This document contains details about the Adobe Connect 11.4 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 11.4 is a major release providing new compliance control settings and introducing new improved Audio and Video experience as limited beta to selected customers
Release dates
Adobe Connect 11.4 rolls out in the following phases:
Hosted services:
Upgrades will begin on Nov 7, 2021. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments:
Will be available from Dec 7, 2021.
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
What's New in Adobe Connect 11.4
Play MP4 files placed on slides
- Meeting hosts and presenters can now upload PowerPoint presentations with MP4 files placed on slides. The MP4 files will play for all participants when the slides are advanced. Hosts and presenters can enable the Presentation Playbar for greater control over play/pause and playback scrubbing.
New Compliance and Control settings for greater security
Account Administrators can now remove the public access options for rooms and recordings to ensure greater security.
- New option to remove the access choice of "Anyone who has the URL may enter the room" for all meeting rooms, seminar rooms, and virtual classrooms in the account
- New option to remove the ‘public’ access choice for all recordings in the account
Limited Beta for improved Audio/Video Experience{BETA}
Adobe Connect 11.4 introduces and entirely new audio/video delivery experience as a beta feature. The new audio/video beta feature is available to customers upon request by the account administrator.
New capabilities:
- Ability to turn on the new Audio/Video Experience per room
- Support for one full-resolution (1080p) webcam in the Video pod
- Support for up to three high-resolution (720p) webcams in the Video pod
- A new 'Focus view' (single camera display) in the Video pod
- Support for 'Follow the Active Speaker' mode in Focus view and Filmstrip view in the Video pod
- Pagination in the Video Pod (beyond 20 webcams)
- Server-based MP4 meeting recordings
- Screen share support from browsers
- Attendee connection status in the Attendee pod
Some of the existing features like telephone-based audio integration and creation of interactive recordings are not yet available when the new audio/video experience is enabled in a room. For more information see Capabilities and Limitations.
For more information on the new features and enhancements in Adobe Connect 11.4, see What's New in Adobe Connect.
System requirements
For the latest system requirements, see the Adobe Connect Technical Specifications page.
Adobe Connect application
This update does not include a new version of the Adobe Connect application.
You will be prompted to install and run the new Adobe Connect application in the following situations:
- You attempt to login to a meeting using a previous version of the Adobe Connect meeting application.
- You attempt to share your screen from a browser.
- You select “Switch to desktop application” from the meeting context menu.
If you are an administrator, ensure that end users have the latest Adobe Connect application. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:
Upgrade paths for on-premise deployments
Here are the prerequisites for this release:
- From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
- From Adobe Connect 9.x, upgrade to Adobe Connect 11.4
- From Adobe Connect 10.x, upgrade to Adobe Connect 11.4
Issues resolved
Issue Tracking Number |
Issue Description |
|---|---|
| 4130717 | Fixed an issue where MP4 videos embedded on PPTX slides were not controlled by the presentation playbar |
| 4130674 | Fixed issue where room was stuck on preparing |
| 4130447 | Fixed an issue where webcam and microphone disconnected after clicking on email ID's in chat |
| 4130424 | Fixed issue where users were not able to generate 'Training>Reports>By Users', and were getting “Request Not Processed” error on certain accounts (hosted on the following clusters: NA1, NA2 , NA7 , NA12, and EMEA3) |
| 4130416 | Fixed issue where deleted chat reappears during screen share |
| 4130410 | Fixed issue where PDF files lose characters when uploaded into meeting room |
| 4130383 | Fixed issue where Event invitation e-mail was not sent to all invitees |
| 4130222 | Upgraded JDK to version 1.8.0_301 |
| 4130088 | Fixed issue where, when the desktop application is launched the status indicator temporarily drops from green to red for a couple of seconds and then jumps back to green again |
| 4130069 | Fixed issue where text used in Meeting invitation email resulted in the emails ending up in Junk folder |
| 4129999 | Fixed an issue where switching between the 'Fit Width' to 'Fit Page' options did not update for participants when using a single page PDF document |
| 4129923 | Upgraded jQuery to version 3.5.1 |
| 4129852 | Fixed issue where the UV conference number was showing in the Attendee pod instead of being hidden for MeetingOne audio conferences |
| 4129787 | Fixed issue where host is coming in as participant rather than as a host and it takes multiple attempts to have correct permissions |
| 4129656 | Fixed issue where meeting report shows incorrect login time |
| 4129228 | Fixed an issue where some slides show mirrored text when shared in meeting room |
| 4129189 | Fixed issue where 'conversion error' was shown when uploading certain PowerPoint PPTX files in meeting rooms |
| 4128970 | Fixed issue where PDFs that were created from a file did not scale correctly |
| 4128968 | Fixed a potential vulnerability |
| 4128960 | Fixed issue where attendee report shows wrong host start time |
| 4128918 | Fixed issue where in Event listing images are not displayed |
| 4128823 | Fixed issue where Q&A Pod disappears completely and can't be brought back |
| 4128797 | Fixed issue where an image containing a formula in an uploaded PowerPoint PPTX file did not display correctly when shared in meeting room or recording and some smaller fonts become blurry |
| 4128343 | Fixed issue where reports do not show user's duration in a meeting session |
| 4128058 | Fixed issue where a PowerPoint PPTX could not be uploaded to the content library or to a meeting room |
| 4122005 | Improved accuracy of Concurrent License Usage Reporting |
| 4115559 | Fixed issue where Course report showing incorrect Max scores causing even the Passed users to appear as Failed |