Issue ID
Adobe Sign Release Notes: 2019
Immutable Audit Reports
With this release, the new immutable audit report has been deployed to all tiers of service.
Included in this change, the time stamp for all events are set to to a YYYY-MM-DD format with a GMT time zone.
Resolved Issues
Issue ID |
Description |
---|---|
4036211 | Improved filter functionality when searching on the Manage page |
4193226 | Fixed a problem where text tags in a Mega Sign transaction would error by not identifying Signer2 fields during send time |
4194228 | Fixed a problem where help requests for some shards were redirecting to the Login page |
4212732 | Corrected an issue where older events were returned when "onlyShowLatestEvent": true |
4215910 | Fixed an issue where replaced recipients with phone authentication were generating errors after delegation. |
4227813 | Improved the signature block to accommodate long email values |
4231847 | Fixed a conflict between users with Display Email configured, and digital signature fields |
4232304 | Corrected an issue where read only fields were not being included in the form data when field data was exported |
4233232 | Corrected a field conflict when the library I-9 and W-9 were sent in one transaction |
4235332 | Improved the mobile app to better manage headers and scroll bars |
4235631 | Corrected a problem that blocked SAML authentication when using Google G-Suite as the IdP |
4235739 | Corrected an issue where navigation options were being exposed when noChrome = true |
4237020 | Fixed an error that was prompted when a sharee in advanced sharing attempted to edit an expiration date |
4237283 | Improved the text content on the Manage page for the Dutch language |
4238201 | Corrected a problem where prefill field data was being exported incorrectly on reports |
4238612 | Fixed a problem where the redirect URL was not being honored when the Oauth dialogue page expires |
4238667 | Fixed an error that would prompt when a recipient was delegated three times |
4239560 | Corrected an error in workflow designer that would error if a recipient had an apostrophe in the email value |
4239632 | Corrected an issue where an error could prompt when reviewing an agreement history on the manage page |
4239674 | Fixed a problem that could cause Widget details to not be viewable on the manage page |
4239678 | Improved Phone authorization customization |
4239823 | Enhanced GDPR tools to better retrieve older agreements |
4239868 | Improved system latency when attaching documents during prefill in advanced account sharing |
4239872 | Improved error handling when signing widgets |
4240303 | Improved responsiveness in the mobile signing experience |
Resolved Issues
Issue ID |
Description |
---|---|
4207768 |
Corrected UI for PIN and OTP screen not showing properly on mobile. |
4223649 |
Improved the description for the Cancel and Delete Agreement help icons |
4236140 |
Corrected a date format for field validation |
4236147 |
Fixed the File section to show properly in the New Custom Workflow UI. |
4238650 |
Corrected a problem in some accounts where the Allowed Recipient Roles feature was not being displayed |
4238855 |
Corrected a problem where adding form fields with API v6 to an agreement with 2 parallel approvers and 1 signer added a signature block for the signer |
4239831 |
Fixed a problem where a message sent using the Korean language could not be signed using the Mobile option. |
4240827 |
Corrected an issue where documents under the Cancelled/Declined queue were getting an error "The details for this agreement cannot be displayed at this time." |
4240995 |
Fixed a problem where the recipient was not receiving the SMS for using the mobile option for the signature. |
4241012 |
Fixed a problem where calling PUT /agreements/{agreementId}/formFields with null values prompted a Generic error (server 500 error) |
4241062 |
Fixed a problem where making the PUT /agreements/{agreementId}/state API endpoint intermittently generated a "MISC_SERVER_ERROR" |
4241374 |
Corrected an error where the width and height of the fields in a template were not getting saved |
4241381 |
Fixed a problem where some incorrect "Widget verification email" were sent to the Widget signers. |
4241723 |
Fixed a problem using phone authentication from the embedded Send page in the Ariba integration |
4242529 |
Fixed a problem where BAD_REQUEST errors were triggered while making POST/Widgets and POST/Agreements call through REST Swagger application |
4243026 |
Fixed a situation that would allow the Agreement name field to auto fill with sender's email address while using a Chrome Browser |
4243046 |
Corrected an error that prompts when clicking a multi-file DigSig Agreement signed with multi-file download enabled |
4243067 |
Fixed a problem with postSign redirectUrl not working in POST /megaSigns |
4243073 |
Corrected a timeout issue when calling GET agreements/agreementId/documents API |
4243184 |
Corrected an issue where the "Last Login" in "User Settings" shows the login time of the admin instead of the user. |
4243252 |
Corrected an issue where KBA/ PhoneAuth consumption was not updated in SOUP. |
4243285 |
Fixed a problem when the sender occupies multiple recipient slots in one transaction |
4243366 |
Fixed an issue where Widgets without a shard prefix were not rendering properly in the browser |
4243589 |
Fixed a problem where agreements generated through Live Sign show a lag on the Accept button when accessed via mobile device |
4244192 |
Changed the Czech localization for Smluvu to Souhlas in Czech emails |
4245162 |
Fixed an intermittent Acrobat "hang" errors when access to a timestamp service is not available |
Resolved Issues
|
Description |
---|---|
4227560 |
Fixed a problem where the authorization URL (for OAuth processes) wouldn't work when the SAML mode was set to Mandatory |
4232039 |
Corrected a delay in new Workflows being populated into the Workflow pick list. |
4243078 |
Corrected an issue with Image based signatures showing a time/date stamp in the signing interface |
4243910 |
Corrected an issue in v5 API where reminders were not triggering for Mega Sign transactions |
4243918 |
Corrected an issue where "pinch to zoom" was not working on Android tablet devices |
4244022 |
Improved the ticketing system to manage user email changes more gracefully |
Web forms (Previously Widgets)
“Widgets” have been renamed to “Web Forms”. All references to Widgets in the UI have been changed. The overall structure and function of the Web Forms page is the same.
