This document contains details about the Adobe Connect 12.4.1 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 12.4.1 is a minor release introducing new features, improvements to existing features, greater accessibility, and fixes to known issues.
Release dates
Adobe Connect 12.4.1 will roll out in the following phases:
Hosted services:
Upgrades will begin on Aug 4, 2023. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments:
Will be available by the second week of August 2023.
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
System requirements
For the latest system requirements, see the Adobe Connect Technical Specifications page.
Adobe Connect application
This update does not include a new version of the Adobe Connect desktop application for Windows and macOS.
If you are an IT administrator, you can ensure that all users have the latest Adobe Connect application with our installer. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:
Upgrade paths for on-premise deployments
Here are the prerequisites for this release:
- From Adobe Connect 9.x, upgrade to Adobe Connect 12.4.1
- From Adobe Connect 10.x, upgrade to Adobe Connect 12.4.1
- From Adobe Connect 11.x, upgrade to Adobe Connect 12.4.1
- From Adobe Connect 12.x, upgrade to Adobe Connect 12.4.1
NOTE: Adobe Connect 12.4.1 contains all the features released in the version 12.4. For information on the new features and enhancements in the version 12.4, see Adobe Connect 12.4 Release Notes.
Issues resolved and changes with Adobe Connect 12.4.1
Modernized Adobe Connect Central Home Page and Navigation
Added a View All Rooms option in the Room Widget to allow for quick navigation to My Meeting Rooms, My Seminar Rooms, and My Virtual Classrooms.
Enhanced Event Templates
Added a new mobile friendly event template for events with no speaker information.
Added speaker info section in the default event template.
Issue Tracking Number |
Issue Description |
|---|---|
4142445, 4142997, 4142998 |
Fixed an issue where it was not possible to resume the audio broadcast in meetings with Universal Voice (UV) after the broadcast stopped due disconnection from UV service provider. |
4142817 |
Fixed an issue where the logo banners uploaded via Customize Central were not reflecting. |
4142964 |
Fixed an issue where quiz results were not saved correctly for quizzes created via Adobe Captivate for On-Premise customers. |
4143074 |
Fixed an issue where the meeting room report did not reflect the correct number of attendees. |
4143132 |
Fixed an issue where some labels in Quiz pod in German locale was not optimal. |
4143135 |
Fixed an issue where Quiz pod reports took a long time to load. |
4143164 |
Fixed an issue where the fonts in Quiz pod were inconsistent. |
4143200 |
Fixed an issue where users were able to join two parallel instances of the same meeting room. |
4143212 |
Fixed an issue where new lines and spaces in event descriptions were not showing correctly. |
4143226, 4143840 |
Fixed an issue where it was not possible to create a new room based on a template which contained Quiz pod. |
4143227 |
Fixed an issue where uploaded images were not showing up in test event emails. |
4143228 |
Fixed an issue where Quiz pod reports were not visible for virtual classrooms. |
4143238 |
Fixed an issue where Quiz pod questions were showing up in Poll pod reports. |
4143258 |
Fixed an issue where pausing a recording resulted in out-of-sync captions. |
4143284, 4142991 |
Fixed an issue where the file extension for some downloaded files was set to 'txt'. |
4143326, 4143917 |
Fixed an issue where some labels on home page in French locale were not optimal. |
4143380 |
Fixed an issue where some browser access options in compliance and control section in Adobe Connect Central administration pages were not saved. |
4143424 |
Fixed an issue where it was not possible to add ALT text tags for some event templates. |
4143432 |
Fixed an issue where the Catalog and Templates tab were not visible for some users. |
4143446 |
Fixed an issue where captions were not available when playing meeting recordings for On-Premise customers. |
4143473 |
Fixed an issue where registration questions did not appear correctly for duplicated events. |
4143475 |
Fixed an issue where the option to edit recordings was not available for On-Premise customers. |
4143721 |
Fixed an issue where the password hint text did not pop up correctly during event creation. |
4143801 |
Fixed an issue where some recordings could not be downloaded. |
4143212, 4143808 |
Fixed an issue where newlines and spaces in event descriptions were not showing correctly. |
4143858 |
Fixed an issue where multiple meetings failovers were observed after updating to the latest JVM (Java Virtual Machine) version. |
4143908, 4143936 |
Fixed an issue where setting 'No close date' for a course was still leading to it being closed. |
4144001 |
Fixed an issue where some event templates were not editable. |
4144205 |
Fixed an issue where campaign id information was not available in downloaded reports. |
4144237 |
Fixed an issue where Poll pod reports took a long time to load. |
