Adobe XD on mobile FAQ

As a reviewer, you can add comments to a shared prototype on Android or iOS mobile browsers by using the steps below: 

1. When you open a shared prototype in Mobile,  a pinch gesture appears on the screen. Use the gesture to comment or navigate the prototype. A commenting panel appears at the bottom of the prototype. 
2. Type the comment and tap on the plane icon to enter. 
3. Long press on the pin in commenting panel and drag to place it anywhere in the prototype screen and add comment for a specific position. 

You can use the commenting panel to add comment, delete comment, or reply to an existing comment. You can use @mentions option for private invites. For more information on adding comments or navigating prototypes, see Working with prototypes.

When you rotate screen horizontally, the commenting feature is not supported in Mobile. A pop-up message appears on screen prompting you to rotate back to normal mode.  

Yes, you can invite collaborators from your mobile browser. Copy the private link from the desktop and open it in a mobile browser. Use the Invite option to invite collaborators. For more information, see Use private invites for web and mobile. 

For more help, see Preview on mobile devices.

If you do not find what you need, email us at xdmobilefeedback@adobe.com.

Preview using Adobe XD on mobile using USB is available for documents open in Adobe XD on macOS and Windows 10. For more information, see Preview prototypes in real time on mobile devices.

• On the XD mobile app, XD Documents screen is now renamed as Cloud Documents.

• On the XD desktop app, all new XD documents you create are auto-saved to Creative Cloud as cloud documents to prevent loss of your work.  However, you have the option to save the document to your desktop as a non-cloud document, but the document will not auto-save.

• Older XD documents created prior to XD version 14 must be Saved As cloud documents to be visible on the XD mobile app. You cannot move the documents to the Creative Cloud Sync folder on your desktop and convert them to new cloud documents. Instead, you must open the document in XD and Save As a cloud document.

For more information on working with cloud documents in XD, see Cloud documents in XD and Manage and work with cloud documents in XD.

To learn more about the mobile experience when working with cloud documents, check out this video.

(USB connection is available on Adobe XD on macOS and Windows 10) 

Yes. The latest previewed XD document is cached on your mobile device, so you can unplug the USB and continue working on the previewed prototype. When relaunching the XD app, switch to Live Preview and see the latest prototype.

Large documents take some time to cache after unplugging. If you are previewing a large document and unplug your phone, killing the XD app right away prevents it from properly caching the document. To preview this document later, do not kill the app immediately.

Yes. If you save your XD documents to Creative Cloud, you can download them for viewing later when offline.

When viewing a document with many artboards, after a triple tap, choose Browse Artboards to see all artboards as thumbnails for quick access. You can also search by artboard name to filter the results. Search and tap on the artboard you want to view.

From any screen, use triple tap and choose Share this Screen as Image. Adobe XD on mobile creates an image and calls the share sheet on your device, so that you can share the image using any sharing service.

Guiding the user with hotspot hints can be beneficial when testing a prototype. After using the triple tap, you can activate and deactivate hotspot hints. If hotspots are enabled, when the user taps on a non-interactive area, all the interactive areas (like buttons) are highlighted in blue, to show the areas that can be tapped.

Adobe XD for iOS works with 64-bit devices, with iOS version 11.0 or later installed. Here is a list of supported 64-bit Apple devices:

• iPhone: XR, XS, XS Max, X, 8, 8 Plus, 7, 7 Plus, 6, 6 Plus, 6S, 6S Plus, SE, iPhone 5S
• iPad: iPad (2018 and 2017), Air, Air2, mini 2, mini 3, mini 4, and iPad Pro (generations 1, 2, 3)

Adobe XD for Android works with devices that support Open GL ES 2.0, with Android 8.0 or later installed.
Adobe has tested the Adobe XD app on the following Android devices:

• Samsung Galaxy S9, S10
• Google Pixel 4,2
• One plus 7T
• Redmi 7

(USB connection is available only on Adobe XD on macOS and Windows 10)

There's no specific limit on the number of devices you can connect. If you decide to use a USB hub, Adobe cannot guarantee it's going to work, mainly because these hubs manage connections themselves.