Home page (Previously the Dashboard)
The “Dashboard” page has been renamed to “Home”. All references to the Dashboard page have been renamed.
Home page format
A new Home page has been created and is optionally available. This new home page is designed to better expose the most common functionality and suppress clutter that many users don’t use.
- Initial deployment includes individual and team service levels only.
- The option to use the new format will be made available to additional tiers of service as functionality is layered into the page to support more advanced features.
- Free, individual, and team accounts created prior to the release will have an on-screen option to switch between the new format and the classic format
- New accounts have the new format available only
Manage page format
A new Manage page has been created and is optionally available. This new manage page is designed to better retrieve and filter a user’s content.
- The new Manage page format is being introduced in a phased roll-out. This release exposes the core functionality. Future releases will layer in additional functionality. Elements not supported in this initial phase include:
- Account Sharing
- Granular Web Form review
- Granular Mega Sign review
- Individual and team accounts created prior to the release will have an on-screen option to switch between the new format and the classic format in early June.
- Business and enterprise customers will have additional controls in the admin UI to make the new manage page available.
- Controls to the new Manage page experience for existing customers will be delayed until early June.
- New accounts have the new format available only
- Business and enterprise customers will have additional controls in the admin UI to make the new manage page available.
More details on the new Mange page format can be found here >
View Agreement page
The “new” View Agreement page (introduced in the June 2018 release) has become the default value for new accounts, and the control element in the Admin interface has been removed. Accounts that wish to change the View Agreement page version can contact their success manager to have the setting edited on the back-end
- The new View Agreement page is enabled by default with the new Manage page experience
Digital Signature settings
The admin settings that control digital signatures have been broken out into their own tab in the Admin list of settings.
Updated Admin menu
Several updates have been added to improve an admins ability to manage users and control access to features:
- Improved User management – Admins can directly control the user profile elements for users under their purview. Including changing Name, Company, Title as well as starting the process to change their email address
- Account/Group control over Fill & Sign, Mega Sign, Web forms, and Library templates – Advanced methods of document generation have been added to the Admin controls for the interface, allowing admins to enable the access points for Web forms, Mega Sign, Library templates, and Fill and Sign at the account and/or Group levels.
- Existing accounts will be grandfathered to maintain the same experience (in terms of access) that existed prior to the release
Follow the below links to learn more about:
Download split documents
Agreement that are created from multiple uploaded files can download the whole agreement PDF, or the individual files from the Manage page.
Improved field detection
Automatic field detection has been improved to better understand the fields that are near a signature field, and better predict the nature of those fields. (e.g.: If a field is anticipated near a signature field, and it aligns behind text that suggest a “date”, then a Date field is placed instead of a simple Text field.)
