Adobe Connect is about to get faster, smarter, and younger with the upcoming Adobe Connect 12 upgrade, scheduled for Spring, 2022.
With this new upgrade, Adobe Connect’s legacy, the Flash-based Classic View will reach its end-of-life. Customers will no longer be able to host or join Adobe Connect sessions using the Classic View.
If you haven’t transitioned your Flash-based content and rooms to the HTML-based Standard View, then now would be the right time , ahead of Adobe Connect 12 release.
For more information, see Adobe Connect Classic View End of Life (EOL).
This document contains details about the Adobe Connect 11.3 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 11.3 is a major release providing a new meeting application, new features, improvements to key features, and greater accessibility.
Release dates
Adobe Connect 11.3 rolls out in the following phases:
Hosted services:
Upgrades will begin on Sep 10, 2021. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments:
Will be available from Sep 26, 2021.
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
What's New in Adobe Connect 11.3
Greater Accessibility - Improvements to Closed Captioning
New Closed Caption providers (1CapApp, Ai-Live, and VITAC) are now built-in, persistent provider tokens can be created, and we've improved the provider integration workflow. For more information, see Closed Captioning in HTML client.
Focus on Accessibility - Chat and Polls
Chat and Poll pods have had significant updates to better support screen readers, numerous UI elements have been fixed, and keyboard navigation has been enhanced.
Offline recordings - Now available in Standard view
In Adobe Connect Classic View, you could convert and download an Adobe Connect session recording offline, in MP4 or FLV format. The conversion happens using the Adobe Connect application for desktop. In Adobe Connect 11.3, you can convert a meeting into MP4, and download recordings in the Standard view. For more information, see Offline recording in Standard view.
For more information on the new features and enhancements in Adobe Connect 11.3, see What's New in Adobe Connect.
System requirements
For the latest system requirements, see the Adobe Connect Technical Specifications page.
Adobe Connect application
This update includes new version of the Adobe Connect application for both Windows and Mac.
You will be prompted to install and run the new Adobe Connect application in the following situations:
- You attempt to login to a meeting using a previous version of the Adobe Connect meeting application.
- You attempt to share your screen from a browser.
- You select “Switch to desktop application” from the meeting context menu.
The 'lightning installer' workflow, which installed the application directly from within the meeting, required the Flash Player and is not available since Adobe Connect 11.
If you are an administrator, ensure that end users have the latest Adobe Connect application. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:
Upgrade paths for on-premise deployments
Here are the prerequisites for this release:
- From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
- From Adobe Connect 9.x, upgrade to Adobe Connect 11.3
- From Adobe Connect 10.x, upgrade to Adobe Connect 11.3
Issues resolved
Issue Tracking Number |
Issue Description |
|---|---|
| CONN-4125405 | Accessibility - added CTRL-F9/CMD-F9 to navigate through pods and bring active pod to front |
| CONN-4127614 | Accessibility - added support for subtitles on MP3 content |
| CONN-4127027 | Accessibility - Chat 'Sound On' options menu item lacked meaningful accessible name |
| CONN-4120331 | Accessibility - Chat box contained in assertive live region in recordings |
| CONN-4120330 | Accessibility - Chat pod elements had non-unique id attributes in recordings |
| CONN-4108223 | Accessibility - Chat pod now reads only the most recent 10 chat messages instead of the entire chat |
| CONN-4125408 | Accessibility - Closed Captions - add new providers (1CapApp, Ai-Live, VITAC) to the provider list |
| CONN-4122250 | Accessibility - Closed Captions - add support for VITAC MeetingID workflow |
| CONN-4129484 | Accessibility - Closed Captions - copying captioning API URL token includes complete server in the URL |
| CONN-4125407 | Accessibility - Closed Captions - create peristent tokens for caption streams before the meeting starts |
| CONN-4129146 | Accessibility - fixed issue where 'Caption Title' field appeared to be filled but caused CC to fail |
| CONN-4127443 | Accessibility - fixed issue where a status update notification changed focus |
| CONN-4126108 | Accessibility - fixed issue where microphone did not stay muted when using the spacebar to toggle |
| CONN-4127048 | Accessibility - focus was lost when Poll was closed |
| CONN-4120339 | Accessibility - HTML IDs were not unique in polls in recordings |
| CONN-4120338 | Accessibility - Poll check-boxes lacked labels or accessible names in multiple answer |
| CONN-4127036 | Accessibility - Poll elements had ID attributes that were not unique |
| CONN-4120340 | Accessibility - Poll multiple answer checkbox question was not associated with the check-boxes |
| CONN-4127046 | Accessibility - Poll multiple choice radio buttons lacked valid labels |
| CONN-4127045 | Accessibility - Poll radio group for the multiple choice lacked a label |
| CONN-4127041 | Accessibility - Poll text elements had insufficient color contrast |
| CONN-4128816 | Added 'T' symbol for RTMPT tunneling connections in Standard view |
| CONN-4129304 | Added "Speaker & Microphone Setup" under microphone menu |
| CONN-4126512 | Added ability to change PDF view percentages |
| CONN-4126046 | Added ability to control allowing or blocking MP4 download from Share pod |
| CONN-4126744 | Added ability to copy previous answer response from Q&A pod |
| CONN-4125437 | Added animated microphone icon on the menu bar to indicate users local microphone activity |
| CONN-4127705 | Added support for authenticating multiple domains using SSO (Single Sign-On) |
| CONN-4125662 | Added unique icon to Attendee pod for 'telephone only' users |
