This document contains details about the Adobe Connect 12.6.1 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 12.6.1 is a minor release introducing improvements to existing features, greater accessibility, and fixes to known issues.
Release dates
Adobe Connect 12.6.1 will roll out in the following phases:
Hosted services:
Upgrades will begin on Jun 4, 2024. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments:
A patch for 12.6.1 will not be available for on-prem installations.
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
What's new in Adobe Connect 12.6.1
Enhancements to Closed Captions
- Closed captions will be scrollable again. Based on customer feedback, the change introduced in 12.6 to disable caption scrolling has been reverted.
- Attendees will be able to view captions only from the time they join a room and select Show captions. They will not be able to scroll and view captions made before their joining time. This will also apply to breakout rooms, and attendees will be able to view captions only from the time they join the breakout room and select Show captions.
- A new compliance and control setting will allow admins to control the visibility of the Transcript Viewer for recordings. The setting Enable transcript viewer for recordings can be found under Admin > Compliance and Control > Recordings, Closed Captions and Notice > Recordings.
- When Enable transcript viewer for recordings is checked, the Transcript Viewer will be available for all transcribed recordings. The Transcript Viewer for individual recordings can be disabled by visiting the 'Edit Information' page for the recording and unchecking Show transcript viewer (Beta).
- Hosts can export the transcripts in VTT format by selecting Actions -> Export Transcript on the Recording Information page of the recording.
System requirements
For the latest system requirements, see the Adobe Connect Technical Specifications page.
Issues resolved in server version 12.6.1
Issue Tracking Number |
Issue Description |
|---|---|
| 4149514 | Fixed an issue where any audio embedded in PPTX file played only through the computer speaker and was audible even when speakers were muted. |
| 4150183 | Fixed an issue where the lead qualification criterion for events failed to save. |
| 4150306 | Fixed an issue where the camera for hosts turned off during the session. |
| 4151105 | Updated aria-labels, for pod fullscreen icons, to be unique. |
| 4151106 | Updated aria-labels, for dopdown menu icons in the menu bar, to be unique. |
| 4151447 | Fixed an issue which caused the camera video to freeze and show a loading icon |
| 4151492 | Fixed an issue where the meeting room opened as a blank white screen |
| 4151495 | Fixed an issue where the chats in templates did not appear inside new rooms created using the template. |
| 4151497 | Fixed an issue where the Notes pod were scrolled to the bottom of the note. |
| 4151603 | Fixed issues where the session recording failed to start |
| 4151625 | Fixed an issue where participant role changes in the Attendees pod were not visible to hosts but were visible to participants. |
| 4151812 | Fixed an issue where recordings auto-played on mobile devices and the playback bar was not visible. |
| 4151929 | Fixed an issue where it was not possible to scroll the chats in Chat pod. |
| 4152075 | Fixed an issue where same word appears multiple times in closed captions. |
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online