Overview
Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. This release delivers critical new enhancements and capabilities to address challenges faced by many organizations in conducting virtual meetings, webinars, and trainings. This release also resolves a number of issues and bugs.
For an overview of Adobe Connect, see http://www.adobe.com/products/adobeconnect.html
Release Date
Adobe Connect 9.5 will be rolled out in phases:
- On-premise: Adobe Connect 9.5 installer for customer on-premise deployments (All supported Locales): Oct 19th, 2015
- Hosted: Adobe Connect 9.5 service hosted by Adobe: Starting Oct 12th, 2015. Please check the migration schedule for your account here
- Managed Services: Adobe managed customer specific cloud deployment of Adobe Connect: Update scheduled based on customer requirement. Please reach out to your Adobe Connect managed services representative to schedule your update
System requirements
For latest system requirements please visit the Adobe Connnect Tech Specs Page.
Important update information
Please review the following important information regarding the update.
New Adobe Connect Add-in
This update requires a new Adobe Connect Add-in (henceforth referred to as simply “Add-in”) for functionality specific to meeting hosts and presenters on Windows and Mac. You will be asked to install the new Add-in when:
- You try to start/join a 9.5 meeting for the first time and
- Have an older version of the Connect Add-in installed
OR
- You invoke screen sharing, application sharing, or share PowerPoint (PPTX format) files and
- Do not have the Connect 9.5 Add-in installed OR
- Do not have the latest version of the Connect Add-in installed
If you are in a locked-down IT environment, we recommend that you ensure that all of your end users have the new Adobe Connect Add-in and Adobe Flash Player (version 13.0 or later) installed. Please download the Adobe Connect 9.5 Add-ins from this page, or directly from the links here:
Minimum Adobe Flash Player version 13.0 for attending meeting
Adobe Connect 9.5 leverages advancements in Adobe Flash Player technology for improved audio, video and interactivity. The minimum version required to attend meetings is 13.0, but is recommended to always use the latest version of Flash Player which can be downloaded from here.
Key changes to the system requirements
We are adding support for the following:
Client systems:
- Mac OS X 10.10
- Windows 10
- Microsoft Edge browser(Spartan)
For latest system requirements please visit the Adobe Connect Tech Specs page.
Adobe Connect server upgrade paths for on-premise deployments
From Adobe Connect 9.0.x
Upgrade to Adobe Connect 9.5
From Adobe Connect 9.1.x
Upgrade to Adobe Connect 9.5
From Adobe Connect 9.2.x
Upgrade to Adobe Connect 9.5
From Adobe Connect 9.3.x
Upgrade to Adobe Connect 9.5
From Adobe Connect 9.4.x
Upgrade to Adobe Connect 9.5
From Adobe Connect 8.x
Upgrade to Adobe Connect 9 -> then to 9.5
From Adobe Connect 7.5
Upgrade to Adobe Connect 8 -> then to 9 -> then to -> 9.5
What's New in Adobe Connect 9.5
Details about the new features and functionalities added as part of the Adobe Connect 9.5 can be found here:
https://helpx.adobe.com/adobe-connect/release-note/connect-95-whats-new.html
Issues Resolved
Issue Tracking Number |
Issue Description |
3677498 |
Fixed issue where no audio was observed in the converted MP4 using 9.2 add-in |
3761651 |
Fixed issue where Screen sharing was not broadcasting to participants after 20 minutes of sharing |
3776576 |
Fixed issue where blank white page resulted when trying to access content link using SCORM wrapper |
3789288 |
Fixed issue where users could not link Connect 9.3 account with AEM6.0 Webinar Integration Package |
3804933 |
Fixed issue where user were unable to interact with meeting when network is lost and reconnected during screen share |
3809083 |
Fixed issue where Disk usage was not showing an increase after user added a content in the content library |
3831670 |
Fixed issue where duplicate users were observed on event participant list |
3840702 |
Fixed issue where participants were unable to register as per the set "Event Registration Limit" |
3843662 |
Fixed issue where CQ and system time zone representing the country differed in some cases |
3846938 |
Fixed issue where event template page was broken with no side kick |
3857492 |
Fixed issue where Add-in crashed when user tried to change the audio provider in the meeting itself on win 8.1 |
3912584 |
Fixed issue where new user account email had blank link for account administrator email |
3914277 |
Fixed issue where pods option was available in the meeting room even if layout option was locked in the meeting template |
3916220 |
Fixed issue where incorrect time zone was set for Moscow/Russia |
3917245 |
Fixed issue where Connect Add-in crashed while making Recording Offline |
3917423 |
Fixed issue where for a few accounts, duplicate emails were being sent for event confirmation |
3917708 |
Fixed issue where users saw a Flash Player exception on reconnecting after user had once enabled and disabled the presenter only area |
3927282 |
Fixed issue where a user added as a meeting Host through ‘edit participants’ but not added to any group, could not access all meeting reports |
3948278 |
Fixed issue where users were unable to convert the event predefined fields under registration questions to the language in which the event is created |
3957798 |
Fixed potential XSS vulnerability on html Url |
3961724 |
Fixed issue where Event Managers could change Event User Policy |
3966015 |