(USB connection is available only on Adobe XD on macOS and Windows 10; do note that android and windows are not compatible)

Plug your mobile device using a USB cable that transfers data, launch Adobe XD on desktop and on your mobile device, and then open a project with at least one artboard.

Currently, you cannot connect to Adobe XD on mobile wirelessly.

Yes, you can swipe regardless of interactions.

Tip: On desktop, to see all the wires at once, go to Prototype Mode and press Cmd + A (on Mac) or Ctrl + A (on Windows).

On Android, if Accessibility > Magnification is enabled, you can use two-fingers to double-tap instead of triple tapping.

Yes, it does.

Make sure that your Android device is set to transfer data through the USB port, not transfer power (charging mode). To do so, set "USB configuration" on your device to "MTP (Media Transfer Protocol)" using the following steps:

When you open Adobe XD on Android for the first time and connect your device through USB, you see a pop-up window with the message Open Adobe XD when this USB accessory is connected. Tap OK for the connection to work. If you tap CANCEL, the connection does not work and you have to reinstall the app on Android or change permissions.

Yes, you can view the text transformations (uppercase, lowercase and title case), and the text strikethrough features when you preview a prototype on mobile.

Keyboard and gamepad shortcuts are not supported on XD mobile. When you preview a prototype with keyboard or gamepad keys on mobile, XD shows a dialog box showing that the keys are not supported on mobile, and you can tap to navigate through the prototype.

Yes. The XD mobile app retrieves cloud documents from a destination called Cloud Documents hosted on Creative Cloud. To access your XD documents, open your XD files from the XD desktop app and save them as cloud documents. Your files appear in the XD mobile app in the Cloud Documents section. The Creative Cloud mobile app currently does not support cloud documents.

For more information, see Manage and work with cloud documents.

Adobe XD has changed the cloud sync workflow from Creative Cloud Files to Cloud Documents. The mobile app will no longer display documents saved as Creative Cloud Files.

To view cloud based documents on mobile, open those documents on Mac or Win XD 14.0 and re-save them as Cloud Documents. You can use the Shared with You tab to view the documents that have been shared with you.

For more information on Cloud Documents, see Cloud documents in XD. 

Designers need to open documents from XD desktop and save them as cloud documents. For more information, see Cloud documents in XD.

Yes; but not with Android devices.

Fonts are not transferred to your device because of any of the following reasons:

• The font is missing on desktop.
• Certain font vendors do not allow for the transfer, display, and distribution of their fonts.
  
• Adobe XD on mobile does not support the format (for example, PostScript type 1 fonts).
  
• Certain styles, weights, or glyphs from Apple’s SF Pro and SF Symbols fonts that are available on desktop might not be available on mobile.
  

You are responsible for ensuring that you respect the font license agreement between you and the font vendor.

Adobe has released an improved XD file format that is incompatible with older XD versions (1.2.2 and below). Update to the latest XD for iOS version (1.2.3 or above) to open all files.

The latest XD file format is incompatible with older XD versions (1.2.2 and below). Update to the latest XD for Android version (1.2.3 or above) to open all files.

Android’s Open Accessory is the protocol used to communicate with the XD app. This app limits users from tethering or file transfers. To use Adobe XD with Live Preview, select the No data transfer... option in Android’s USB Preferences.

You can provide feedback to us in the following ways:

• XD support community
• Twitter, using the hashtag #AdobeXD.

You can influence the future of Adobe XD on desktop and on mobile! At anytime, you can suggest a feature request using the Adobe XD site on UserVoice, or upvote on existing ones. When Adobe updates the status of the feature (for example, "feature-completed"), you get an email with the update.

You can file bugs on the Adobe XD site on UserVoice, or upvote on existing ones. When Adobe updates the status of the bug (for example, "bug-fixed"), you get an email with the update.