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Content Scheduler FAQ

  1. Adobe Express User Guide
  2. Introduction
    1. Adobe Express overview
    2. What's new in Adobe Express
    3. Adobe Express system requirements
    4. Adobe Express keyboard shortcuts
    5. Adobe Express FAQ
    6. Known issues in Adobe Express
    7. Adobe Express free trial FAQ
    8. Progressive Web App
    9. Add the Adobe Express browser extension
  3. New Adobe Express mobile app
    1. Overview
    2. Frequently asked questions
    3. Known issues
    4. Migrate files
    5. Create images with generative AI
    6. Create text effects with generative AI
    7. Insert objects using Generative Fill
    8. Remove objects using Generative Fill
    9. Generate editable templates using generative AI
    10. Create and edit videos
    11. Explore templates
    12. Collaborate and comment
    13. Schedule and publish social media posts
    14. Work with Adobe Photoshop and Adobe Illustrator assets
    15. Create and manage brands
  4. Create and edit graphics, photos, and videos
    1. Import and enhance PDFs in Adobe Express
    2. Getting started with Adobe Express templates
    3. Create a new template from scratch
    4. Save templates and assets to favorites
    5. Share designs as remixable templates
    6. Create a web page using Adobe Express
    7. Add multiple pages in Adobe Express
    8. Create a video using Adobe Express
    9. Find and submit Adobe Stock Content ID
    10. Animate texts and photos using Adobe Express
    11. Import color themes from Adobe Color
    12. Apply color themes
    13. Translate files and templates
    14. Work with layers
    15. Use ChatGPT to discover Adobe Express Templates
    16. Add charts to designs
    17. Design for prints
  5. Presentations
    1. Import a PowerPoint file
    2. Explore presentation templates
    3. Manage pages
    4. Present a design
  6. Work with Adobe Photoshop and Illustrator creative assets
    1. Adobe Photoshop and Illustrator files in Adobe Express overview
    2. Add Adobe Photoshop and Illustrator as linked images
    3. Convert Adobe Photoshop and Illustrator assets
    4. Best practices for converting Adobe Photoshop and Illustrator files
    5. Troubleshoot linked assets
  7. Backgrounds
    1. Add a background image to your design
    2. Remove backgrounds for videos with ease
    3. Replace page backgrounds from images          
  8. Generative AI
    1. Generate an image from text using generative AI
    2. Generate text effects using generative AI
    3. Insert or replace objects in an image with Generative fill
    4. Remove objects from an image using Generative fill
    5. Generate editable templates using Text to template
  9. Create and manage brands
    1. Create a brand
    2. Edit roles in brands
    3. Apply your brand colors and fonts to designs
    4. Best practices to apply brand colors and fonts
    5. Manage shared brands
    6. Custom fonts
    7. Creative Cloud Libraries
    8. Lock and unlock elements in designs
    9. Set brand style controls on templates
    10. Create from a shared template
    11. Add a color theme to your brand
  10. Create and manage projects
    1. Create projects
    2. Create new files, folders, brands, and libraries
    3. Copy files, brands, and libraries
    4. Move files, brands, and libraries
    5. Share projects
    6. Projects FAQ
    7. Troubleshooting projects
  11. Content Scheduler
    1. Content Scheduler overview
    2. Connect social media accounts
    3. Schedule and publish social media posts
    4. Generate captions (Beta) for social in AI
    5. Media specifications for social media posts
    6. Content Scheduler FAQ
  12. Quick Actions
    1. Resize image using Quick Actions
    2. Remove background from images using Quick Actions
    3. Convert file format of images using Quick Actions
    4. Crop an image using Quick Actions
    5. Animate a character from audio
    6. Add captions to videos using Quick actions 
    7. Trim videos using Quick Actions
    8. Resize a video using Quick Actions
    9. Convert to GIF from a video using Quick Actions
    10. Convert videos to MP4 using Quick Actions
    11. Crop a video using Quick Actions
    12. Merge videos and images using Quick Actions
    13. Convert to or from PDF using Quick Actions
    14. Edit PDF text and images using Quick Actions
    15. Combine files into a single PDF using Quick Actions
    16. Organize Pages into a single PDF using Quick Actions
    17. Generate QR code using Quick Actions
    18. Quick Actions FAQ
  13. Publish and share
    1. Collaborate and comment in Adobe Express
    2. Host a project using Adobe Express
    3. Copy files between accounts
    4. Privacy and permissions
    5. Create TikTok videos and share them to TikTok Ads Manager
    6. Technical requirements for sharing videos to TikTok Ads Manager
    7. Share large files using WeTransfer
    8. Bulk, create, and generate your designs
    9. Technical requirements for using Bulk Create and Generate
  14. Adobe Express on mobile
    1. Adobe Express for iOS
    2. Adobe Express for Android
    3. Manage Adobe Express subscriptions on iOS
    4. Manage Adobe Express subscriptions on Android
    5. Manage Adobe Express subscriptions on Samsung Galaxy Store
  15. Adobe Express for Education
    1. Draw with brushes
    2. Snap to shape
    3. Adobe Express for Education FAQ
    4. Adobe Express for Education Teachers FAQ
    5. Adobe Express for Education Students FAQ
    6. Adobe Express for Education onboarding FAQ
    7. Missing icons in Adobe Express mobile app FAQ

