Adobe Acrobat Sign Release Notes - 2017

Adobe Sign Release Notes: 2017

When using the new Send experience, senders will now see a picklist of email address suggestions based on the email address being entered.  The list is derived from the Agreements loaded into the Manage tab of the sender’s account when they first log into the application.

Note:

With predictive email addresses installed, the new Send and Authoring experiences are complete, and will be promoted to the application wide standard in the Spring 17 release. 

To enable the new Send experience for your account, navigate to Account > Account Settings > Send Settings > New Send experience

To enable the new Authoring experience, navigate to: Account > Account Settings > Send Settings > New Preview and Authoring Experience

If you have any questions or concerns about moving to the new Send experience, please contact your CSM.

Feature Availability by Adobe Sign Plan

Feature

Adobe Sign Plan

Available in North America

Available in the European Union

Available in Japan and Australia

Predictive Email addresses

All 

01/26/17

01/26/17

01/26/17

Resolved Issues

Issue ID

Description

4181926

Fixed an issue where some reports would not import the report records

4181266

Improved how empty Agreement records were inserted into the Manage page

4180296

Fixed an issue where Group level email footers were misrepresented as suppressed at the account level

4179580

Corrected a problem where Salesforce Agreements could send reminders to previous signers

4178398

Removed excess white space at the top and bottom of de-chromed Widgets

4177412

Added a new time zone for Australia (Brisbane)

4177236

Corrected an issue with calculated fields when assigned to “Anyone”

4176547

Corrected a problem where the Sender was delivered two email notices if they were also the Automatic CC’d party

4175352

Corrected a reminder issue for counter signers using Widgets

4175129

Clarified button text when modifying an Agreement

4174851

Clarified a warning message when a user auto-delegates to themselves via Widget CCs

4174681

Corrected an issue where phone verifications could not be delegated to a new phone number

4173793

Corrected an issue where spaces in URLs were being misinterpreted in some browser versions

4168050

Clarified some text language in Alerts reporting unsigned events

4159688

Fixed a problem where drop down fields would not allow an empty value for some signers

4158728

Fixed an iOS issue where the incorrect time zone was being used for date/time fields

4155424

Corrected a problem with Internet Explorer 11 opening signing URLs

Take precise control of your document workflows by leveraging the new Recipient roles. This update is inserting three new roles: Acceptor, Certified Recipient and Form Filler (each with an accompanying Delegator role)

If you have any questions or concerns about the new role functionality, please contact your CSM.

Feature Availability by Adobe Sign Plan

Feature

Adobe Sign Plan

Available in North America

Available in the European Union

Available in Japan and Australia

Expanded Roles for Recipients

Adobe Sign - Enterprise

03/09/17

03/09/17

03/09/17

Resolved Issues

Issue ID

Description

4184847

Corrected an issue with reporting email bounces

4184227

Corrected the MegaSign template headers for Group Name

4184195

Corrected a problem with Widgets displaying calculated fields

4182568

Fixed a problem with MegaSign where the Role field was not properly resolving

4183651 Corrected a problem with Audit Trail time stamps rendering correctly

4181996

Improved consistency in API calls that seek to retrieve field content when that field is empty

4181853

Improved tab focus on Widgets when using attachments

4180649

Corrected a problem where Password authenticated recipients could not access the Agreement after a Digital Signature was applied

4177620

Improved the Recent Events log to better capture Delegation events

4175853

Improved the SAML SLO functionality

4145443

Corrected an issue with importing Pending users via SAML

4109043

Improved how attachments are managed when Limited Document Visibility is enabled for the account

Discover new ways to automate business processes with powerful new options that address more use cases across your organization.

Take precise control of your document workflows by leveraging the new Recipient roles. This update is inserting three new roles: Acceptor, Certified Recipient and Form Filler (each with an accompanying Delegator role)

Go beyond fill-and-sign workflows. Let participants click to approve or accept, fill a form without signing, or delegate an action to someone else. Setup options also include the addition of cc recipients.

Let participants add a visible image to a document or form, such as a profile picture or driver's license. Form authors can easily add re-sizable image placeholders on their documents. Signers upload an image and have it dynamically size in place. Inline images can be extracted separately to support business processes that need to collect images.

Speed up document preparation. When enabled, the Authoring environment automatically recognizes and adds form fields to documents. Authors can accept or change the fields, and assign recipients if desired.

Usability enhancements in authoring

The Authoring environment is being polished to improve the understanding of fields as they relate to Recipients, and allow changing field types (Signature, Date, Title, etc.) within the field properties.


