Adobe Illustrator Learn & Support

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Download, find membership help, and learn the basics.

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Tutorials

Find tutorials from novice to expert to help you expand your skills.

Tutorials

User Guide

Get quick answers and step-by-step instructions.

User Guide


Troubleshooting & help

You can download Illustrator from the Creative Cloud apps catalog. Select Download to begin the download and then follow the onscreen instructions. You may be prompted to sign in to complete the download. For more details, see Download Creative Cloud apps.

You can also review Illustrator system requirements to make sure that your system is compatible with our updates. Illustrator runs natively on Apple computers with the Apple silicon M1 chip. For more details, see Illustrator for Apple silicon.

Looking for information on how to install older versions? See Install previous versions of your Creative Cloud apps.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app (including Illustrator) from the Creative Cloud apps catalog. You'll need to sign in with your Adobe credentials to download a trial. Learn how to download and install a Creative Cloud trial.

You can install Illustrator and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about installing Creative Cloud app on another computer.

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Still need help? Find more download and install solutions

Sign in to your Adobe account. Under the Password section, select Change for Current Password, and then follow the onscreen instructions.

Forgot your password? Learn how to reset it.

Learn how to solve some common sign-in issues to regain access to your account.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

In most cases, the trial gets automatically converted to a paid membership. In case you weren't prompted to enter your payment details when signing up for the trial, you can follow these step-by-step instructions to convert your trial to a paid membership.

Learn how to cancel your Creative Cloud membership and understand the Adobe subscription terms. After you cancel your Creative Cloud subscription, you can no longer access your Creative Cloud applications, nor most of the services included in your paid Creative Cloud subscription. Your cloud storage will also be reduced to 2 GB. But you continue to have access to our free membership benefits and any files that you saved directly to your device.

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Still need help? Find more account, billing, and plan answers.

Image Trace lets you trace raster images as high-quality vector artwork.

The Objects on Path   tool lets you attach and align objects to a curved or straight-line path, and then rearrange and move them easily without losing alignment.

You can ideate and create using these generative AI features in Illustrator powered by Adobe Firefly:

  • Text to Vector Graphic lets you create editable vector graphics such as scenes, subjects, and icons using simple text prompts.
  • Text to Pattern lets you create editable vector patterns using simple text prompts.
  • Generative Shape Fill lets you fill shapes with editable vector graphics using simple text prompts.
  • Generative Recolor lets you recolor artwork quickly using simple text prompts.

Generative AI features are available wherever Adobe provides services. It isn't available for users in mainland China.

Mockup lets you create high-quality mockups of vector art on raster objects.

You can create realistic 3D graphics by combining effects and lighting with materials sourced from Adobe Substance.

Yes! Luckily, with Illustrator automatic data recovery, you can probably recover most of your work, even if you haven't saved the file recently.

Check Fix Illustrator crash issues to perform some basic checks and fixes, and to find solutions for your specific crash issue. 

Identify the GPU card manufacturer, and update the specific GPU drivers.

Update the Wacom drivers.

Uninstall all instances of Microsoft Visual C++ from your machine and install the latest version.

To identify and remove damaged fonts, see Troubleshoot font issues.

In the application bar, click the GPU Performance icon and select GPU PerformanceLearn more about GPU Performance.

First, make sure that your video adapter drivers are up to date. If that doesn't resolve the issue, follow the solutions in this GPU Performance troubleshooting guide.

Learn to optimize Illustrator performance on Windows and macOS.

Illustrator runs natively on Apple computers with the Apple silicon M1 chip at 1.5X speed of similarly configured previous generation systems. For more details, see Illustrator for Apple silicon.