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Adobe Acrobat Sign for Microsoft Teams: Live Sign user guide

  1. Adobe Acrobat Sign Integrations
  2. What's New
  3. Product Versions and Lifecycle
  4. Acrobat Sign for Salesforce
    1. Install the Package
    2. Configure the Package
    3. User Guide
    4. Enable Digital Authentication
    5. Developer Guide
    6. Advanced Customization Guide
    7. Field Mapping and Templates Guide
    8. Mobile App User Guide
    9. Flows Automation Guide
    10. Document Builder Guide
    11. Configure Large Documents
    12. Upgrade Guide
    13. Release Notes
    14. FAQs
    15. Troubleshooting Guide
    16. Additional Articles
  5. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
      1. Installation Guide
    2. Acrobat Sign for Outlook
      1. User Guide
    3. Acrobat Sign for Word/PowerPoint
      1. User Guide
    4. Acrobat Sign for Teams
      1. User Guide
      2. Live Sign Guide
      3. Mobile User Guide
      4. Release Notes
      5. Microsoft Teams Approvals
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
      1. User Guide
      2. Release Notes
    6. Acrobat Sign Connector for Microsoft Search
      1. User Guide
      2. Release Notes
    7. Acrobat Sign for Microsoft Dynamics 
      1. Overview
      2. Dynamics Online: Installation Guide 
      3. Dynamics Online: User Guide 
      4. Dynamics On-Prem: Installation Guide 
      5. Dynamics On-Prem: User Guide
      6. Dynamics Workflow Guide
      7. Dynamics 365 for Talent
      8. Upgrade Guide
      9. Release Notes
    8. Acrobat Sign for Microsoft SharePoint 
      1. Overview
      2. SharePoint On-Prem: Installation Guide
      3. SharePoint On-Prem: Template Mapping Guide
      4. SharePoint On-Prem: User Guide
      5. SharePoint On-Prem: Release Notes
      6. SharePoint Online: Installation Guide
      7. SharePoint Online: Template Mapping Guide
      8. SharePoint Online: User Guide
      9. SharePoint Online: Web Form Mapping Guide
      10. SharePoint Online: Release Notes
  6. Acrobat Sign for ServiceNow
    1. Overview
    2. Installation Guide
    3. User Guide
    4. Release Notes
  7. Acrobat Sign for HR ServiceNow
    1. Installation Guide (Deprecated)
  8. Acrobat Sign for SAP SuccessFactors
    1. Cockpit Installation Guide (Deprecated)
    2. Recruiting Installation Guide (Deprecated)
    3. Recruiting User Guide
    4. Cloud Foundry Installation Guide
    5. Release Notes
  9. Acrobat Sign for Workday
    1. Installation Guide
    2. Quick Start Guide
    3. Configuration Tutorial
  10. Acrobat Sign for NetSuite
    1. Installation Guide
    2. Release Notes
  11. Acrobat Sign for SugarCRM
  12. Acrobat Sign for VeevaVault
    1. Installation Guide
    2. User Guide
    3. Upgrade Guide
    4. Release Notes
  13. Acrobat Sign for Coupa BSM Suite
    1. Installation Guide
  14. Acrobat Sign Developer Documentation
    1. Overview
    2. Webhooks
    3. Text Tags

Overview

The 'Live Sign' feature of Acrobat Sign for Microsoft Teams allows you to create a smooth online signing experience that resembles in-person signing. It allows you to host a personal, faster, and more secure signing experience within a Microsoft Teams meeting. Meeting participants can join a Live Sign meeting from any device.

Adobe Acrobat Sign for Microsoft Teams: Live Sign user guide provides detailed instructions on how to efficiently obtain e-signatures during virtual meetings.  Learn how to:

Prerequisites

To conduct a Live Sign meeting, you must have:

  • An Adobe Acrobat Sign user account with permission to create agreements or an Adobe Acrobat Pro account.
  • A Microsoft Teams user account.
  • Adobe Acrobat Sign for Teams add-in (version 4.0 or later) installed for your organization and as a personal application.
Note:

Acrobat Sign for Microsoft Teams' Live Sign feature isn't available to Acrobat Standard, Acrobat Reader, or Acrobat Sign for Government (FedRAMP Moderate) customers.

Prepare for the Live Sign meeting

Before initiating a Live Sign meeting, ensure that:

  • You have the Adobe Acrobat Sign for Teams application installed in your workspace.
  • You have sent an agreement that you wish to get signed in the meeting. Or, you have identified a single-signer template that you want to use to create an agreement.
    Note: You can send the agreement to be signed using Acrobat Sign on the web or any Acrobat Sign integration, including the Acrobat Sign integrations for Teams, SharePoint, Outlook, Salesforce, Workday, and others.
  • You have scheduled a Microsoft Teams meeting where the agreement sender (if not you) and all the intended signers of the agreement are invited. 
    Note: For previously sent agreements, only the agreement sender can initiate the Live Sign meeting.

