Adobe Connect 9.5.2 Release Notes

Overview

Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. For an overview of Adobe Connect, see http://www.adobe.com/products/adobeconnect.html.

Adobe Connect 9.5.2 is a maintenance release and is available as a patch. It delivers fixes to a number of issues and includes a few improvements.

Release Date

Adobe Connect 9.5.2 will be rolled out in phases:

On-premise: Adobe Connect 9.5.2 installer for customer on-premise deployments (all supported locales): Feb 11th, 2016
Hosted: Adobe Connect 9.5.2 service hosted by Adobe: Starting Feb 7th, 2016
Managed Services: Adobe managed customer specific cloud deployment of Adobe Connect: Update scheduled based on customer requirement. Please reach out to your Adobe Connect managed services representative to schedule your update

System Requirements

For latest system requirements please visit the Adobe Connnect Tech Specs Page.

Adobe Connect server upgrade paths for on-premise deployments

The following are the prerequisites before you can upgrade to this release:

From Adobe Connect 8.x, upgrade to Adobe Connect 9.5.x before applying this patch.
From Adobe Connect 9.x, update to Adobe Connect 9.5.x before applying this patch.

What's New in Adobe Connect 9.5.2

Launch Adobe Connect Session Without Flash

Users can now attend Adobe Connect sessions even if Flash is blocked or not available on their systems. They can do so by using the Adobe Connect Add-in. Users who try joining a session on a ‘Flashless’ environment will be prompted to install the add-in.

Users will be required to download and install this add-in and then re-enter the session. The download and install will be a one-time activity only for the user, this add-in will be launched whenever the user enters an Adobe Connect session.

Seminar Move Improvements

We have made it simpler to move seminar rooms across seminar licenses. Users can find this option to move under the seminar room list.

A user can select multiple seminar rooms to move, but there are few restrictions:

Users can't move folders
User can’t move a seminar room which has a running seminar session
User can’t move a seminar room that has a scheduled large seminar session that starts in less than 45 min ( large seminar session buffer)
User can’t move a seminar room that has a scheduled seminar session that starts in less than 45 min ( large seminar session buffer) into a large seminar license

If there is a conflict in the existing session of the room and the license it is being moved, the user will be prompted with a warning and the list of conflicting sessions. The user may choose to proceed in which case the conflicting sessions of the source seminar license will be deleted.

Issues Resolved

Issue Tracking Number	Issue Description
4082388	Fixed issue where users were unable to share background window while using application share
4082376	Fixed issue where feature-update api was required to successfully create account even after using the account-update api
4082353	Fixed issue where Report-My-Meetings API call with name filter was not working
4082329	Fixed issue where error was shown upon removing user from Event manager group
4082279	Fixed issue where Search sort not working for some users
4082245	Fixed issue where multiple Thank You emails were triggering after the event was over
4082243	Fixed issue where CJK characters composition window could not display when input was made in any pod or text field
4082240	Fixed issue where recording with mp3 file was stuck on spinning wheel for few users
4082218	Fixed issue where multiple seminar session could be created for same time slot under one seminar license
4072623	Fixed issue where alignment issues were observed for Event images
4072614	Fixed issue where clicking on ‘schedule a session’ redirected users to Home page (IE only)
4072610	Fixed issue where audio issues were observed while making MP4 recording on the desktop
4072598	Fixed issue where MP4 conversion recording API was not working in silent mode on Mac OS
4072579	Fixed issue where NVCM Virtual Classroom was not honouring 200 seat quota
4072538	Fixed issue where QnA pod and Chat pod did not convert the urls into hyperlink if it started with a number
4072524	Fixed issue where marks for a connect course kept resetting to zero
4072512	Fixed issue where Add-in crashed on Mac OS X El Capitan
4069616	Fixed issue where Pencil drew above the selection pointer on MAC
4067937	Fixed issue where it was seen that Event details for event name including ' (apostrophe) went missing on Event catalog->Date view
4066707	Fixed issue where hiding multiple Share Pods in one meeting did not follow pod's sequence
4063826	Fixed issue where Mp4 recording audio was not available when played using QuickTime
4055616	Fixed issue where when a user tried to delete seminar room that was in subfolder of the license, the room would be shown multiple times in confirmation dialog
4053718	Fixed issue where user could delete a running seminar session without any impact and schedule new sessions at the same time
4047264	Increased the number of silent PGi adaptor-based recordings
4039866	Accessibility: Fixed issue where Event Logo had no alternative text
4039863	Accessibility: Fixed issue where speaker image had no alternative text
4039862	Accessibility: Fixed issue where small banner image had no alternative text
4025856	Accessibility: Fixed issue where Submit and Reset Buttons were not fully descriptive
4025844	Accessibility: Fixed issue where Pipe Image had no alternative text
4025843	Accessibility: Fixed issue where Banner Image had no alternative text
4025834	Accessibility: Fixed issue where Branding Image had no alternative text
4024529	Fixed issue where event group could not be associated back to an event, after it is deleted
4023568	Fixed issue where video is missing from the recording in some cases
4022267	Fixed issue where hot spot type question did not show it's "type" under reports> VC >course (or only course) reports
4017513	Fixed issue where social profile registration failed for few users
4012861	Fixed issue where multiple unexplained fail-over events and FMS crashes were observed for a few on-premise customers
4005303	Fixed issue where calendar was not showing years as expected
3982292	Fixed issue where Mp4 videos were not playing in default players of a few Android devices
3972441	Fixed issue where recording audio froze on playback for a few users
3941410	Fixed issue where Intercall Recording Telephony user was persistent in Meeting
3712665	Accessibility: JAWS: Fixed issue where no non-visual notification was given raise hand in the Connect Add-in.
4027070	Fixed issue where reports were not showing under reports>virtual classroom>specific course>Score, for a captivate html5 content uploaded from a computer to connect content folder
4040733	Fixed issue where Notes pod allowed tab characters even after exhausting its character limit
4038714	Fixed issue where seeking in recording playback took a lot of time when a pod's data streams became huge
4018143	Fixed issue observed while uploading certain custom pods
3583721	Fixed issue where for a content which was published as both HTML 5 and swf from Captivate, the content was not able to play in the meeting room

Known Issues

Issue Tracking Number	Issue Description
4082589	Email address format validation is not working when trying to reset password
4082527	Some cyrillic charset symbols are shown garbled in FireFox and IE
4082491	Firefox freezes while downloading an add-in on clicking the “Download Now” button on the meeting landing page
4082473	Mac Full screen mode on alternate displays is broken in OSX 10.10
4082455	IE9: Download add-in instructions page shows some distortion of the images
4082393	Add-in doesn't launch in Edge after installation with disabled flash
4082392	Social registration workflow is broken
4072506	Event is not created if during event creation workflow, if a user returns to the first page, rename the event being created and clicks next