More details on automatic field detection >
Expanded feature set
Tiers of service below enterprise have added some of the extended functionality:
- Business
- The Payment field has been made available
- Form Filler has been added to the available recipient roles
- Authoring enabled by default for new accounts; existing accounts are grandfathered into their current setting
- Team
- The new Home page format is enabled for new accounts; existing accounts continue to see the classic format. A switch between experiences is exposed for all accounts
- Mega Sign has been made available to all accounts
- Web Forms have been made available to all accounts
- The Payment field has been made available
- Advanced form fields have been made available. This includes attachments, calculated and conditional fields, advanced validations, and stamps/in-line images
- Approver and Form Filler have been added to the available recipient roles
- Alerts have been made available
- Authoring enabled by default for new accounts; existing accounts are grandfathered into their current setting
- Individual
- The new Home page format is enabled for new accounts; existing accounts continue to see the classic format. A switch between experiences is exposed for all accounts
- All individual users log on to the Home page
- Authoring enabled by default for new accounts; existing accounts are grandfathered into their current setting
- Free
- Authoring enabled by default for all accounts
Digital Signature Experience Enhancements
- Improved signer experience – The signature experience has been streamlined to reduce the number of dialog boxes for a signer. Review the configurable options here >
- Individual "Cloud" and "Local" signature controls – Admins at the Account or Group level can allow or disallow the use of "Cloud" and/or “Local” signature certificates when recipients are applying a digital signature
- Existing accounts have both settings enabled to ensure consistency of service after the update
- Preferred CSC partner – Recipients see a link to create a new digital signature in the signing interface during the signature process. Admins can insert their own URL under that link that points to a custom page they own. This page can be used to guide signers in creating a digital certificate with your preferred vendor (or any other instructions/content you care to provide)
- A different URL can be provided to internal recipients as needed
Resolved Issues
Issue ID |
Description |
---|---|
4182083 | Updated the audit log event for when an email is opened to say "Email viewed by [recipient]" |
4208271 | Corrected a problem where the Add Me link was inserting an incorrect string |
4215863 | Corrected a text error where the +61 country code was returning the wrong country name: When sending an agreement, web form or delegating an agreement using REST API, a new field will appear in the Model - "countryIsoCode". It is under "phoneInfo" field and along with "countryCode" field it helps to determine which county we're setting for phone authentication (two countries can have same countryCode, such as US and Canada, and so we differ them by adding countryIsoCode's: US (for US) and CA (for Canada)). |
4224881 | Corrected an issue where agreements loaded from the Home page were rendering as blank |
4229971 | Fixed a state where agreements that had an in-line image would not reliable send the Signed and Filed email to the sender. |
4232573 | Corrected a situation where the "Required" indicator for a field would not disappear after filling in the field content |
4233694 | Fixed a state where an agreement would be incorrectly routed to the wrong section of the Manage page when the transaction completed successfully. |
4234320 | Corrected a problem in v5 REST where Only I Sign and Fill & Sign agreements would not return the agreementIDs |
4234694 | When modifying an existing agreement, the field recognition feature will now be available if user decides to go to authoring page. The field recognition feature will run assuming that the field recognition feature is turned on / available for the user. |
4235050 | Fixed a graphic issue where Borders on form fields are displayed differently on the signing page |
4235155 | Improved the navigation of the "Next Field" flag to better manage image field types. |
4235452 | Improved reporting to better reflect the status of agreements in a prefill state. |
4235732 | Corrected a problem where v5 REST was not consistently returning the document name using GET /agreements/{agreementID}/documents |
4236359 | Fixed and issue where the Signed and Filed email sent but not received if Password Protection is enabled |
4236644 | Fixed a problem where the Date format set to US could cause corruption in the date text |
4237182 | Improved the session management for DC users to ensure content opens correctly (vs. blank pages) |
4238264 | When calling "GET/agreements/{agreementId}" in REST v5, in the "description" field of the events it returns <firstname lastname (email)> instead of <firstname lastname>. |
4239679 | Fixed a display issue when using advanced account sharing, and the switched to user has content shared by a third party |
4239688 | Corrected an issue where the option to upload a signed copy was not available for custom workflows that included signer delegation |
4239704 | Fixed an issue where users were not able to export report data |
4239823 | Corrected a rare instance where an error would trigger when searching for an email address under the privacy tab |
4240803 | Fixed a problem with the Agreement status not updating correctly when delegated |
4240809 | Set name information associated with the Sender only Set will be persisted and will be returned in subsequent API calls. Also, the workflow will no longer be treated as Sender Sign First and custom behaviors of Sender Sign First workflow like landing to eSign page after Send, No Signature emails etc. will not longer get associated. |
4240919 | Improved documentation around 'MODIFYING_IMMUTABLE_FIELDS' when updating a user |
4241489 | Fixed an issue where users added through the admin console were not receiving their conflict emails if they encountered a cross-chard move |
