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Adobe Captivate (12.1 update) Release Notes

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Captivate

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  1. Captivate User Guide
  2. Introduction to Captivate
    1. What's New in Adobe Captivate
    2. Adobe Captivate System Requirements
    3. Adobe Captivate Updates
      1. Adobe Captivate (12.4 update) release notes
      2. Adobe Captivate (12.3 update) release notes
      3. Adobe Captivate (12.2 update) release notes
      4. Adobe Captivate (12.1 update) release notes
    4. Download Adobe Captivate
    5. Frequently Asked Questions
  3. Add a slide
    1. Slide navigator in Adobe Captivate
    2. Add a conversation slide
    3. Add characters to your Adobe Captivate project
    4. Edit the background image on a slide
    5. Add padding to content blocks and components
    6. Create a long scroll project
  4. Add text blocks
    1. Add text to a project
  5. Add media blocks
    1. Add images to a project
    2. Add videos to a project
    3. Add quotes
    4. Add SVGs to a project
  6. Interactive components
    1. Add a button
    2. Add an input field
    3. Add a radio button group
    4. Add a dropdown
    5. Add a checkbox
  7. Widgets
    1. Add a Card
    2. Add Tabs
    3. Add a Certificate
    4. Add a Carousel
    5. Add a Hotspot
    6. Add Drag-and-Drop
    7. Add a Timeline
    8. Add Click to Reveal
  8. Create quizzes
    1. Add a Multiple-choice question
    2. Add a True or false question
    3. Add a Match the column question
    4. Add a Short answer question
    5. Add a Sequence question
    6. Add question pools and random question slides
    7. Import questions as CSV
  9. Add audio to a project
    1. Add audio
  10. Interactions
    1. Add interactions to a project
    2. Create interactive video with overlay
    3. Create a slide-level interaction
    4. Create an object-level interaction
  11. Animations
    1. Add animations to a project
  12. Accessibility
    1. Make a project accessible
  13. Customize the timeline
    1. Timeline panel in Adobe Captivate
  14. Customize TOC and Playbar
    1. Table of Contents in Adobe Captivate
  15. Edit project properties
    1. Variables in Adobe Captivate
    2. Preferences
    3. Project dimensions
    4. Themes
  16. Create a simulation project
    1. Simulation
  17. Preview a project
    1. Preview
  18. Share a project for review
    1. Share for review   
  19. Publish a project
    1. Publish your project
  20. Upgrade projects in Adobe Captivate
    1. Upgrade projects to the latest version 

Learn about what is new in the 12.1 update of the all-new Adobe Captivate.

Note:

Ensure that you're on build 12.0.0.2892 of Adobe Captivate. Select Adobe Captivate > About Adobe Captivate in the main toolbar to check the build number.

What's new and changed in this update

Release date: August 9, 2023

Adobe Captivate (12.1 update) contains important fixes that enable you to work more efficiently in Captivate and design high-quality eLearning projects.

Download the update

Head over to the Captivate downloads page and try out the new update.

Bug fixes in this update

Adobe Captivate (12.1 update) fixes the following bugs:

  • Captivate doesn't allow you to select any file on macOS while using the Open URL or file action.
  • Captivate behaves unexpectedly when you select the Text tab of Success or Failure caption of a click box in a simulation project.
  • A valid numeric input in an input field produces an error.
  • Added a retry state for a Drag and Drop interaction when the number of attempts exceeds one.
  • When you try to apply an image filter on a cropped image, the filter isn't applied as expected.
  • Captivate behaves unexpectedly while creating a project on macOS. This happens when Captivate is installed with one user account and another user tries to launch Captivate.
  • Captivate may behave unexpectedly on Windows if you select the following fonts in a text object. 
    • Lucida Bright Demibold 
    • Lucida Fax Demibold    

System requirements

System Requirements

Update to the latest version

  1. Launch Adobe Captivate, and select Help > Check for Updates. The Adobe Captivate Updater appears.

  2. Click Update Now to start installing the update.

    Update now

  3. Quit Adobe Captivate and proceed with the installation. When the installation is complete, you can see the Update Complete dialog.

    Update complete
    Update complete

  4. Click Close or to start Adobe Captivate, click Launch. 

Note:

After installing this update, verify the build numbers:

  • Windows: 12.1.0.16
  • macOS: 12.1.0.16

On the toolbar, select Adobe Captivate > About Adobe Captivate in the main toolbar.

Customer care

Customer Service 

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact. 

Support Plan Options and Technical Resources 

If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/ and click on Change beside the country name in order to select your own area. 

Free troubleshooting resources include Adobe’s support knowledge base , Adobe user-to-user forums and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. 

If you are having any issues with installing or uninstalling Adobe Captivate, please try rebooting your system prior to contacting Support. 

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