Conduct a Live Sign meeting

To Get an in-progress agreement signed using live sign:

You can use Live Sign to get signatures on your in-progress agreements during a virtual meeting. In-progress agreements are documents that senders have already sent out for signature to one or more signers.

  1. Schedule a Microsoft Teams meeting with all the intended signers. 

  2. Join the scheduled Teams meeting and ensure that all the intended signers have joined the meeting.

  3. From the top menu, select Chat to open the Meeting chat panel. 

  4. From the bottom menu of the Meeting chat panel, select  + and then search for Adobe. From the search listings, select Adobe Acrobat Sign.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  5. In the dialog that appears next, select Add Live Sign.

    Live Signing on Acrobat Sign for Microsoft Teams.

  6. The Authenticating Signers dialog that opens requires you to acknowledge that you will identify and authenticate the meeting participants before signing. To do so, select Continue.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  7. In the dialog that appears next, click Select any in progress agreement.

    Adobe Acrobat Sign for Microsoft Teams: Live Sign

  8. From the list of agreements, select the agreement that you want get signed and then select Next.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  9. In the Please identify signers dialog, identify the signers and then select Next.

    Note: The email addresses are auto-populated for participants authenticated into Microsoft Teams. However, if a signer has joined the meeting as a guest, you must select the correct meeting participant from the drop-down. Ensure that the selected participant matches the signer email in the agreement.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  10. In the Confirm to get signatures dialog, verify the agreement that you want to get signed and the required signers. Once done, select Confirm.

    Adobe Acrobat Sign for Teams: Live signing on agreements

    It displays a Request for signature card in the chat panel which has a 'Review and sign' link for the signers.

  11. Ask your signer to select Review and sign from the Request for signature card and share their screen.

    Note: If you have multiple signers that are required to sign in order,  the signers must wait for the Request for Signature card with their email address before proceeding to sign in the required order.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  12. On selecting 'Review and sign', your signer is asked to confirm their identity and then select Continue.

    It displays the agreement where the signer can start signing.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  13. Once the agreement is displayed, the signer fills in the required fields and applies their signature where needed. Once all the fields are completed, the signer selects Click to Sign.

    Adobe Acrobat Sign for Teams: Live signing on agreements

  14. Once the signer signs and submits the agreement:

    • The signer gets a confirmation message as shown below.
    • The chat panel displays a Confirmation card as shown below.
    • You can now ask your first signer to stop sharing their screen.
    • The chat panel displays another Request for signature card for the next signer
    • Ask the next signer to select Review and sign and follow through the same steps as completed above.
    • Once all the signers have signed, you may get another agreement signed in the same meeting by selecting Sign another from the chat card and then follow through the steps.
    Adobe Acrobat Sign for Teams: Live signing on agreements

To create a single-signer agreement and get it signed using live sign:

You can use Live Sign to create a single-signer agreement and get it signed during a virtual meeting. 

  1. Once you and the intended signer join the scheduled Teams meeting, from the top menu, select Chat.

  2. From the bottom menu of the Meeting chat panel, select  + and then search for Adobe. From the search listings, select Adobe Acrobat Sign.

    Live Signing on Acrobat Sign for Microsoft Teams.

  3. In the dialog that appears next, select Add Live Sign.

    Live Signing on Acrobat Sign for Microsoft Teams.

  4. The Authenticating Signers dialog that opens requires you to acknowledge that you will identify and authenticate the meeting participant before signing. To do so, select Continue.

  5. In the dialog that appears next, select Create a new single signer agreement.

    Live Signing on Acrobat Sign for Microsoft Teams.

  6. In the Select a template to use dialog, select a desired template and then select Next.

    Live Signing on Acrobat Sign for Microsoft Teams.

  7. In the Add the agreement details dialog:

    1. Enter the final agreement name.
    2. Select the appropriate meeting participant from the Signer drop-down list.
      Note: The email address field is auto-populated for participants authenticated into Microsoft Teams. However, if a signer has joined the meeting as a guest, you must manually enter their email address in the Email field.
    3. Ensure that the signer email address matches the selected participant.
    4. Once done, select Next.
    Acrobat Sign for Microsoft Teams: Live Sign

  8. In the Confirm to get a signature dialog that appears, verify the agreement that you want to get signed and the required signers. Once done, select Confirm.

    Live Signing on Acrobat Sign for Microsoft Teams.

    It displays a Request for signature card in the chat panel which has a 'Review and sign' link for the signers.

  9. Ask your signer to select Review and sign from the Request for signature card and share their screen.

    You are also prompted to ask your signer to share their screen.

  10. On selecting the 'Review and sign' button, your signer is asked to confirm their identity and then select Continue.

    It opens the agreement in a new tab.

  11. Once the agreement is displayed, the signer fills in the required fields and applies their signature where needed. Once all the fields are completed, the signer selects Click to Sign.

    Once the signer signs and submits the agreement:

    • The signer gets a confirmation message.
    • The chat panel displays a Confirmation card.
    • You can now ask your signer to stop sharing their screen.
    • If you want to get another agreement signed in the same meeting, select Sign another from the chat card and then follow through the steps.

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