Error 139 causes installation failure

Last updated on May 25, 2026

Learn how to resolve error code 139 "The download is damaged" during Adobe app installation.

Error 139 occurs when the downloaded installer file is incomplete or corrupted, which prevents the app from installing.

The downloaded file is incomplete or corrupted

Select Retry on the installation failure dialog box to download and install the product.

If the issue still persists, refer to Unable to install Adobe apps due to connectivity issues for steps to troubleshoot network and firewall issues.