Adobe Acrobat Sign for Microsoft® Teams enables you to sign agreements, send agreements for e-signature, and manage in-progress agreements from within Teams. You can easily access Acrobat Sign actions and check the status of your recent documents from the Adobe Acrobat Sign home page. Adobe Acrobat Sign sends real-time agreement notifications to your Teams activity feed, which allows you to view and sign agreements directly from the feed. For smooth document workflows, you can view and access the documents waiting for your signature from anywhere in the app.
The Adobe Acrobat Sign for Microsoft® Teams: User guide explains how to use Adobe Acrobat Sign functionality within the Teams environment. It isn’t intended to be a comprehensive guide for Microsoft® Teams as a whole.
Follow Adobe Acrobat Sign for Microsoft® Teams: User guide to learn how to:
Adobe Acrobat Sign for Teams is available on your iOS or Android device so that you can sign, send, and track agreements on the go. Refer to the Acrobat Sign for Microsoft Teams mobile: User guide.
To learn more about the upgrade process, refer to Adobe Acrobat Sign for Microsoft 365 Resource Center.
Adobe Acrobat Sign for Microsoft® Teams is supported on Microsoft® 365 via:
Microsoft® Teams is available as a desktop app, web app, and as a mobile app on iOS and Android™. Adobe Acrobat Sign for Microsoft® Teams is fully supported on all three platforms: desktop, web, and mobile.
See how to access the Adobe Acrobat Sign for Microsoft® Teams mobile app.
To access Adobe Acrobat Sign from the Microsoft® Teams interface, log in to the Microsoft® Teams portal using a Microsoft® 365 user account.
Microsoft® Teams provides tools to manage and monitor the Teams services and to manage your organization's users. Learn how to manage Microsoft® Teams for your organization.
If you’re denied access to Teams, contact your Microsoft® 365 administrator and request them to enable Teams.
To access Adobe Acrobat Sign in the Teams interface:
Allow Adobe Acrobat Sign app in your tenant using the following steps:
From the left panel, select Teams app > Setup policies.
Under Manage policies tab, select Global (Org-wide default), and then select Edit.
Under Installed apps, select Add apps.
Search Adobe Acrobat Sign, select Add next to the app name, and then select Add.
Select Save.
After you complete the configuration, all the users assigned to the setup policy will have the Acrobat Sign app installed.
To selectively allow the Acrobat Sign app for a few individuals or for a group, use app permission policies.
Go to the MS Consent Page.
Authenticate using your Microsoft admin credentials.
Select Accept to grant the permissions to Acrobat Sign app.
Adobe Acrobat Sign for Teams supports Single Sign-On via Azure AD SSO. For questions on configuring SSO for your Teams environment, contact your Microsoft Teams Admin.
If you’ve previously signed in from your current browser, you are prompted to pick an account for signing in. Pick a listed account or select Use another account to add an account.
If you are denied access to Microsoft Teams when authenticating to Microsoft, contact your Microsoft 365 administrator to have the Teams service enabled.
In the dialog that opens, select Use the web app instead to open the app in the browser.
Alternatively, you may select Get the Windows app to download the app for Windows and follow through the process.
It opens the Microsoft Teams web app, which can be configured to add Adobe Acrobat Sign in the Teams interface. You can install the Adobe Acrobat Sign app from the App Store in the Teams interface.
In the Apps Store window, search for Adobe Acrobat Sign, and then from the search results, select Adobe Acrobat Sign.
Note: If you don't have Acrobat Sign configured in your Teams account, contact your Microsoft Teams admin.
In the Adobe Acrobat Sign dialog that opens, select Add.
In the dialog that opens, select Connect Adobe Acrobat Sign account.
In the Sign-in dialog, enter your Adobe Acrobat Sign email and password, and select Sign In.
Once connected, the Adobe Acrobat Sign app appears in the left panel and the Sign interface opens, as shown below.
To pin the Adobe Acrobat Sign tab to the left panel, hover over the Adobe Acrobat Sign tab and right-click. Then, select Pin.
If you do not pin the Adobe Acrobat Sign tab to the left panel, the tab disappears when you switch to other channels. To reopen the installed Adobe Acrobat Sign app, select 
from the left panel, and then select Adobe Acrobat Sign from the list of installed apps.
It adds the Adobe Acrobat Sign tab to the left panel and opens the default home page of Acrobat Sign.
To send documents for signature, sign documents, and to manage documents, refer to the topics below.
To learn more about the Adobe Acrobat Sign interface, refer to Adobe Acrobat Sign Get Started guide.
Discontinued access via Teams channel
You can no longer add Adobe Acrobat Sign as a tab in the Teams channel. If you were previously accessing the app via the Teams channel, you must install the Adobe Acrobat Sign app directly into Teams.
You can use Adobe Acrobat Sign for Microsoft Teams to author agreements, send them for signature, and track the status of agreements sent for signature. The agreement recipients can log in from any device to sign the documents. You can request signatures on:
Select the Adobe Acrobat Sign tab from the left panel. It opens the Adobe Acrobat Sign interface with the default Home tab, as shown below.