4241493 | Corrected a problem where local signatures were not presented as an option for some digital signatures. Starting from 10.3 customers can configure agreements sent from a group to apply digital signatures by downloading and signing with Acrobat only and not use cloud-based digital signatures. |
4242208 | Improved the Date field to allow for one recipient to have multiple, different dates associated in the same agreement |
4243893 | Corrected an issue where the internal users were not displaying the proper email in the audit report |
4243953 | A consistent digital signature field default dimension(width and height) is now used when creating an agreement with digital signature fields, regardless how the field is placed (Text tag vs. Drag and drop) |
4244195 | Corrected a shift in Time (seconds) in the time stamp on the signed document and Audit report when the signature reason is enabled |
4244712 | Fixed a problem where users were unable to send agreements using the Google Team Drive |
4244858 | Corrected a rare state that could cause a large number of Signed and Filed emails to be delivered to the same recipient |
4245053 | Fixed a problem where a delegated signer attempts to apply a written signature, and blocks the original signer from applying a signature. |
4245178 | Fixed a problem where digital signatures that use a reason for signature obscured the signature date. |
4247378 | Fixed an issue where the active region of the guided navigation arrow extends beyond the icon |
4247303 | Fixed an issue where hyperlinks to specific pages were not working in the mobile application (Android and IOS). |
Resolved Issues
Issue ID |
Description |
---|---|
4250978 | Advance Account sharing: Unhandled Error when prefill on behalf of another user. |
4247891 | Updated Webhooks to allow better error checking on response body contents |
4219151 | Incorrect interpretation of apostrophe in message templates |
4246162 | Advanced account sharing group member error |
4247842 | Sender's emails are shown twice in the bar graph for reports |
4244546 | Intermittent problem with dropping reminders sent from SalesForce |
4229436 | Incorrect SAML redirect with deactivated Signer |
4245529 | Strengthened the rules for password reset to prevent brute force attacks |
4246894 | Intermittent form rendering delays when using embedded iframe on iPad. |
4245453 | Intermittent SSO sign on issue resolved |
4232884 | Update to honor the date format passed in 2 different date fields. |
4246478 | Character encoding fix for signing reasons |
4221319 | When downloading content from the Privacy Page audit report was not attached to digitally signed agreement |
Manage page interface updates
The new manage page is a configurable component from the Account menu. This release delivers the ability to view and manage your Mega Sign and Web Form templates and agreements from this new manage page.
- Mega Sign aggregate views: The new manage page allows for the full visualization of Mega Sign agreements both as the whole (parent) object, or as the individual (child) agreements (by clicking the Show Agreements option)
- Web Form aggregate views: Just like the Mega Sign objects, the new manage page allows for the full visualization of Web Form agreements both as the whole (parent) object, or as the individual (child) agreements (by clicking the Show Agreements option)
Default date format for authored date fields
Admins can select the default date format for date fields that are added to templates via the Adobe Sign in-app authoring tool.
The default format is used unless a different format is explicitly set in the field properties/tag arguments.
Updated notifications for customers using document retention settings
Customers that have configured document retention settings for their agreements will see a new (expanded) message on their emails.
Signers are encouraged to download their own copy of the agreement prior to reaching the retention period of the account.
Signer Identity Report
A new document object is being introduced to capture the signer identity information when Government ID is used. This document is stored and accessed discretely.
Signer Identity reports persist in the Adobe Sign system with the other data of the transaction until it is removed by either retention or GDPR action.
New Cloud Signature Consortium providers
New providers have been added to the Cloud Signature Consortium:
- Universign
- Trans Sped MSign
- Finnish Trust Network(restricted)
Resolved Issues
Issue ID |
Description |
---|---|
4205952 | Corrected an issue where the Samsung browser would not zoom correctly |
4210358 | Added in-app messaging to identify unassigned fields in parallel workflows |
4220968 | Fixed an issue where multiple text fields with Phone validation in an Acrobat form wouldn't retain the validation format |
4235203 | Improved system response when automatically adding signature pages to an agreement, pushing it over the page-count threshold |
4239582 | Corrected a condition where the Agreement status was not getting updated when all parties had signed the agreement |
4242240 | Corrected an issue with Widgets properly opening on I-phone 4/5 and I-pad Mini |
4244922 | Corrected an issue where shared accounts could not properly share individual agreements |
4245080 | Corrected an issue where File attachments in the widget would not line up in sequence after getting Signed |
4245159 | Fixed a "Invalid Custom Workflow Id" condition when one user tries to switch to another user's account to send a workflow |
4245566 | corrected an issue where a Conditional field could disappear if signer was replaced by signing group using the API |
4246638 | Corrected a state that would cause an agreement to fail if a digital signature was delegated |
4248174 | Fixed a state for workflows that would fail if the transaction was initiated by switching to other user's account |
4248543 | Corrected an issue where using a CMYK color encoded jpeg image could prevent completing a signature |
4248560 | Improved the ability for Senders that are also "Certified Recipients" to cancel their agreements |
4248836 | Improved handling of apostrophes in email addresses |
4249995 | Corrected an issue where the incorrect date format was displayed when the Locale was set to the pt-PT locale (Portuguese Portugal) |
4250288 | Fixed a problem where the Email Settings message would be reset to a default string when settings were adjusted from the back end. |