Fixed issue where Captivate feature "Scalable HTML Content" did not work with Adobe Connect when published in SWF |
3974342 |
Fixed issue where meeting failover didn’t work for few users |
3976251 |
Fixed issue where offline FLVs were running too fast |
3983235 |
Fixed issue where Burst Pack Reports did not show correct data for meeting usage |
3984489 |
Fixed issue where chat history cleared out but left html tags at the top |
3998009 |
Fixed issue where on moving to another meeting using same audio profile ghost users were seen in the attendee pod from the previous meeting |
4001393 |
Fixed issue where on a few occasions, text in quiz options were missing for participants while using sync |
4021944 |
Fixed issue where only one folder was visible under Seminar license folder |
4024249 |
Fixed issue where a presentation published from Presenter version <= 7.0.6 took long to load during recording playback |
3722313 |
Fixed issue where a user is able to upload invalid file type for Speaker Image without getting an Error message |
3761798 |
Fixed issue where event catalog page threw an error "Error communicating with Adobe Connect Server" due to Unicode Characters being used on Event info/Details Info/Speaker Info section |
3774709 |
Fixed issue where date format was incorrect in training graph for non EN locales |
3788456 |
Fixed issue where Pods were still maximized after reset layouts |
3788605 |
Fixed issue where users were not able to change text properties -font/size/colour if the size of share pod is small |
3791917 |
Fixed issue where IE10, Report Suite ID was always displayed as "undefined" under "Event Management -> Event Administration -> Analytics Administration". |
3795964 |
Fixed issue where event error message did not wrap properly on the registration page |
3802091 |
Fixed issue where campaign attribution was not carried forward to more than one event in a user session |
3805578 |
Fixed issue where "Add-in stopped working .." message was shown to a few users on closing the add-in |
3805988 |
Fixed issue where the seminar dashboard's number of views were incorrect |
3811722 |
Fixed issue where users could not order the Seminar Room names |
3817903 |
Fixed issue where Whiteboard Text objects got locked and could not be unlocked for someone else to edit |
3820575 |
Fixed issue where on pasting a lot of text in the text tool in whiteboard, the text went out of the share pod's boundaries |
3826690 |
Fixed issue where event dash board took a long time to load |
3834225 |
Fixed issue where main meeting options did not work after user navigated to them by keyboard shortcut from the attendees pod |
3834669 |
Fixed issue where time zone displayed in Upcoming Events and Event info was incorrect for locale South Africa and time zone Harare, Pretoria |
3835366 |
Fixed issue where on duplicating an event with Social enabled only the state of the top level checkbox was duplicated |
3835834 |
Fixed issue where no display warning notification was given when recording is started by Promoted Host |
3836424 |
Fixed issue where the registration page with Login and Password fields are not denoted as required which resulted in no JAWS announcement when tapping into the field |
3836437 |
Fixed issue where on event registration page, JAWS does not inform the users that they have already registered |
3847217 |
Fixed issue where few users found that Presenter Content in Share Pod was not Synchronized for all Participants |
3847822 |
Fixed issue where Accessing a MP4 content that is set to public on a mobile device still prompted users to authenticate |
3851663 |
Fixed issue where there was an extra < in the email sender |
3859156 |
Fixed issue where users had permission issues with recordings used as content under the shared content library |
3860635 |
Fixed issue where two users could own same ‘my meeting’ folder at the same time |
3862559 |
Fixed issue where seminar participants could not be removed from hold |
3862987 |
Fixed issue where Meeting invite was missing the Audio Conference details of the meeting room |
3910009 |
Fixed issue where sent message was not shown in the Q & A pod |
3914293 |
Fixed issue where denied user were not shown proper messages while accessing event pages |
3919126 |
Fixed issue where recurring Course Reminder Emails feature was not working for users who have Failed/Not Taken the course |
3921443 |
Fixed issue where sorting in Reports flex component created strange order |
3928388 |
Fixed issue where participants on Hold saw message in Italian while the language of Meeting, My Profile and Accountwas set to French |
3933099 |
Fixed issue where a participant, which logged in to meeting through Event login page, could not upload file to Share/File pod when promoted to Presenter or Host |
3936100 |
Fixed issue where despite user having completed all the courses in the curriculum, the curriculum status was stuck on in-progress |
3938175 |
Fixed issue where responses to meeting invitations sent with iCal attachment had admin@adobeconnect.com as a recipient |
3941410 |
Fixed issue where ghost participant was seen while recording using Intercall audio |
3943491 |
Fixed issue where lowering the video quality in the meeting room also affected the audio quality adversely |
3946065 |
Fixed issue where Event catalog was not shown properly on iOS mobile devices |
3947708 |
Fixed issue where for iCal, body of invitation came incomplete when seen in Lotus Notes 9.0.1 client |
3949264 |
Fixed issue where an Invalid Selection Error is thrown while adding prerequisites to a training present under a folder |
3950151 |
