Error 198 causes update failure

Last updated on Dec 22, 2025

Learn how to resolve error code 198  "Unable to install an update of the product" during Adobe app updates. 

Required file or permissions are missing 

Error 198 occurs when you open the Creative Cloud desktop app. This error occurs because the installer can't access a required file or folder due to permission issues, or the file was removed during a manual cleanup. To resolve this, verify and update file permissions for the folders mentioned in your installation log.

Check the installation log file for error codes and file paths. 

Identify the parent folder (or directory) in each error message (the folder directly before the final folder in the path).

Close all Adobe applications.

Now, follow these steps to update permissions for your operating system.

Note

If the file or folder is no longer available (due to manual clean-up), uninstall the existing app and install the latest version.