4250448 | Fixed a problem where form field fonts were not respecting individual field size values if they held the same field name |
4250614 | Improved form fields to better position the "Required" marker to not clip field content |
4250618 | Corrected an issue where the incorrect date format was displayed when the Locale was set to the pt-BR locale (Portuguese Brazil) |
4250793 | Improved the Adobe Sign logo positioning to prevent overlapping with "Sign in" option on mobile devices |
4250943 | Corrected an issue where a replaced signer email would reflect the name of the previous signer |
4251225 | Fixed an issue where number formatting in text fields wasn't properly saving if the locale was set to Japanese |
4251324 | Corrected an issue where number formatted text fields would drop the negative sign if the first number in a string is 0 |
4251619 | Improved SAML enabled functionality to allow admins to move users from the default group to their group |
4251626 | Corrected an issue with the License Provisioning flow for Sign on the common Adobe Admin Console |
4251654 | Improved the layout of reminders for Mega Sign transactions to ensure the content is always clear |
4251890 | Improved handling of files when attached from Google Drive. |
4252596 | Corrected a problem where reminder emails could be re-sent when the expiration date was changed |
4252683 | Fixed the Country Code on the Manage page when the language is set as German |
4252873 | Fixed and issue where individual account users were being added to enterprise accounts with elevated privilege |
4253151 | Fixed an issue where a Delegated signer would be presented with incorrect messaging when applying their signature |
4253187 | Fixed an issue with iOS devices that could prompt an "Unknown" (ext.) file error when downloading a signed agreement |
4253876 | Updated team and trial accounts to properly expose all advanced field options |
4254263 | Improved the Manage page and how agreements are displayed |
New Settings
Custom_Settings_For_Sign_Mobile_App
As part of the new updates to the Adobe Sign mobile app, there is a new setting that allows account admins to have the Download, Print, and Share PDF options disabled in the iOS mobile application for users in their organization.
- Enterprise account admins that would like to suppress download, print, and sharing the PDF from a mobile device can contact their Success managers, and have the setting configured.
ALLOW_MISMATCHED_SCOPED_LIBRARY_DOCUMENTS
Customers that use custom workflows, and are experiencing recurring warnings due to mismatched document scopes, can have the error messages suppressed for users.
This does not solve the underlying issue around getting the documents into an authorized usage scope, but will allow users to continue to use the workflows without interruption while the admins work to align document permission levels to the groups that use the documents.
Admins that would like to suppress the error notifications can contact their Success managers and request the back end setting to be enabled.
Resolved Issues
Issue ID |
Description |
---|---|
4205798 | Fixed an issue where the Comb property was not being applied to field data that was validated with a regular expression |
4210348 | Improved the tool tip for signature options when some options are suppressed |
4230234 | Improved the "Adobe Sign" authentication method to better route the recipient after authentication |
4230920 | Improved functionality of the Adobe Sign authentication method for accounts that authenticate directly to Adobe Sign |
4244029 | Corrected a problem where some parallel transactions would not invoke the Prefill stage when sending |
4248866 | Corrected an issue where customers that authenticate with a federated ID could be caught in a loop if Adobe Sign authentication is used |
4249719 | Corrected an issue where the Signed and Filed email could send two copies to the Automatic CC if the Send option was set to None |
4249804 | Improved the authentication experience for external signers that normally authenticate via federated ID and are prompted to use "Adobe Sign" authentication |
4250273 | Corrected an error state (for web forms) that could be entered if the account is set to authenticate internal signers via Adobe Sign authentication |
4251029 | Fixed an issue that could cause two agreements to be generated if the agreement is created via API, and the recipient has three levels (or more) of auto-delegation enabled |
4251621 | Corrected a state where agreements generated via Workflow with password set as the authentication method would throw an error |
4251785 | Corrected an issue where the date would not display correctly in the US format |
4251873 | Improved handling of replaced signers when the new recipient is also a CC'd party |
4251941 | Corrected an issue where a signature block could adopt a larger footprint after sending |
4251964 | Improved the Workflow designer Send page to match the generic Send page in terms of recipient validation, and how the methods are sorted |
4252575 | Improved time stamp consistency for recipients using digital signatures |
4253218 | Improved search functionality when the email contains an apostrophe |
4253339 | Fixed an issue where calculated fields would not function properly if they were dependent on conditional fields assigned to the "Anybody" role |
4253448 | Clarified email instructions for delegating an agreement |
4253459 | Corrected a problem where the private message was not properly delivered if the agreement was delegated via API |
4253913 | Corrected a state which Workflow agreements could enter and produce an error asserting the agreement was already modified |
4254526 | Improved report settings to better account for renaming/configuring the default report and exporting the CSV |
4254529 | Corrected a problem where form fields with a default value could be corrupted is fetched via API |
4254966 | Improved the French localization in the Written Signature instructions |
4255051 | Corrected a grammatical error in the Reminder text on the Manage page for the Norsk:bokmal localization |
4255321 | Improved user messaging when attempting to log in to Adobe Sign, via SAML, for an inactive user |
4255393 | Corrected an issue where global delegation and signing authorities cause a change in setting values |