Meet the toughest identity verification and compliance requirements. Get the flexibility and control you need to build signature and approval processes that meet exacting standards.

Offer an easy-to-use, high-assurance signing experience on web and mobile with open, standards-based digital IDs that comply with the most demanding regulations. Signers select their certificate-based IDs entirely within the native signing interface.

Comply with business processes that require business stamps, such as a 'received' stamp, a company seal, or a Hanko stamp in Japan.  The new Stamp field is an alternate Signature field. You can use it in addition to, or instead of a regular signature. Recipients simply upload an image once during signing, and the image replicates automatically across all the Stamp fields in the document. 

Get the accuracy and auditability of electronic signing with handwritten signatures. Let signers fill, print, sign, scan, and return documents without a fax machine. Everything is captured and managed electronically, so you’ll get legible text plus signer verification data in the audit trail.

Forced review is an extension of the Explicit Consent feature that ensures knowledgeable consent on the part of the recipient by requiring them to open the Terms of Use and Customer Disclosure content before they can move on to the Signing portion of the process.

Adobe Sign natively includes guided navigation for signers, moving between and pointing out fields that need to be completed.  However, if you would prefer to not have that guided experience, you will be allowed to suppress it.


Deliver exceptional, cross-device experiences for customers and employees. Let them shift effortlessly between desktop, tablets, and smartphones to keep business moving from anywhere.

When signing a document on your desktop computer, send a request to your mobile device where you can use a stylus (or your finger) to get a clean signature image and add it to your agreement with one tap.

Modern experience default

The classic experience is being retired with the May release. Users across all plans will see the newer experience across Adobe Sign –including Send and Author – by default.

A new dynamic UI has been applied to the Create Template page, allowing users to create templates more easily on different devices and various screen sizes.

Only I Sign is being replaced with a new tool named: Fill & Sign. The new design includes a reflowable structure to better support a wider array of devices and screen sizes. New functionality includes the ability to upload and fill in form data, send a copy of the document to another party, and report on the inserted field content.

API/Integration customers that embed the Send page as part of the application will have the new Send page delivered instead of the Classic page. Many of the new features exposed in recent releases are dependent on the new Send page architecture, so upgrading the page that is delivered via API opens the new functionality to existing API customers.

Extend your company’s brand with full HTML control over the content and layout of the “Please Sign” and “Signed and Filed” emails, including banner images, custom messages, and other visual treatments. Professional Service fees may apply.


Adobe Sign Mobile App

Let team members do more with their mobile devices. Make tasks faster—and life simpler—with groundbreaking new options in the Adobe Sign mobile app.

Scan and sign Android|| iOS

Go from paper to e-signed—in record time.  Quickly turn any paper document into a PDF, then send for fast e-signing.

Easily read the fine print before signing by reflowing the text with a single tap on Reading Mode. Zoom in or out to change text size

Improved tracking and management dashboard Android|| iOS

Track and manage document progress wherever you are. New, improved UI delivers better visibility into agreement status and lets users quickly send reminders, if needed.

Track and manage critical information without opening the Adobe Sign mobile app. Add the widget to your home screen to get instant visibility into agreement status or send a request for a new document to be signed.


Feature Availability by Adobe Sign Plan

Feature

Adobe Sign Plan

Available date

Cross-device signature capture

All

Mid June

Cloud-based digital signatures

All - Enabled on request

Mid June

Customizable email templates

Adobe Sign – Enterprise

On Request

New recipient roles

Adobe Sign – Enterprise

Available

New written signature workflow

All

With launch

Fill & Sign

All

Mid June

Inline images

Adobe Sign – Business

Adobe Sign – Enterprise

With launch

Stamps

All

With launch

New Send experience for embedded integrations

Adobe Sign – Enterprise

With launch

Usability enhancements in Authoring

All

With launch

Auto detection of form fields in Authoring

Individual and Team by default

Available to Business and Enterprise upon request

Mid June

New Create Template experience

All

With launch

Create Widget enhancements 

Adobe Sign – Enterprise: Approver, Acceptor, Form filler, Delegator, and cc recipient

Adobe Sign – Business Approver and cc recipient only

With launch

Forced review of Terms of Use and Consumer Disclosure

All

With launch

Hide signing navigation

Adobe Sign – Enterprise

With launch

Scan and sign

All

Available

Improved tracking and management dashboard

All

Available

Reading Mode on iOS

All

Available

Mobile tracking widget on iOS

All

Available

Release Dates by Instance

Instance

Release Date

NA1

May 23, 2017

NA2

May 24, 2017

EU1

May 25, 2017

JP1

May 24, 2017

AU1

May 24, 2017

Resolved Issues

Issue ID

Description

4111915

Corrected a problem in Safari where some auto filled content was not being retained in the field values

4141349

Corrected a problem where the transactionID text tag was not properly replicating across multiple fields.

