- Welcome to the Adobe Express User Guide
-
What's new
- New features
-
Get set up
- Learn the basics
- Access the app
- Preferences and settings
-
Create and edit videos
- Create videos
- Edit videos
- Organize clips
- Change file formats
-
Create and edit images
- Create and modify with generative AI
- Edit images
- Change file formats
-
Create and edit documents and webpages
- Create and edit documents
- Create webpages
- Create drawings
- Create with templates
-
Add effects to your designs
- Add audio
- Add animations
- Add text
- Add images and visuals
- Create QR codes
-
Organize your designs
-
Arrange layers and pages
- Group and ungroup objects
- Lock editing access
- Work with layers
- Add multiple pages to designs
- Technical requirements for using the Bulk Create and Generate add-on
- Bulk, create, and generate designs
- Create designs in bulk
- Technical requirements for using Bulk create
- Set up a spreadsheet for bulk creating designs
- Install Add-ons in Adobe Express
- Create an Internal listing
- Import assets
-
Arrange layers and pages
-
Work with other Adobe files
- Work with Photoshop and Illustrator creative assets
- Work with Acrobat
-
Share and publish
-
Share and collaborate
- Invite collaborators
- Copy files between accounts
- Comment on shared files
- Privacy and permissions
- Unpublish shared files
- Share designs as remixable templates
- Manage presentation pages
- Make a presentation
- Create TikTok videos and share them to TikTok Ads Manager
- Technical requirements for sharing videos to TikTok Ads Manager
- Share large files using WeTransfer
- Printing in Adobe Express FAQ
- Print and order designs
- Design and print using print-ready templates
- Design for prints
-
Schedule and publish content
- Media specifications for Content Scheduler
- Content Scheduler overview
- Connect Facebook
- Connect Instagram for business account
- Connect X (Twitter), Pinterest, LinkedIn or TikTok
- Schedule and publish social media posts
- Generate captions for social media using generative AI
- Create and collaborate with Shared Calendars
-
Share and collaborate
-
Manage brands, libraries, and projects
- Create brands, libraries, and projects
-
Manage collaboration
- Edit roles in brands
- Apply brand to pages, images, and illustrations
- Best practices to apply brand colors and fonts
- Share brands
- Leave shared brands
- Custom fonts overview
- Add custom fonts to your brand
- Brand style restrictions overview
- Share templates with controlled permissions
- Create from shared templates
- Share libraries
- Create new files, folders, brands, and libraries
- Share projects
- Copy files, brands, and libraries
- Move files, brands, and libraries
-
Adobe Express on mobile
- Get set up
-
Create and edit designs
- Create images with generative AI
- Create text effects with generative AI
- Insert objects with generative AI
- Remove objects using Generative fill
- Generate editable templates with generative AI
- Create and edit videos
- Explore templates
- Work with Photoshop and Illustrator assets
- Create and manage brands
- Delete files
- Share designs
- Troubleshoot
-
Troubleshoot
- Known and fixed issues
- File conversion issues
- Browser extension issues
- Projects issues
- Linked assets issues
-
Adobe Express subscription
- Free trials
- Subscription options
- Manage subscriptions
-
Adobe Express for education
-
For educators
- Adobe Express for Education overview
- Adobe Express for Education teachers verification
- School or district accounts overview
- Benefits of classroom accounts
- Personalize your education settings
- Create and access educator accounts
- Classrooms overview
- Create classrooms
- Add students to classrooms
- Manage classrooms
- Assignments overview
- Create assignments
- Share assignments
- Provide feedback on assignments
- Troubleshoot issues with assignments
- Assignments and classrooms FAQs
- Change email address for educator account
- Delete Adobe account
- For students
-
For educators
- Welcome to the Adobe Express User Guide
-
What's new
- New features
-
Get set up
- Learn the basics
- Access the app
- Preferences and settings
-
Create and edit videos
- Create videos
- Edit videos
- Organize clips
- Change file formats
-
Create and edit images
- Create and modify with generative AI
- Edit images
- Change file formats
-
Create and edit documents and webpages
- Create and edit documents
- Create webpages
- Create drawings
- Create with templates
-
Add effects to your designs
- Add audio
- Add animations
- Add text
- Add images and visuals
- Create QR codes
-
Organize your designs
-
Arrange layers and pages
- Group and ungroup objects
- Lock editing access
- Work with layers
- Add multiple pages to designs
- Technical requirements for using the Bulk Create and Generate add-on
- Bulk, create, and generate designs
- Create designs in bulk
- Technical requirements for using Bulk create
- Set up a spreadsheet for bulk creating designs
- Install Add-ons in Adobe Express
- Create an Internal listing
- Import assets
-
Arrange layers and pages
-
Work with other Adobe files
- Work with Photoshop and Illustrator creative assets
- Work with Acrobat
-
Share and publish
-
Share and collaborate
- Invite collaborators
- Copy files between accounts
- Comment on shared files
- Privacy and permissions
- Unpublish shared files
- Share designs as remixable templates
- Manage presentation pages
- Make a presentation
- Create TikTok videos and share them to TikTok Ads Manager
- Technical requirements for sharing videos to TikTok Ads Manager
- Share large files using WeTransfer
- Printing in Adobe Express FAQ
- Print and order designs
- Design and print using print-ready templates
- Design for prints
-
Schedule and publish content
- Media specifications for Content Scheduler
- Content Scheduler overview
- Connect Facebook
- Connect Instagram for business account
- Connect X (Twitter), Pinterest, LinkedIn or TikTok
- Schedule and publish social media posts
- Generate captions for social media using generative AI
- Create and collaborate with Shared Calendars
-
Share and collaborate
-
Manage brands, libraries, and projects
- Create brands, libraries, and projects
-
Manage collaboration
- Edit roles in brands
- Apply brand to pages, images, and illustrations
- Best practices to apply brand colors and fonts
- Share brands
- Leave shared brands
- Custom fonts overview
- Add custom fonts to your brand
- Brand style restrictions overview
- Share templates with controlled permissions
- Create from shared templates
- Share libraries
- Create new files, folders, brands, and libraries
- Share projects
- Copy files, brands, and libraries
- Move files, brands, and libraries
-
Adobe Express on mobile
- Get set up
-
Create and edit designs
- Create images with generative AI
- Create text effects with generative AI
- Insert objects with generative AI
- Remove objects using Generative fill
- Generate editable templates with generative AI
- Create and edit videos
- Explore templates
- Work with Photoshop and Illustrator assets
- Create and manage brands
- Delete files
- Share designs
- Troubleshoot
-
Troubleshoot
- Known and fixed issues
- File conversion issues
- Browser extension issues
- Projects issues
- Linked assets issues
-
Adobe Express subscription
- Free trials
- Subscription options
- Manage subscriptions
-
Adobe Express for education
-
For educators
- Adobe Express for Education overview
- Adobe Express for Education teachers verification
- School or district accounts overview
- Benefits of classroom accounts
- Personalize your education settings
- Create and access educator accounts
- Classrooms overview
- Create classrooms
- Add students to classrooms
- Manage classrooms
- Assignments overview
- Create assignments
- Share assignments
- Provide feedback on assignments
- Troubleshoot issues with assignments
- Assignments and classrooms FAQs
- Change email address for educator account
- Delete Adobe account
- For students
-
For educators
Error notification when accessing prior files
Last updated on
Oct 16, 2024
Learn how to troubleshoot the “File could not be converted error” when accessing prior files in the new version of Adobe Express.
You may encounter this error if there’s a server or connection issue. Check your connection, and then open and convert the file again in a few minutes.