4255932 | Corrected an issue where some hidden workflows were exposed under the classic Home tab |
4256316 | Expanded access to webhooks for very old Enterprise accounts |
4257009 | Improved hyperlink fields to no longer expect a recipient assignment |
Resolved Issues
Issue ID |
Description |
---|---|
4203428 | Improved the Date calculations to permit literal strings within the formatted output. |
4242619 | Improved email communications to the first signer when the sender signs first, and the agreement is created via API |
4248221 | Fixed an issue where an expiration date defined in a custom workflow was using the Group level default setting instead of the explicit workflow setting. |
4251201 | Corrected a problem that could occur when a user promoted from Group Admin to Account Admin was not returning the full list of data when running a report. |
4251596 | Corrected an error that could trigger when using digital signatures with Mega Sign |
4253608 | Improved the rules for when authoring is permitted for custom workflows that include library templates. |
4253866 | The text on the "Send" button on the authoring page will now update to more appropriately reflect the user's role. For example, if the user is an Approver, then the text will update to "Approve, then Send". |
4255031 | Fixed an state that would cause an API "Get/agreements/id" call to return "MISC_SERVER_ERROR" |
4255875 | Corrected a state where a hidden library template was still visible to other users in the same group as the template owner. |
4256016 | Improved advanced account sharing to allow more than 100 shares |
4256152 | Corrected an issue that would reset the selected Terms and Conditions setting to the default value if the account was modified on the back end. |
4256393 | Corrected an issue where Group admins would not see the option to include Workflows in their reports. |
4256405 | Fixed a workflow for API generated signing URLs to properly open the agreement vs the login page. |
4256530 | Fixed a problem where a logged in Admin could not set their email address as the auto-delegation value for their users |
4256892 | Improved the handling of API Webhook requests where the endpoint's GET response is 204 and the body has no content |
4257173 | Corrected a problem where users logged in as another party (via advanced sharing) could not access the audit reports for agreements |
4257455 | Improved logging of changes to groups when edited from the backend of the application |
4257786 | Fixed an issue where an OAuth token could prevent the loading of the Access Tokens list. |
Home page interface updates
Page Layout changes: The home page has been updated to further layer in features exposed in the classic format, and to better highlight the most common actions that are available to the user.
Click here for the full Home page feature list.
- Start an agreement from the library: By clicking the Start from Library button, a tabbed pop-up is displayed, allowing the user to select either a library document or a custom workflow to start a new agreement.
- Links (Filters) to the Manage page: Along the top of the new Home page you will find two new links that lead to the most common Manage page queues:
- In Progress – Agreements you (the user) are included in, but not waiting for your action
- Waiting for you – Agreements that are waiting for your attention
- Link to Events and Alerts – The events and alerts report can be accessed from the EVENTS AND ALERTS link (to the right of the Manage page filter links)
Manage page interface updates
The new Manage page has been updated to add several more major features.
Click here to see a the full list of features available on the Manage page.
- Account Sharing: Account sharing is exposed on the Manage page, allowing users to filter their view to only show the contents of a shared account.
- At the top left of the Manage page you will find a filter drop down. The default value is Your agreements
- Click the carrot next to Your Agreements to open the filter options. You can select to view:
- Your agreements - The default view that only shows the content you have created
- All shared agreements - One table that is populated with all the agreements shared to you
- Shared user accounts - Shows only the content shared by the selected user
- Shared groups (Advanced Sharing) - Shows all of the content owned by a group and the users in the group
- A search field is available at the top of the filter list which allows you to search for literal strings against all of the shared content
All returned content is sorted into the same categories as your default view of the manage page (eg: In Progress, Completed, Web Forms, etc) and all filters apply the same way.
- Improved Search functionality - The filters for searching can be found by clicking the Filter icon
- When a filter is set, a tag displays indicating which filters are in place (Only hidden agreements, Last 24 hours, etc)
- The filter can be removed by either changing the filter option or clicking the X to the right of the filter tag
- Hidden content can be searched for by selecting the Show only hidden agreements filter
- The hidden agreements filter returns only the hidden content for the user
- If no string is provided to search against, all hidden content is returned
- The returned records are sorted into their appropriate Status (Completed, Canceled, etc) for agreements, or by type for the high volume parent-child templates (Web Forms and Mega Sign)
- Returned "hidden" objects can then be viewed and unhidden as needed (see below)
- When a filter is set, a tag displays indicating which filters are in place (Only hidden agreements, Last 24 hours, etc)
- Web Form and Mega Sign “child agreement” counts: The Web Form and Mega Sign sections of the Manage page show the "Parent" object that generates all of the "child" agreements. By selecting the parent object, you can quickly get an assessment of the progrss in the right rail, just under the Actions section:
- Unhide hidden content: Content that has been hidden from a user's view can be unhidden by finding the hidden object (eg: using Search for hidden content) and clicking Unhide {object}
- Any object that can be hidden can be unhidden (agreements, web forms, mega signs)
- Unhiding an agreement does not impact the signature cycle or status of an agreement in the system.