4155962

Corrected an issue where some multi-line fields were losing content if the completed document was re-uploaded for a new signature process.

4172366

Improved registration logic for Trial accounts.

4173477

Improved the resizing feature for Authored fields

4174052

Corrected a problem where Checkboxes were not parsing the tool tip correctly

4174226

Improved Trial account registration for email addresses that use some special characters

4174645

Improved reporting for documents that are cancelled in-flight.

4174659

Improved Field participation defaults in Authoring when the Sender is the first Recipient

4174822

Clarified Audit Report text for recipients that are not contacted via email

4175542

Improved how Calculated fields interact with multi-line field properties

4177235

corrected a UI error when Hybrid groups were defined within a parallel workflow

4180649

Fixed a problem where Digital signatures were blocking the load of large format thumbnails.

4181643

Corrected an issue where Delegators could be sent additional emails regarding the signature process.

4181855

Corrected an issue where reminders could be sent for Completed transactions

4181885

Corrected some localization text for the Portuguese UI

4181890

Corrected a problem where authentication methods were not resetting to email (default) if authentication was disabled

4182419

Improved Accessibility for Screen readers

4182577

Improved error messaging for admins when adding a user to their account

4183019

Improved embedded Widgets to work better when 3rd party cookies are disabled.

4183977

Improved error messaging in the Workflow Designer regarding required fields.

4184102

Improved consistency for how signatures are displayed between registered and unregistered signers

4184217

Improved error messaging in regards to API token expiration

4184258

Improved text formatting in Audit Reports

4184506

Improved management of case sensitivity in Email addresses

4184722

Improved 256-bit AES parsing for uploaded PDFs.

4184814

Corrected a problem on the Japanese shard where unregistered users were sent welcome emails in Japanese regardless as to account level language settings.

4184975

Corrected a link on the API Apps page that was pointing to a bad URL

4185134

Improved error trapping of non-alphanumeric character strings

4185268

Improved the in-app instruction for header and footer image sizes

4185844

Improved the logo branding for Widgets

4185944

Improved Drawn Signatures to require more data points to render a more complete signature image

4186438

Corrected a problem where the Customer Disclosure was not offering the proper language choices form some transactions.

4186518

Corrected a problem where the Preview & Add Signature Field text was not properly localizing

4186539

Corrected a problem in the UI where Header and Footer Email images were not being scaled down to view.

4186540

Corrected a problem where the Edge browser was throwing an error to include a Name value when a Name value was already properly included.

4186542

Corrected a problem where Reports without a stored name were throwing an error.

4186795

Corrected a problem where the Replace Signer feature was not available for some members of a hybrid signing group

4187114

Corrected a problem where auto-delegated counter-sign Widgets were not properly displaying on the Manage tab

4187287

Improved access controls for Group Admins

4187633

Added the Saudi Arabia country code to the SMS authentication list

4188388

Improved the Alt text for Logo images

4188852

Corrected a spelling error on the phone authentication page

4189263

Improved the contrast for the Terms of Use and Consumer Disclosure text when signing

4189919

Corrected an error where Supporting Documents were not attached in the correct order

4190049

Corrected problem where Group Admin access was not being reflected

4179080, 4177224

Improved formatting of fields validated as "Currency"

4181120, 4180484

Fixed a linking problem for Localized help pages.

4186779, 4145443

Corrected an error generated when first time SAML users logged in.