Find answers to the most commonly asked questions about Content Scheduler in Adobe Express

Why do I need Instagram Business accounts?

It's only possible to automatically publish Instagram posts to Business accounts. If you regularly post on Instagram, changing your account to a Business account will help you grow your audience. Learn how to convert your account to a Business account. Read more about the benefits of upgrading to an Instagram Business account.

Can I use Instagram Creator accounts to publish Instagram stories?

Instagram's current restrictions prevent the publishing of stories with an Instagram Creator account. If you wish to publish stories, we recommend changing your Instagram account type to Business.

Can I publish with a Personal account?

Personal accounts are not currently supported. Learn how to upgrade to an Instagram Business account.

Can I publish Instagram Reels and Stories?

You can now directly publish Instagram Reels and Stories.

Can I edit my Instagram Reel's cover photo before publishing?

Yes. You can now choose the cover photo of an Instagram Reel by selecting a frame from your reel before publishing. Before publishing, on the Share to social media screen, select Edit reel cover > pick a frame for the cover of your reel, and select Confirm.

Why can't I connect to my Facebook groups?

Meta no longer allows publishing to Facebook groups for all third-party apps so we will no longer be able to support this. Posts currently scheduled to Facebook Groups will fail to publish. To continue scheduling with Facebook, please connect to your Facebook Page.

How to tag others in a social media post, using Content Scheduler?

Content Scheduler currently doesn’t automatically populate the social handle of a user you wish to tag in your post. However, on Twitter and Instagram, you're able to manually type the user's handle you want to tag in the caption of your post, ensuring you use the @ symbol ahead of their username. This tag will then work as expected once the post is published.

Why is my social media account disconnected in Content Scheduler?

Connections to social media accounts expire after 60 days. Select Schedule > Manage connections and then select Reconnect next to each account to reconnect. 

Is there a maximum number of posts allowed on social media through Content Scheduler?

You can now post up to 1000 posts per month across all six social channels (Facebook, Instagram, X (Twitter), Pinterest, LinkedIn, and TikTok) on the Free plan.

How many channels can I connect to?

Starting now, Content Scheduler is enhancing its posting capabilities for Individual users. Users on the Free plan can connect one account per social channel (Facebook, Instagram, X (Twitter), Pinterest, LinkedIn, and TikTok). To connect additional accounts, consider upgrading to a Premium plan to connect up to three accounts per social channel.

What are the limitations when posting to multiple social media accounts?

  • Facebook: You can post the same message to three accounts.
  • Instagram: You can post the same message to three accounts.
  • LinkedIn: You can post the same message to three accounts (eg. a LinkedIn Company Page AND a Personal profile) .
  • X (Twitter): Posting the same message multiple times is not permitted. Refer to X's spam policy
  • Pinterest: Posting the same message on multiple accounts is not possible since Pinterest suggests editing a post before re-sharing.
  • TikTok: Posting the same message on multiple accounts is not possible since TikTok prioritizes original content. Edit the content if you would like to re-share the post. 

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