- Content that is unhidden becomes normal, viewable content in the user's view
Any link that brings you to hidden content will expose the option to unhide (eg: links in the Events and Alerts log)
- Search results – One table: Searching frequently returns content in multiple categories (ie: In Progress, Completed, Web Forms, Templates, etc).
After a search, you will notice that a new option (All) appears at the top of the Status column. The user can click the All link to show a view of all returned records in one table:
Individual (Status) filters can still be selected to reduce the data set.
Improved User Experience
- Email Template redesign – To better support the increasing number of devices users access content through, the customer facing email communications have been refactored to elegantly adjust to any screen width dynamically.
- Content changes:
- The agreement thumbnail has been removed
- The subject line for request emails:
- Content changes:
|
Legacy String |
New String |
---|---|---|
Request email - Subject line: |
Please <Participant Action> <Agreement Name> |
<Sender> requests your <Participant Action> on <Agreement Name> |
Example: |
Please Sign GlobalCorp Client Services Agreement |
Casey Jones requests your signature on GlobalCorp Client Services Agreement |
Confirmation email - Subject line: |
<Agreement Name> between <Company Name> and <Signer Full Name>) is Signed and Filed! |
You're done signing <Agreement Name> |
Example: |
GlobalCorp Client Services Agreement between Adobe and Jane Doe is Signed and Filed! |
You're done signing GlobalCorp Client Services Agreement |
- Post-sign confirmation redesigned – In support of the email re-configuration, the post signing page has been refactored to give the same experience as the emails and signing pages.
New text tag directive
There is a new directive available for text tags to define the size of the field.
:dimension(width=XXnn, height=YYmm)
- XX and YY are decimal based numbers, accepting up to 5 values after the decimal point
- nn and mm are the increment types of the measurement. Available increment types are:
- pt - "Points" (like fonts) where 1pt=1/72 of an inch
- If no increment type is provided in the tag, points are used by default
- If no increment type is provided in the tag, points are used by default
- mm - Millimeters
- cm - Centimeters
- in - Inches
- pt - "Points" (like fonts) where 1pt=1/72 of an inch
It is permissible to mix increment types eg: {{occupation_es_:signer1:dimension(width=3.5in, height=10pt) }}
If the increment type is incorrect, or the :dimension directive is otherwise malformed, the tag ignores the directive and reverts back to sizing the field based on the curly braces.
Improved control over "Anyone" (unassigned) fields
Fields that have no role, or are assigned to "Anyone", can be filled by any recipient in the signature cycle.
A field marked as "Required" must be filled in by the recipient. As a result, any field that is both Required and assigned to Anyone is effectiely a required field for the first signer.
A new control has been added to modify the behaivor of this combination of settings, making the field available to all recipients, but only required for the last.
You can enable this behavour as an admin at an account or group level.
This setting takes effect for all agreements created after the setting is changed. Agreements in process are not impacted.
Trusted & Secure Industry Leading Solutions
- Additional CSC partners – Adobe Sign continues to make available services from leading trust service and identity providers for secure transactions, based on the open Cloud Signature Consortium specification. New and soon to be added vendors include:
- D-Trust (Bundesdruckerei Group)
- Digicert + QuoVadis
- Digidentity
- iDin
- Itsme
Mobile App
- Signing and Form filling redesign – The recipients view of the agreement on mobile devices has been improved to:
- Better exploit the full screen space:
- The page content expands to fill the screen edge to edge
- This is rotation firendly between protrate and landscape modes
- The header (with logos) collaspes (up) once the user interacts with the document
- Scrolling all the way up exposes the logo again
- The private message has been moved to the More options menu
- The title of the agreement has been removed from the header
- The page content expands to fill the screen edge to edge
- Improve navigation between fields
- The number of remaining required fields is more prominant in the center of the header
- When the user clicks the Start button to begin filling in a form, two buttons replace the Start button with a forward and backward arror.
- These two buttons move the focuse back and forth between required fields
- Optional fields are ignored
- These two buttons move the focuse back and forth between required fields
- Enhance the visual identifications of required fields
- Improved Fininsh mechanics
- When all required fields are complete, the back and forth navigation arrows convert to a Finish button.