Note: If you have installed Adobe Acrobat Sign but do not see the tab on the left panel, select from the left panel, and then select Adobe Acrobat Sign from the list of installed apps.
In the Request Signature details page, provide the following details:
drop-down menu to select a role for the signer from the list that opens.
next to the recipient's email address and write the message in the dialog that appears.Note: To exit from the Request signature page without completing the workflow, select Close from the top-right corner.
The Documents tab of the Acrobat Sign add-in allows you to quickly access your Office recents, Teams and channels, or OneDrive files. You can select any file and instantly send it for signature using the steps below.
Select the Adobe Acrobat Sign tab from the left panel and then from the top menu, select Documents.
When accessing the Documents for the first time, you may be prompted to allow access to your files.
Once done, the Documents tab displays the list of files in your Office recents, Teams and channels, and OneDrive files.
From the list of files, navigate to the file that you want to send for signature, hover over the file name, and then select 
> Request e-signatures.
In the example below, the user wants to request a signature on the SampleDocument.pdf file located in his OneDrive.
In the Request e-signatures panel that opens:
Note: You may edit the agreement and add signing options before sending it for signature. To do so, select Add options and edit agreement checkbox and then select Next. Modify the file as desired and then select Send.
The file is sent for signature and you see a confirmation message. You can track the progress of the sent agreement from the Manage tab.
Access the list of agreements that are pending for your signature via one of the following methods:
To sign the agreement, select View & Sign. Alternatively, hover over the agreement name and select . It opens the agreement with all the required fields highlighted for you to sign, as shown below.
Select a highlighted field to sign. In the Sign dialog that opens, add your signature and then select Apply. It opens the Signature Preview dialog. Verify your signature and then select OK.
Once you complete all the required signature fields, it displays a message, as shown below.
You can use the Acrobat Sign for Microsoft Teams application to sign documents that require secondary authentication. To do so:
Open the document that requires secondary authentication.
You'll be prompted to complete the authentication.
On the prompt message that appears, select Continue.
It directs you to the Acrobat Sign page for authenticating your identity.
On the Acrobat Sign page message that appears, select Sign In.
Enter your user credentials and then proceed to sign the document.
Once you sign the document, it appears in the 'Completed' agreements list.
The Adobe Acrobat Sign tab allows you to manage the agreements that are pending for your signature and the agreements that you have sent for signature. You can view and manage the completed or canceled agreements.
To manage agreements:
To view the list of agreements, select one of the following tabs in the left panel:
To remind the agreement recipients for signing an agreement:
4. In the Add a reminder dialog that opens, fill in the required details and select Create.
The Adobe Acrobat Sign bot lets you check the status of your documents through a chat conversation. You can easily see which documents are awaiting signature and approval.
To use the bot, start a 1:1 chat with the Adobe Acrobat Sign chat.
The first time you access the bot, you'll receive a welcome message prompting you to Sign In. Simply select Sign In and enter your Acrobat Sign credentials. After signing in, you can instantly check document statuses using chat commands.
Within the chat interface, you can issue several commands that return discrete bot cards for any agreements found:
When checking the status, if the document name that you provide doesn’t match an existing record, Acrobat Sign Bot displays the following two options:
To allow notifications, a Microsoft Teams admin must grant permissions requested by Adobe Acrobat Sign for the Microsoft Teams application for your organization. Refer to this Microsoft Teams Help page to learn how to grant org-wide admin consent to an app.
If you don't want to receive notifications, you can temporarily turn off the Sign notifications.
If you are unable to send or receive notifications, run the following troubleshooting steps:
The Activity feed also displays the agreement that is sent to the user for signing. Once the user selects the notification for the agreement received, it opens the document directly in the window to the right. The user can select Start to begin signing the document. Once the signer signs all the required fields, a notification is sent to the sender along with a copy of the signed document.
The problem:
When you attempt to connect and authorize Adobe Acrobat Sign in Teams, you get the following error message after authenticating into the Microsoft® 365 account:
Adobe Acrobat Sign for Microsoft® 365 requires authorization to access your organization’s resources. Ask an administrator to grant permission for this app before you can use it.
You’re prompted with an option to Sign in with another account or Request approval.
Note: Depending on the site configuration, the above error message may or may not include the Request approval button.
Why this happens:
The Adobe Acrobat Sign for Teams application uses the ClientID for the Microsoft® 365 integration to authenticate in the Acrobat Sign tab inside Teams.
If Microsoft® 365 configuration has placed restrictions on certain Office integrations, you see a dialog informing you that you need approval.
Solution:
As an admin, you must install and approve the Adobe Acrobat Sign for Microsoft® 365 integration using one of the following two ways:
If the configuration for Microsoft 365 restricts the applications that can be installed and do not allow users to request approval to add applications, you must install the application into an Office app and approve the add-in for the organization. To do so:
Once this app is installed and approved, any user can install Adobe Acrobat Sign for Teams without needing to request administrator approval.
When the admin receives a request for approval of the Adobe Acrobat Sign for Office365 app, the request contains a link to a page where you can approve the installation of the integration app for that one person.
Once you approve, follow these steps to process the approval:
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