Fixed issue where session were allowed to be extended despite a conflicting scheduled session on the same Seminar rooms / Seminar License |
3952276 |
Fixed issue where for existing users link asked password from the users despite events set to password not required for registration |
3952550 |
Fixed issue where there was no option to hide drawing toolbar for whiteboards |
3952556 |
Fixed issue where was no export whiteboard option for participants |
3958363 |
Fixed issue where cursor didn’t automatically show up in the passcode entry box at the meeting passcode page |
3959050 |
Fixed issue where presenter only area was visible in break out room |
3959888 |
Fixed issue where meeting fail-over in Cluster did not work when Windows firewall was turned on, even if ports 8506 and 8507 were open |
3959990 |
Fixed issue where users were able to delete an event user group without first deleting the associated event which threw Not Found error when user tried to manage the participants for such an event |
3967807 |
Fixed issue where poll reports data did not get displayed for more than 100 users in a seminar session |
3969065 |
Fixed issue where Named Webinar manager could not create audio provider |
3969505 |
Fixed issue where on clicking on chat pod in the mini control panel, note pod is opened instead |
3970385 |
Fixed issue where discrepancy was observed in the seminar session reports |
3971146 |
Fixed issue where invitation email was not getting generated for Public Meeting |
3975200 |
Fixed issue where recording did not pause/seek until the browser is restored |
3975470 |
Fixed issue where on Mac, switching desktop views while screen sharing restarted the machine |
3976178 |
Fixed issue where slides were not changing in the recording |
3977806 |
Fixed issue where Token Merge was not working once Arkadin Audio Conference is established |
3981927 |
Fixed issue where Participants could not draw in a meeting room if you disable and then enable the draw feature |
3986490 |
Fixed issue where duplicate audio was observed for an edited recording playback |
3988380 |
Fixed issue where for a registered user who has changed his name in the attendee pod, old name is still visible in chat transcripts |
3995112 |
Fixed issue where audio goes missing for first few minutes from recording playback |
3997681 |
Fixed issue where there was no paging option for Seminar Room List |
3997907 |
Fixed issue where latency and camera freezing was observed while drawing in the meeting room |
4013313 |
Fixed issue where event catalog displayed blank page if Event tags contained any special characters |
4015201 |
Fixed issue where login-Url runtime field included user login even though event was set to register without password |
4025226 |
Fixed issue where privacy policy link returned error page |
3678496 |
Fixed issue where Add-in asked for enabling accessibility option even though it was already enabled |
Known Issues
Issue Tracking Number |
Issue Description |
3953712 |
For a multi-slide presentation, on disabling and enabling the draw option after moving through some slides, the objects drawn on previous slides appear on the new slide fleetingly |
3969417 |
Users get an error when they try to approve a group that contains several thousand users in an event |
3977595 |
While sharing swf content in a virtual classroom, "show sidebar to participants" option does not work as expected for users on MAC machine |
3980775 |
Attachments inside the Presentation are not available on the playbar |
3982121 |
Intermittently, for animated presentations, clicking the playbar button once shows two animation objects for every click |
3985761 |
On Mac, scrollbar is not visible while changing the slides from sidebar |
3990011 |
The "change view" shortcut is not available while sharing Presenter HTML content |
4002936 |
Report Filters criteria once set is applied on every course, meeting or seminar under the account |
4007426 |
When an administrator changes the default language/default time zone from Administration->Account, the changes do not get reflected |
4010048 |
For a few reports, on downloading them, fields that are added into report have a different default name as compared to the displayed names |
4010519 |
Un-sync mode should get triggered when scenario interaction is playing in shared content |
4011492 |
Campaign IDs which contain space or “+” are reported inconsistently in the Campaign Report and User Information Report aggregate CSV |
4014113 |
Sorting filter for TYPE is not working in the content page |
4017553 |
Incorrect representation on the graph for “by questions” report if the quiz has captivate negative score questions |
4019300 |
Audio starts playing even, though the playbar is in stopped state, if the user shares a presenter file from the recently shared items after having stopped sharing on the same audio slide |
4022267 |
Hot spot type question does not show it's "type" under reports for Virtual Classrooms |
4025595 |
MP4 conversion on server fails for certain recordings |
3958461 |
When HTML content is shared in the share pod, "pillar boxing" view nor "letter boxing" view is not available |
3985837 |
The tooltips on the playbar buttons for captivate content are not visible |
4030237 |
Offline MP4 conversion window is output resolution on macbook pro with retina display is not the same as selected in the settings dialog |
More Information
Product details |
|
Adobe Connect User Community |
|
Adobe Connect Help |
|
Adobe Connect Extensions |
|
Adobe Connect Support |
http://www.adobe.com/support/connect/connecthostedsupport.html |
Adobe Connect Updates |