account is HIPAA enabled, and the sender and recipient have userIDs on different Acrobat Sign shards resulting in an Invalid access token error.
Fix: The Acrobat Sign authentication method has been improved to properly manage recipients with userIDs on different shards.
4504338 Summary: An unprocessed error is triggered when the first person signs an agreement, but the second recipient is delegated twice.
Fix: The delegation code has been rebuilt to ensure proper authority to the agreement is passed when chain delegating.
4504648 Summary: Checkboxes added through the API and that are enabled by default may retain their "checked" status on the final agreement even if unchecked during the signature process.
Fix: The inheritance of the checkbox value has been updated to ensure that the new values after a recipient is done are properly stored and reflected in the resulting PDF.
4506085 Summary: Error when copying large templates from sandbox to Production. Template created without fields due to timeouts in the process.
Fix: The time threshold has been extended for synching actions.
4507500 Summary: Acrobat (DC Web) users cannot upload attachments when applying a signature due to a missing path in the upload function.
Fix: The path to allow Acrobat users access to the upload functionality has been included.
4508102 Summary: The process of deleting pages from a combined agreement document can fail because an internal service can throw an exception when deleting page related objects such as bookmarks, structure, destinations which causes the entire operation of deleting a page from a PDF to fail.
Fix: The internal service has been improved to better manage bookmarks, and the like to  properly format the PDF to the Acrobat Sign expected standard.
4508673 Summary: When a signing reason is required, and a signature field is assigned to a non-signer role (e.g., Approver), if modern eSign is enabled, the user is redirected to the modern eSign page and is not given the option to enter the signing reason.
Fix: A check has been added for a requirement for signing reasons, and if present, the recipient defaults to the classic esign page.
4508674 Summary: Signed agreements with badly formatted destinations cannot be downloaded.
Fix: The internal library has been patched to better manage poorly formatted bookmarks and destinations.
4508934 Summary: In the Salesforce integration, the File Name is trimmed after "." in the Signed Pdf Email Notification
Fix: The string trimming function has been improved to identify strings after a period that are not extensions.
4509274 Summary: In the MS Teams environment, if the sender is the first (or only) signer, the agreement is not opened in a new tab after sending due to an empty value being passed in API redirection.
Fix: Improved the APi redirection by passing the correct values when triggering the signature process, and opening the new tab.
4509485 Summary: Deleting pages from a combined agreement document can fail because an internal service can throw an exception when deleting page-related objects such as bookmarks, structure, and destinations, causing the entire operation to fail. Users can be unable to download their agreement PDF with an error message: "The document is not yet available or will have no pages to view."
Fix: The internal service has been updated to wrap the deleting process in testing to better manage malformed PDFs.
4509562 Summary: Large agreements could present an issue where only the first several pages of the agreement would print to the PDF when opening the agreement on the Manage page due to an older sdk bundle.
Fix: The sdk bundle has been updated, resolving the issue.
4509684 Summary:  When calling GET /agreements/{agreementId}/documents/{documentId}) from the REST API, an error is triggered: "The server cannot send the response in a format requested in the Accept header" due to an incorrect content-type.
Fix: The content-type value has been corrected.
4509712 Summary: Only 100 groups are shown when trying to share templates with multiple groups.
Fix: The number of groups fetched from the API has been increased to 1000
4509989 Summary: If we have a Name field beside the Signature field on the Web form eSign page, after applying the signature, the Name field does not have the signer's name and it's not visible. 
Fix: An additional function was added to check the name value in the Name field and compare it to the existing value. If it has changed the field is populated with the new value.
4510498 Summary: Suppressing email notifications to recipients fails for Written signature agreements due to a lack of configurable settings to control it.
Fix: A new setting has bene added to explicitly manage this type of email distribution.
4511386 Summary: When a signer with a digital signature selects the option to download and sign, the participation counter increments before the signature is applied.
Fix: The logic that updates the system has been improved to better reflect the current status of the agreement.
4511390 Summary:  Group administrators don't have the authority to fully establish a share with their group users.
Fix: The sharing function for group admins has been updated to correct the issue.
4511902 Summary: The custom date tag is not working with the New experience when the display format includes quote marks (due to encoding).
Fix: Acrobat now decodes the value before saving it.
4517094 Summary: The link to the Terms of Use is failing due to the page being moved to a new source URL.
Fix: Updated the code to properly fetch the current URL.

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