4188389, 4185077

Improved REST API for Documents under Limited Document Visibility

4189531, 4177631

Corrected a case sensitivity issue when parsing emails


Feature availability update for the May release

Feature

Adobe Sign Plan

Available date

Cross-device signature capture

All

Available

Cloud-based digital signatures

All 

Enabled on request

Customizable email templates

Adobe Sign – Enterprise

On Request

New recipient roles

Adobe Sign – Enterprise

Available

New written signature workflow

All

Available

Fill & Sign

All

Available

Inline images

Adobe Sign – Business

Adobe Sign – Enterprise

Available

Stamps

All

Available

New Send experience for embedded integrations

Adobe Sign – Enterprise

Available

Usability enhancements in authoring

All

Available

Auto detection of form fields in authoring

All

Available to all

Adobe Sign Business and Enterprise on NA1 instance - 
enabled on request

New "Create Template" experience

All

Available

"Create Widget" enhancements 

Adobe Sign – Business

Adobe Sign – Enterprise

Available

Forced review of Terms of Use and Consumer Disclosure

All

Available

Hide signing navigation

Adobe Sign – Enterprise

Available

Scan and sign

All

Available

Improved tracking and management dashboard

All

Available

Reading Mode on iOS

All

Available

Mobile tracking widget on iOS

All

Available

Resolved Issues

Issue ID

Description

4187757

Corrected a situation where Stamp signatures didn't display Title and Company for the last signer
4189255 Added code to better handle calculated values with more than one decimal point
4189548 Improved dynamic updating of page options within one session
4189895 Corrected a problem where updating users via CSV did not properly affix Account Admin to users when flagged
4191249 Improved messaging for attached documents when the recipient attaches a file, but delays signing beyond 90 days
4191265 Improved SAML authentication for recipients when agreements are sent cross instance
4191323 Improved the process for splitting large numbers of files on the Signed and Filed email
4191424 Corrected messaging to "Delegator" recipients after delegation
4191994 Corrected a problem where the Signature field was not properly covering the tag text in all cases
4192346 Corrected an issue with calculated fields when assigned to "Anyone" as a field recipient role
4193031 Improved interaction with Prefill fields when Limited Document Visibility is enabled
4194140 Fixed an issue where the Message content was reset to default after a file was attached to the agreement


Enhance Compliance

Comply with the highest level requirements of the EU eIDAS regulation with Adobe's qualified time stamp solution that is certified on the EU Trusted Lists (EUTL). Adobe Sign in Europe now adds qualified time stamps to documents signed with digital signatures, ensuring long-term validity (LTV) for up to ten years.

Meet long-term document preservation requirements anywhere in the world. Adobe Sign can be configured to work with other time stamp providers by request. Provider subject to Adobe approval. 

Authenticate signers with high assurance. Now, you can choose from three different digital ID providers: InfoCert, Intesi Group, and Trans Sped. We're also welcoming a new partner in Japan, Seiko.

New data center in India (IN1)

Adhere to India's requirements for online data management. New Adobe Sign accounts in India now manage data entirely within the country's borders.

Comply with the strict electronic signature law in India. New Adobe Sign account holders in India can let people sign securely with their government-issued Aadhaar identity number. No enrollment or downloads required.


Deliver better user experiences

Author forms quickly and flawlessly. Now, form and signature fields assigned to each recipient are assigned a unique color so you can check the accuracy of your layout at-a-glance.

Prepare documents and forms faster. Now available for Business and Enterprise plans in all data centers except NA1. Adobe Sign automatically recognizes likely form fields so you can easily add them to your document, and finish the job in just a few steps.

Choose from six different form field fonts for a better match to your document layout when creating or editing text-based form fields in the authoring experience. Now including three new fonts: Roboto, Lato, Slabo13Px. 

Save time when the wrong person was specified. Senders can now choose to add a new recipient while keeping the original, or completely replace with a new recipient.

Changes of Note

Mutual SSL support for agreement notifications

Improve privacy protection for financial service and other critical transactions communicated through notifications. Encrypt transactions with your organization's private key instead of an Adobe-managed key. 

As announced in May, the classic Send page has been retired, and the move to the new Send page has become the standard for all accounts.

With the new Send page established as the standard, the Written workflow officially replaces Fax as the method to obtain a physical signature for all accounts.


Feature Availability by Adobe Sign Plan

Feature

Adobe Sign Plan

Available date

eIDAS compliant time stamps

All Plans – EU shard only

09/23/2017

Configurable time stamp services

Enterprise only

Enabled by Request. Provider subject to Adobe approval.

Expanded identity providers for cloud-based digital signatures

All plans

9/23/2017

Aadhaar signing

Enterprise only – IN shard only – Requires additional agreement

9/23/2017

Color-coded recipient fields

All plans

09/23/2017

New form field fonts

All plans

09/23/2017

Replace current recipient enhancement

All plans

09/23/2017

Automatic form field detection

All plans – Except NA1

09/23/2017

All users shift to new Send and Authoring environments

All plans

09/23/2017

Written Signature Workflows

All plans

09/23/2017


Integrations

Send agreements directly from your Outlook client, or use the Fill and Sign feature to self-sign documents sent to you, all without having to manually migrate the document to the Adobe Sign interface. Also available is a feature that lets you review the agreement status of the last ten agreements you have sent.

