Unable to create or install CCP package on macOS Catalina 10.15

Issue

When creating the Creative Cloud Packager (CCP) package on macOS Catalina 10.15 , the file Install is disabled and you can see a error message, as shown below:

Error message
Error message

Workaround

Create the package on  macOS 10.14.

After creating the package on macOS 10.14, follow the steps below before installation:

  • Extract the package.
  • Delete the following folders:
    1. <PackageName>_/Build/<PackageName>_Install.pkg/Contents/Resources/ASU2
    2. <PackageName>_/Build/<PackageName>_Install.pkg/Contents/Resources/Patches/AdobeApplicationManager-1.0_update14
  • Install the package on the machines for the end users.

 Adobe

Get help faster and easier

New user?