- No additional visual real estate is consumed
- The recipient can freely review the contents and resume editing if they need to make edits
- When all required fields are complete, the back and forth navigation arrows convert to a Finish button.
- Better exploit the full screen space:
Below is an example of the legacy interface on the left, and the new intrface on the right:
- Improved zooming – Zooming into the text of a document has been dramatically improved with two enhancements:
- Smooth zooming: Directly zooming with a pinch gesture sizes the screen smoothly
- Zoom with a double-tap: Double tapping the screen will snap between a fully zoomed in view, and the full width of the document
Experience changes
Menu text change: Events/Alerts changed to Notifications
The My Events/Alerts and Shared Events/Alerts in the user menu has been changed to My Notifications and Shared Notifications.
The functional aspects of the events and alerts system has not changed, only the menu text.
Experience changes
Resolved Issues
Issue ID |
Description |
---|---|
4233360 | Corrected a problem where some agreements were not storing the CDS revocation |
4243207 | Fixed an issue where social ID for Microsoft Live was failing |
4244754 | Fixed an issue that caused the email address to not fully display in the email field if the address was longer than the field is wide. |
4250163 | Corrected an email alignment issue with iOS |
4251618 | Improved the API's ability to gracefully return massive data sets |
4251965 | Improved error management for Document Visibility for cases where approvers have no fields. |
4252603 | Improved document sizing for mobile devices |
4252794 | Fixed a problem where the company logo could cover the Sign in button on mobile devices |
4253971 | Corrected a problem for the new Manage page when viewed by users in the nn_NO or nb_NO locales |
4254549 | Improved sorting functionality for library documents |
4255042 | Corrected a graphical issue with the dropdown arrow and the context menu for support on mobile devices |
4255294 | Improved the conversion of Japanese signatures to kanji |
4255915 | Fixed a problem on the new Manage page where downloaded agreements were not including the audit report |
4255968 | Re-indexed the agreement file for the new Manage page to ensure all meta data is properly displayed on the page |
4256171 | Improved how the copywrite information is displayed on mobile devices |
4256175 | Corrected an issue with the options icon and auto save icon overlapping on mobile devices |
4256403 | Fixed a state where bouncing emails that trigger alerts could incorrectly identify the sender instead of the signer in the logged events |
4256537 | Fixed an issue with Archiving where the Max_Upload sized was being ignored, and the default was applied. |
4256693 | Fixed an issue where conditional fields would not operate correctly if a currency validation was applied |
4257470 | Fixed an issue where groups could not be deleted if redacted userIDs were associated to the group |
4257753 | Improved how CYMK images are accepted and rendered |
4257789 | Improved how SSO manages email addresses with an apostrophe |
4257972 | Fixed an issue where Max_Supporting_Document_Size was not honoring the inherited value |
4258093 | Fixed an issue where an updated expiration email could be sent to more recipients than the current one. |
4258199 | Corrected an issue where group level settings were not properly over-riding the account settings for signature reasons |
4258355 | Corrected a problem where external pending signers with Adobe ID authentication could see an error: Corporate sign-on is not enabled. |
4258399 | Fixed an issue where files sent via REST v5 API with Limited Document Visibility enabled could be seen by recipients that had no field authority on the file. |
4258868 | Improved SMS thru certain carriers that were stripping English characters out for mobile devices using a Norwegian locale. |
4259038 | Improved how bounced emails are managed when multiple bounces are encountered. |
4259141 | Corrected a problem where OAuth would not connect for applications that were not on the NA1 shard |
4259167 | Improved the way terminal agreements update on the manage page |
4262428 | Fixed a problem for advanced sharing on the new manage page where opening an agreement for view would throw an error |
4262435 | Corrected an issue where accounts without a hostname could be redirected to their home page when attempting to sign from the new manage page |
Resolved Issues
Issue ID |
Description |
---|---|
4234655 |
Corrected an issue where free signers that must use Adobe Sign authentication could get stuck in an authentication loop |
4249111 |
Corrected an issue where signers that are required to authenticate with Adobe Sign authentication, and who authenticate via a federated solution, might not be challenged for authentication when applying their signature |
4256157 |
Fixed an issue that blocked replacing the current signer when using a customer workflow in the new experience |
4260215 |
Corrected a problem where advanced account sharing limits could be adopt the basic sharing number of shares |
4262499 |
Fixed an issue where group level admins could not edit the profiles for uses in their group |
4263315 |
Fixed an issue where placing a multi-line field and then resizing the field would enlarge the text |
4263699 |
Corrected an issue where Templates sent via REST API v6 could prompt a MISC SERVER ERROR |