This document contains details about the Adobe Connect 12.3 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 12.3 is a minor release introducing new features, improvements to existing features, greater accessibility and fixes to known issues.
Release dates
Adobe Connect 12.3 will roll out in the following phases:
Hosted services:
Upgrades will begin on Apr 23, 2023. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments:
Will be available from May 10, 2023
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
What's new in Adobe Connect 12.3
Self-Selection in Break Out Rooms
Hosts can now allow participants to choose the Breakout Room they want to be a part of. Participants will see a Breakout Bar that displays the breakout room that they are currently in and they can switch to another breakout room as and when needed.
New Option to disable hyperlinks in Chat, Q&A, Notes and Poll pods
We have introduced a new option in Compliance and Control under Pods Management that disables participants from clicking on hyperlinks shared in Chat, Q&A, Notes and Poll pods. If disabled, URL’s will be displayed just like any other string.
Updated Installer for On-Premise customers
A patch installer will be available for on-premise customers to upgrade to 12.3.
For more information on the new features and enhancements in Adobe Connect 12.3, see What's New in Adobe Connect.
System requirements
For the latest system requirements, see the Adobe Connect Technical Specifications page.
Adobe Connect application
This update does not include a new version of the Adobe Connect desktop application for Windows and MacOS
If you are an IT administrator you can ensure that all users have the latest Adobe Connect application with our installer. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:
Upgrade paths for on-premise deployments
Here are the prerequisites for this release:
- From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
- From Adobe Connect 9.x, upgrade to Adobe Connect 12.0 before applying this patch
- From Adobe Connect 10.x, upgrade to Adobe Connect 12.0 before applying this patch
- From Adobe Connect 11.x, upgrade to Adobe Connect 12.0 before applying this patch
Issues resolved
Issue Tracking Number |
Issue Description |
|---|---|
4136702 |
Fixed an issue where delimiter between email addresses was incorrectly mentioned as comma (instead of semicolon), when sending email link to a content to multiple recipients |
4140061 |
Fixed an intermittent issue where anonymization of recordings was not working |
4139610 |
Fixed an issue where user was unable to see Manage Meeting Information Page when users were Meeting Hosts or part of Administrator-Limited |
4140433 |
Fixed an issue where the Request Control button was not visible during Screen Share |
4137591 |
Fixed Help links on the login page which were not pointing to the correct page |
4139503 |
Fixed the issue caused by empty shapes in PowerPoint slides, by omitting them during conversion |
4136378 |
Fixed an issue where Event Email triggers relative to the time of event are incorrect for duplicated events. |
4139389 |
Fixed an issue where a PDF was not rendered correctly in some scenarios in the Share Pod |
4121476 |
Fixed an issue where animation order was not preserved in the converted output, during PPTX conversion |
4140486 |
Fixed an issue where event emails were not being sent once an event was published |