Open any Word or PowerPoint document and send it as an agreement directly from your document view. The document is automatically attached, just add the recipients into the add-in panel and Send for Signature.

Microsoft Teams users can send an agreement through their personal Adobe Sign account directly from the Teams interface. The Adobe Sign bot also allows access to your recent agreement activities.

Adobe Sign is providing twelve actions that Flow users can use to automate document management, signing processes and notifications based on triggers from other applications like Dropbox, OneDrive and SharePoint.

The newest iteration of the popular Dynamics integration brings significant improvements to how templates can be utilized to automate agreement configuration, including the option to automatically send the agreement without any user interaction!

The Adobe Sign integration for Microsoft SharePoint provides a powerful solution for creating, sending, tracking, and managing electronic signatures directly from SharePoint Libraries or Lists. 

A new high demand integration package, ServiceNow Admins can install and configure the Adobe Sign functionality through custom Catalog items and Workflows.


Resolved Issues

Issue ID

Description

4156581 Corrected a problem where hyperlink color customization wasn't persistent in all browsers
4168220, 4168908 Corrected some Danish localization during the signature process
4173394 Corrected an re-direct problem for some users when connecting to Support
4180230, 4188110 Corrected a problem where downloaded reports with localized names could download without the proper file extension
4180337 Corrected a problem where names in SMS were converting apostrophes Special Characters
4182419 Improved accessibility using only a keyboard
4182759 Corrected a problem where Mega Sign could convert Participant 1 fields to Prefill when sending.
4183975 Improved REST API results for agreements with bounced email results
4185619 Fixed an issue with conditionally visible fields and multiple radio buttons
4185655 Improved the Modulo operation when used against very large numbers
4186116 Improved the resolution time of REST API calls
4187633 Added Saudi Arabia (+966)  on the Country Code list for Phone Authentication
4187756 Corrected a problem on select reports using the expanded data set
4188541 Improved right to left text tag parsing
4189462 Corrected a parsing problem with Message Templates and multiple double quotes
4189478 Corrected a parsing problem when apostrophes were used in PDF sealing passwords
4189917 Improved the  French localization for clarity
4189940 Improved the daily reminder email to not overlap with the original Please Sign email
4190842 Improved the tool tip pop-up when mousing over report bar graphs
4191274 Improved messaging when attempting to download an agreement that has been removed by retention policy
4191314 Improved localization of the Reports page
4191373 Corrected an alignment issue between the file attachment field and image
4191803 Corrected a problem where Widgets with multiple signers could reflect all fields as Widget Signer
4192092 Fixed an issue where certain currency values could impact conditionally visible fields
4192179 Corrected a field allocation problem when the sender is included in a multi-signer parallel workflow
4192951 Improved email notification process when editing Widgets
4193318 Improved the time stamp format in CSV reporting
4194298 Improved error handling with text tags that have malformed directives
4195286 Improved the expiration of mega sign agreements
4195474 Corrected a situation where cancellation of a shared agreement would prompt an unhandled error
4196191 Corrected a problem where calculated dates were changing formatting
4196390 Corrected a problem where generic thumbnails were used in email when doc based thumbnails was enabled
4196742 Improved search functionality on the Manage page
4197158 Improved reliability of fetching very old document thumbnails via API
4197357 Corrected a problem in API redirect URLS where & would convert to &
4199335 Corrected a problem where an agreement could sent two emails for notification instead of one

Now available for Business and Enterprise plans in all data centers. Adobe Sign automatically recognizes likely form fields so you can easily add them to your document, and finish the job in just a few steps.

Resolved Issues

Issue ID

Description

4203690

Fixed a problem where three or more templates could not be attached to one transaction.

4202659

Corrected the font size on attachment fields when the field label is less than ten characters

4202630

Fixed a problem with Callback URLs not resolving when they did not terminate in a forward slash

4200277

Fixed a problem where audit trails were reporting a 500 error when downloaded discretely

4199264

Corrected a problem where new SAML users were being pointed to the wrong instance, resulting in an error message

4198517

Fixed a problem with Widgets showing the Name and Company of the widget creator in the Manage tab instead of the Signer.

4194226

Updated the I-9 form in the Adobe Sign Library

4187044

Resolved a problem where new workflows were not saving properly

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