| CONN-4129589 | Fixed issue where attempting to download content from file share pod in a public recording prompted login |
| CONN-4126405 | Fixed issue where clicking on the camera icon in menu paused camera. Clicking on camera icon now closes webcam |
| CONN-4129153 | Fixed issue where event template header font size changes were not being reflected on pages |
| CONN-4126048 | Fixed issue where layout dock changed sides after starting and stopping screenshare |
| CONN-4128050 | Fixed issue where microphone icon is shown as connected but user cannot publish audio |
| CONN-4127236 | Fixed issue where MP3 and MP4 playback bar was incorrect in Safari browsers |
| CONN-4126339 | Fixed issue where MP4 pod volume was being ignored when adjusted by room speaker volume |
| CONN-4125088 | Fixed issue where notification did not disappear from mini-palette after it was closed from pop-up toast dialog |
| CONN-4127559 | Fixed issue where on-demand recording Events reported 'Time Taken' field as NULL |
| CONN-4122805 | Fixed issue where password protected PDFs were not prompting for password |
| CONN-4126939 | Fixed issue where phone audio from a breakout room leaks to the main room |
| CONN-4128938 | Fixed issue where rooms created with a meeting template with CC enabled were stuck on preparing room |
| CONN-4127544 | Fixed issue where running a By Users course report generated a 'Request not processed | Internal DB error' |
| CONN-4128759 | Fixed issue where Safari users did not receive audio |
| CONN-4122928 | Fixed issue where scroll bars were rapidly appearing and disappearing in browsers |
| CONN-4128415 | Fixed issue where setting MP4 share Pod to fullscreen caused other Share pods to go fullscreen |
| CONN-4127983 | Fixed issue where Share pod annotations export snapshot by email did not work |
| CONN-4123877 | Fixed issue where subsequent toast notifications were not appearing for raised hands unless participants cleared their status first |
| CONN-4129766 | Fixed issue where switching between subtitle languages on MP4 video opened a Whiteboard |
| CONN-4126937 | Fixed issue where switching cameras from 'film strip view' to 'grid view' did not play on web browsers |
| CONN-4125033 | Fixed issue where the Learners report ded not show expired learners |
| CONN-4127766 | Fixed issue where the Standard app export by email did not support email addresses with a capital letter |
| CONN-4127837 | Fixed issue where update window was being shown behind Start Audio Conference dialog and What's new dialog. |
| CONN-4121483 | Fixed issue where uploaded Articulate Storyline files (SCORM 1.2) did not list correct Number of slides, Duration, Language |
| CONN-4124514 | Fixed issue where user hears both telephony and VoIP after breakout ends |
| CONN-4122010 | Fixed issue where user report incorrectly showed not attended/incomplete |
| CONN-4128942 | Fixed issue where using Admin > Customize > HTML Meeting does not retain logo file after leaving page |
| CONN-4127469 | Fixed issue with customized login colors making labels difficult to read |
| CONN-4127569 | Mobile - iOS users who click "Install Adobe Connect Application" link are now redirected to the new mobile app |
| CONN-4125970 | PowerPoint - fixed issue where animations on slides started over when clicking 'next' button after changing layouts |
| CONN-4125603 | PowerPoint - fixed issue where borders around objects and the bullets are not appearing correctly in Standard view |
| CONN-4126508 | PowerPoint - fixed issue where clicking the 'back' arrow restarted all animations from the beginning of the slide |
| CONN-4123640 | PowerPoint - fixed issue where enabling the presentation playbar caused slides to autoplay |
| CONN-4124390 | PowerPoint - fixed issue where hyperlinks get encoded twice when meeting is accessed in Standard view in Browser |
| CONN-4126106 | PowerPoint - fixed issue where images in EMF format appear distorted |
| CONN-4123652 | PowerPoint - fixed issue where page number of all the slides show 0 in the meeting room |
| CONN-4128339 | PowerPoint - fixed issue where presentations that were re-converted in the meeting still gave "Get Flash Player" error |
| CONN-4128040 | PowerPoint - fixed issue where slides were auto-advancing after animation |
| CONN-4129474 | PowerPoint - fixed issue where the presentation play bar was not showing after enabling show presentation play bar from chevron menu of share pod |
| CONN-4121712 | Recordings - fixed issue where content not in sync with timeline |
| CONN-4125294 | Recordings - fixed issue where initial slide does not show when recording starts |
| CONN-4123745 | Recordings - fixed issue where quality of slides was degraded in HTML recording playback |
| CONN-4115072 | Recordings - fixed issue where the title bar of a share pod shows in the recording even when the host has hidden the title bar |
| CONN-4128967 | Recordings - Make Offline - added ability to burn-in Closed Captions on MP4 recordings |
| CONN-4125352 | Recordings - Make Offline - fixed issue where a spinning wheel (loading indicator) was displayed in Share pod |
| CONN-4121464 | Telelphony - PGi audio now supports 20 breakouts |
| CONN-4129129 | Updated JavaMail library from 1.4 to 1.6 to enable TLS 1.2 support by default |
| CONN-4127689 | Upgraded application server to Tomcat 9.0.48 |
Known issues
| Impact Area | Issue Description | Workaround |
|---|---|---|
| Screen Sharing | Users cannot screen share from a browser. | Attend using the meeting application to be able to screen share. |
| Browser Camera Viewing | Users will only see two live cameras when attending from a browser. Limited performance of browsers forces this limit. | Attend using the meeting application to see all cameras live. |
| Browser Camera Sharing | Users will only be able to broadcast their camera at low resolution (240p) from a browser. Limited performance of browsers forces this limit. | Attend using the meeting application to share full resolution cameras. |
| Closed Captions | Guests who are promoted in meetings cannot configure captioning tokens. | Only registered users can configure caption URLs using tokens. |